installation on the tile roof.
7/23 Found Barton through Yelp, $300+, fair price. Didnt say he needed to be payed for traveling, he was in Oakland. We are in Danville/Alamo area.
7/24 Barton came. He brought the wrong dish. I was not home. And he blamed saying i told him specificaly that he needs to bring the dish called "slim"... I didnt know the names. I told him, there is one up, i dont know if it is working. I need a different one with international packages, include Chinese. He keept blaming it was me, who told specificaly and asked $50 for compensation for travel.
I dont think it was fair. But since he was only one i found who will go on tile roof, i let it slide. We agreed he is coming back Monday.
So i even called Barton will it be easier if I just dont go with Direct Tv, and get packages from you. He said he had issues dealing with accounts, so he doesnt do it anymore.
7/27 Monday. I got a call and he said some parts are missing, and he cant come anymore. Can we move to Tuesday. It was past 10 am when he called. I took the day off.
7/28 Tuesday. Around 10 I get the text, on his way. Cool. Lets say its 40-50 mins drive. At 10:15 direct tv rep shows up, and he looked around, after 20 mins looking up and down and everything he told me he can make it work withought putting it on the roof. I told him i already got a contractor, so we just gonna put on the roof. After long debate and he called his supervisor, they told me that cant put it on the roof, so only option we have is putting on the balcony. He said he wont leave receivers, he will be responsible for them, and if they put on the roof, they cant service it.
11:50... Still didnt come... I guess if i called right at 11 would be fine. So i texted you close? He said down the street. 10 mins later he shows up, so i explain the situation and apologized for the situation and asked him how much would be a fair pay for inconvinience. Maybe you can just take down the dish on the roof also, so i can pay you even more... He started saying that we had a verbal agreement and this is his gig. Then he started asking the direct tv why cant he leave the receivers, telling him that he doesnt even want to talk to him, because we have this verbal agreement and he wont let the job go. It is his and thats it. But when the direct tv rep told him he wont leave receiver, he told me just cancel them, he will get it set up and call in for the account and do all the job. He said he will come back and service us everytime we need... So i told them give me a sec, i need to talk to my uncle. It is his house. We were at the door when we were talking! Then i went inside the house to translate and explain situation to my uncle, who doesnt speak english... 3 mins in, and he storms in to the kitchen! And he proceed to be on a close distance, I felt extremely uncomfortable, and i told him we decided to go with direct tv, how much you think will be good pay for your inconvinience? He says couple hundred... How much is couple hundred... He says 200$... So i told him $200 is a lot... Since you already asked $50 last time. I told him it was not fair for him to say it was my fault and i did not tell him to bring the "slim" dish. He says well... Its misundenstanding... BUT you asked $50 then... So he says it was traveling money, so i told him but you brought the wrong dish... So anyways, already paid you $50. $100 now is fair. Then he started saying how he traveled to San Jose 2 times to get stuff and bought all those stuff. So I asked him can you return it? He says no. I asked why? He says paid cash, so i said dont you have a receipt? ... And $100 is for inconvinience. He says what about labor... But you havent done anything! What about the time i lost wasting taking my day off to wait for you? Then he tells me:"if you dont go with me I am going to call cops, we have verbal agreement, they will force you to go with me...!" Are you SERIOUS! So that got me pissed! It went way too far... So of course i told him GO AHEAD, LETS CALL THEM! I am not scared of them, nor you and dont harrase me! He says i dont want to scare you, and i am not harassing you, but if you dont go with me, i am calling them. I said call! Pls do! And of course he wasnt gonna call... We live in a free country, you havent provided me service, i have the right to cancel, especially with 2 times couldnt provide the service, running late 1 hour of 2 hour time slot you promissed. And i was being nice even offer to compensate! I will never use someone with this terrible attitute! So UNPROFESSIONAL!! So RUDE!! Harassing clients and if you dont go with him frighen you! Oh... my non english soeaking uncle came out, he only hear the yells and fights, he had 2 little kids, and he was not feeing safe with him being there, and not understanding what he said, gave him $140... And he grabs it and walks away like a wind. I started translating that he wanted to call cops, we should not give him a penny, he was fast and gone... read more
