1. The Serpentarium

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Modesto, CA

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The Serpentarium

4.4 (45 reviews)
Closed • 11:00 am - 7:00 pm

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Buddy in his habitat!!
Angela N.

On April 26th I went and purchased two bearded dragons along with all the tanks and accessories. We had the pleasure of having Jess help us. She is very knowledgeable and friendly. We had them put out tanks together so we knew it would be right for our dragons. I absolutely love the set up. I named my dragon Buddy! I feel Buddy is extremely happy in his habitat. These reptiles require live bugs to eat so we go at least weekly to get food for them. Every time we come in we are greeted and helped promptly. Everyone in there is super friendly and knowledgeable. I highly recommend this place!!! On another visit I took Buddy for a spa treatment. He got a bath and the complete treatment. It was a 30 minute procedure and he was pampered from head to toes....

Melissa B.

I was asked to bring my bearded dragon in Aries my baby girl cause they wanted to see her for what i thought was parasites. Well i take her in and shes checked out by 2 workers the male worker looked and said she has a respitory infection but not in a bad state yet and to take her home and "bake her" basically just turn up the heat and let it clear. My dragon died 2 days later. Come to find out the heat which was properly and safely temp, is a no for resp infections because it basically suffercates them by taking the air they already are not getting much. I lost my baby. I have been grieving so hard cause she was not bad like anyone would think she would die and i was told to do something that basically killed her. They are not vets ill never take anyones advice whos not a vet i dont care if they have 50yrs experience with reptiles they gave me horrible advice that killed my baby cause they were very wrong. I hate this store they are trash.

Their idea of "jumbos..?"
J G.

Weird pricing choices. Went in a while back for hoppers. They told me they were sold out, and gave me the largest fuzzies available. But charged me for hoppers. Didn't notice until I got home, but let it go. Went back for small adult mice. I was told "these are our jumbos"...but they were small adult mice. I said "jumbos are a lot bigger than that" and he replied, "I know, but this is the biggest we have". Ok look, just because it's the biggest you have does not make them jumbos. And guess what I was charged for? Jumbos. Ridiculous. Here is a picture of a jumbo next to what they sold me and charged me for as a jumbo. Frustrating, because I really liked this place and the people, but I don't understand their charging practices.

Lugarti Bowl size large

Nice People and they carry Lugarti brands . We love it............ will come back for more supplies!

Good grades pay off
Sabrina S.

I love how knowledgeable the staff is about every question you have. The price on different items are definitely reasonable. If you're into reptiles you should come to this establishment, they will take care of all your needs.

Cynthia Y.

We bought a 4 month old Bearded dragon three weeks ago. He/she has been very healthy since I purchased her. The knowledgeable staff is always willing to help with any questions that I have. Would highly recommend going here instead of those big pet stores.

Bowie
Jennifer D.

AmaIng place! We got our little Bowie here back in November. We come her for all his items and they even check him out for a health check. He had issues with his eye and recommended a vet. They are awesome and we love going here! Great prices and they make you feel welcomed. Thank you guys!

He's so full of beans.

We bought our first reptile (a make tomato frog named Potato) from here a few months ago. All the staff are super friendly and knowledgeable. It's fun to look at all of their new animals and terrariums when we go in to pick up feeders for out little dude. I definitely recommend this business.

Mine on left are large adults on the right are "large" dubias that i received.

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Review Highlights - The Serpentarium

“Nicole was very knowledgeable and helpful when we needed to set up both a snake and chameleon habitats.”

Mentioned in 5 reviews

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Caldron's Pets Choice - Longview of front entrance.

Caldron's Pets Choice

(101 reviews)

My go-to stop before picking up my pups from the groomer next door, consider it my peace offering…read moretreat run! Parking is never an issue but there are a TON of signs stating to not leave your belongings in the car if so, you're taking a risk. I've never had an issues but I usually am just in and out (not the burger but you know) They have a good selection when it comes to pet supplies. We've been in for both our pups and our fish. They have a variety of fish in the back - (fresh and salt water) along with all the tank supplies. Take a look at their NFS tank - it's always filled with cool fish. They have an awesome selection of dog treats/food. The dog food is located in a separate section of the store - hard right when you enter & through another doorway. What keeps me coming back is the staff. On one visit, a cashier let me know a brand I'd been buying had gone downhill in quality and handed me samples of her top picks. That kind of honest, helpful advice is hard to find. The checkout area also tends to have timely impulse buys (hello, 4th of July calming chews) that actually come in handy. Great neighborhood pet shop with knowledgeable staff. Highly recommend!

So, I have been coming here for a few years now and it hadn't dawned on me to post a review until I…read morevisited yesterday for some pet supplies. Rachael and David, who I believe may be the owners, or at the very least managers (along with their staff), are always friendly, inviting and extremely knowledgeable about animals and what food, or toys may be best for your pet based on your circumstances. They are always inviting and willing to help. I have also found that the pet food products they carry are typically healthier for your pet, more so than you may find at the big chains and box stores. The quality and price points of the pet food are fair and they often times have promotions and discounts. Many of the promotions are buy 12 and get your next one free (ie; bag or case of food etc.). Also, on weekends they have vaccination clinics and sometimes adoption events. They even have a dog wash inside. Check with the store to find out when and how often the Vaccine clinics, pet adoptions and dog wash is available. This place is located in Modesto, in a shopping center that looks like an old western town (corner of Tully and Standiford). Bottom line, I am glad to have found a personable store for all my pets' needs and to be able to help support a local small business.

Tropical Haven - Beautiful Red Tiger Lily from Tropical Haven

Tropical Haven

(187 reviews)

Good selection of fish. Staff is friendly and helpful. One of the better fish selections aroundread more

I wish I had checked reviews before buying here. So many people have had similar problems since the…read morenew owners showed up. Tl;dr: Their return policy is deceptive and only explained on the receipt, and they refuse to take care of their customers. I bought a $20 electric heater for my kid's beta that was recommended to me by them, and even on the lowest setting, it was too hot for the fish and almost killed it. I came on day 10 of the 14 day return policy to get my money back, and they told me that they can't return electronics. I asked about the 14 day policy, and they said it doesn't apply to electronics. When I told them that I was never informed of the policy before buying it, otherwise I wouldn't have bought it in the first place, they didn't care and said it's on the receipt. ...You know, the ONLY place where this policy is posted to customers. The one you can only know about AFTER you buy something. It's aparently too "redundant" to state the policy that you can't return the product you're about to buy prior to buying the product. That policy. I asked if I could get store credit or replace it with one that works, and they refused. I was told I can contact the manufacturer to get a replacement heater. Everyone knows that the obvious choice a business should make when dealing with returns is to say "Nope. Not my problem." It's best business practice. Duh. On Monday (today), I went to to talk to the owner about the situation. He stood by his associates and said it's the responsibility of the customer to ask about the return policy, and did not understand why the policy would be unclear if the first time the return policy was explained was after it was purchased. He also seemed to not understand the difference between a warranty and a return policy, and was comfortable keeping the communication about their return policy solely on the receipt. He also didn't think he should go about and explain the warrant on any product you buy with him. When I told him I wouldn't be returning, he still didn't seem to grasp the problem of what happened. I want to support small, local businesses, but this place isn't worth it. They're happy to take your money, but then refuse to actually do any proper customer service when issues arise.

PetSmart

PetSmart

(80 reviews)

This store is always clean and bright and open. We have also attended training classes at this…read morelocation with Diana. Our "fur son" is a 140lb Rottweiler hand full but training was tailored to our need. Great store and Great staff!

I came in today with my dog around 11:15. As im walking through aisles looking for fresh dog food…read moreand kibble, I hear someone speaking loudly like an argument or someone getting talked down to. I heard low responses and "you're not doing this and you're not doing that, you're on your phone, youre holding the dogs,etc...." I stopped and looked directly at the woman yelling--who had black hair tied back, thick framed clear glasses and wearing an apron. The girl she was yelling at had her back to me. But once I met eye contact with the woman she immediately lowered her voice and positioned herself to the side so i couldnt look at her. So I moved and kept staring at her. They were not behind any blocked area or closed room--they were out in the opening doorway of the stock area. Out on plain sight of customers and walkway. Unreal. So abusive and disrespectful to the employee and customer experience. No manager or coworker should be talking to employees like that and so unprofessional to display that drama in front of customers. Get some retraining and learn professional etiquette. Sounds to me like the manager needs to be yelled at also, Petsmart upper management! This better stop or I will intervene next time. No one should allow abuse to happen like that.

The Serpentarium - petstore - Updated October 2026

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