We were part of the people that had been displaced by the fire at the Americas best value inn on Feb 25th. We were sitting in our car when we were told we would have to find a new hotel room, since the rustic inn was right across the street, I decided to call them and get us a room. I told them I had a 7 yr old and 4 month old and he said that he had something for us, but to give him 10 minutes to put the sheets on the beds.....i told him that was fine because we hadn't gotten our stuff out of our other hotel yet. 30 minutes later we showed up at the hotel to check in. He told me to give him another 10 minutes because the beds still weren't made. I told him again that was fine because I figured they got busy, so we went for a drive for 30 minutes, when we came back the beds still not made. At the Americas best value inn I was able to book the Jacuzzi king suit for 103$ with accommodations of a roll away bed, crib for my baby, swimming pool, hot tub, and continental breakfast. When I checked in here I asked if they had the beds for my children which they didn't which is fine so we took a room with 2 queen beds which were upstairs and very inconvenient, had they had any kind of beds for the children we could have gotten a king sized bedroom downstairs that would have been more accommodating for us. I would have even had my son sleep on the floor and have my baby just sleep with my friend and i, I'm glad I didn't do that because the room we got, the floors were disgusting! I couldnt have let my son sleep on the floor here, there were stains everywhere, and there was a huge koolaide stain that didn't look like it was even cleaned all. The shower was gross, and the beds not being made, the sheets were hanging over the chairs touching the floors that were gross. I helped him get the beds together after over an hour. They should have been put together already. My son was so ready to just sleep, that's why I finally ended up helping so he could just crash out after the night we had. It was a nightmare! Had I known what kind of experience we would have had here, I would have called around to see what else we could get, that's why when I called I was specific on what we needed for accommodations and I feel that I ended up having to pay to much for this room after everything we went through. I paid 97$ and that was after he gave me a 5$ discount, which I feel was more like a slap in the face than a discount, because we still had to go find breakfast. I would have paid anything to make my babies happy. We came up here for my birthday and it ended up a nightmare. While I know it's not their fault for the fire, I would have thought that with seeing the hotel on fire they would have gotten the rooms ready before people even started calling, so they were prepared and I didn't expect to pay more for a LOT less value and accommodations. I would never stay here again. I like to travel and this hotel is not worth 100$ a night without offering anything to their customers. Customer service is everything to me and the way things are handled is huge for me and I feel we were wronged in this situation. They are amazing at the other hotel and obviously we aren't paying over there but they are still willing to do more above and beyond to get us to come back. read more