Excellent customer service! Great selection of cars of which I am extremely happy with the one we…read morechose for our daughter. I also have my eye on an upgrade for myself Thank you Quality Care Auto for making our purchase a pleasant experience

They did an amazing job on my car, needed a new headlight, bumper, and fender. Everything was done…read moreliterally less than 2 days. I would definitely recommend them.

Had some aftermarket work done to my truck. They did an absolutely excellent job! 10+ years, and…read more100,000+ miles later and still not a single problem, etc. with their work. Tried to take my vehicles to them for all future automotive work. Recommend 100%, better than any national chain I've ever used.

Dishonest and very expensive. Quotes over $1000 to replace 4 spark plugs and a wire and to…read more"decarbonize". Said they didn't like my brand of car anyways when I declined service at that price, and that a cheaper shop equals cheap work. Proceeded to reprice just low enough to discourage moving the car to another shop with waiting to get the car back. They charged a $169 diagnostic fee with a straightforward engine code provided to them. That fee was not waived for doing the repair with them. Never again. I can find car shops who rip me off with a nicer attitude any time.

I had a great experience from making the reservation, confirming the reservation, and receiving…read moreservice. The team gives off a big family vibe and was helpful in recommending a place to go nearby why I waited on my car to be detailed. We bought the living social package and it is a great deal! The location is easy to find and if you don't want to wait in their waiting area, there is a Starbucks nearby, plus the adorable downtown of Tucker. The service was friendly and informative. I did have to wait a little longer than expected, but honestly the condition of my car was pretty rough, as my car had been stolen a couple of weeks before and reeked of cigarette smoke, and was covered with ashes and candy wrappers.. (big shout out to the personal who car jacked me, you did I fine job with that hot boxing for only a few hours.) All this to say, I'm sure there are lots of companies out there that could get the job done, but the price and the process from buying the living social, to making an appointment was amazing and I will def recommend this company to others!

I highly recommend these guys! I couldn't be happier with how well things went. My car was ready on…read moretime (early actually) and right at the estimate (a little under even). Friendly, knowledgeable, and professional.

Fair pricing and excellent work. They delivered on time and great service. What more can you ask?…read moreWait... nice people too!

DO NOT bring your car to this place…read more Everything that could go wrong did. My biggest issue is the office staff. Rude, horrible communicators, irresponsible, customer service that blames the customer for everything. Had a fender bender and here are the facts: Towed the vehicle to their location*notified them that I wasn't using my insurance*took awhile to receive the quote. I called often. On one occasion, i notified the owner I hadn't received a call back, he made a comment about his niece. Can't recall the exact wording. But I understood it to mean she was young and let's things slip. I paid the deposit for work to begin. Then told difference would need to be paid in cash. On one call, they told me something else would need to be fixed. Fine. I contacted them before going asking if I could pay w a credit card. She said fine, she'll take a copy of my credit card. I then make the journey to go get my car. I get there and she tells me she tells me the cost and it sounds off - I had to ask why? She explains the processing fee is a percentage. Bad communication. We get in the vehicle and notice the back rear mirror is shattered. By this time I have signed things got the key and was about to pull away. I go back inside and she says she say it but eh!!! It became a blame game and a nothing I can do, and not sure how it happened, no one moved your car, nobody else's car is damaged, the tow guy had stuff back there. It was horrible. I then say I'm not taking the vehicle until the owner who was away got back. I go back two more times, because she also said she would reverse my card. I couldn't pull it out of her why. I imagined because their was some level of culpability, and then I had to go back after I released the staff did not return my card. Mind you, no call from the owner, nothing. I have nothing positive to say about this service. I was made to feel like a customer that is hysterical, volatile, and doesn't understand optimal deserve or someone who only deserves to be treated in a disrespectful way. Meanwhile in between time I am far far from that. I must of been extremely irritated because this review has been in my draft. I strongly suggest the staff do not respond to this review. Further ridicule or sarcastic remarks will not change my opinion or treatment.

I am a mechanic myself, so when my daughters car broke down in Clarkston last night I was really…read moredreading having to get up and drive 5 hours from Johnson City Tennessee to fix it this morning. So I looked online and found this company and told my daughter to give them a call. Mike came out promptly on a Sunday morning and had it taken care of in just a few minutes. Turned out to be just a minor problem that he had fixed in just a minute! Thank you Mike, you saved me a lot of trouble, and thanks for being honest and not trying to sell her a bunch of crap! It was the ridiculously bright yellow Nissan X Terra!

Mike is the best! He has handled two separate repairs on my vehicle. I never felt pressured into…read moreadding on other services. He is knowledgeable, professional, and very good at what he does. He didn't mind that I had questions and took his time to explain everything. He also recently did work on my siblings car and they were beyond impressed! Great guy and great service. If you need some work done , he is the guy for the job.

They've done my body work on different vehicles for 20 years. They're a family owned and operated…read morebusiness and very friendly and helpful.

Went to another repair shop just to get my turn signal bulb replaced and they wanted to charge me…read more$258 because of 2 hrs labor on CTS Cadillac. I called Jimmy and he said he could get it done today for $15. I get to Jimmy's and he's at the front office when I entered. He's very friendly and a man of his word. I arrived in the office about 2:05pm. Jimmy and I talked about different things and before I know it Jimmy says I believe they're done with your car. It's 2:24pm. I had to post this because there are so many places that are ripping customers off. Then you have a honest businessman like Jimmy who will be straight with you! Oh, yeah I even tried to offer him $20 but he said $15 will be just fine! Phil T.

James was a pleasure to deal with and provided great communication about my rear axle repair to…read moreensure everything was done after fixing another mechanics botched job. I'm very pleased to report post repair my ole 1987 F150 truck is driving smoothly again with no leaks. I just found my new local mechanic and they are very reasonable and professional. Highly recommend you give James a call. The service team was amazing!!!

Larry is a real piece of work. It took these guys over four months to complete my motor…read moreinstallation. My truck was at that shop well over six months. Every time I go to the shop I'm getting the run around about why this not complete. So I send my tow truck after It's obvious these folks are wasting my time. He try to double my balance I owe. He charged me Double for the same items on one receipt. Then charged me for parts I purchased on another one. I put my paperwork together with a family attorney and he told me I better go get my Truck NOW! They had a old nasty lady in the front. She accused me of taking my parts from the shop. Then when I explained to her that she was wrong, she put me out her office with aggressive behavior. This was a deliberate attempt to get me out of character. At that moment I knew it's something funny going on here. Don't let them waist your time. Give them a deadline time to complete any work they do. It's always a new face working there every other week. Also some of my parts were misplaced in this shop and Larry told me he didn't have my parts. That's when the old nasty lady accused me of taking them. When they saw how angry I was getting about my parts his help started locating everything that was missing while Im snapping. RED FLAG! From there is was downhill. If you white they might do you Right. Larry thought he was gonna over charge me so I couldn't afford to get my truck back from him. Nice Try but he can't play with me. I still ended up giving him a extra 250 but he definitely wasn't getting that extra 600 he typed up. One minute he say we gonna keep his boss David out of it. Next minute, he needs to call David to get pricing approval when I say he's overpricing the job from our original bill. Larry was so mad to see my truck leaving that shop he didn't want to watch. Stop keeping people vehicle so long you develop relationships with it. Y'all won't be keeping this RARE CLASSIC with Factory Air conditioning! Read his specialty section and Run.

Dave and his team have taken care of us and our cars for some time. We trust them and their…read moreability completely. I have referred many to Tucker Custom & Body. All have come away satisfied!

I am genuinely appalled by Dave and his complete lack of professionalism and the disrespect I was…read moretreated with. Below is the initial Google review I left for the business (before Dave took down their Google Business account since it clearly shows his true colors), and attached are my emails with Dave without skipping any replies (including my own). This is not a man you want to go into business with. Initial google review: "I'm not one to write negative reviews whatsoever, but I'm honestly quite disappointed by my experience here. Dave and I spoke via email where he directly agreed to complete the job of repairing BOTH my driver's side door and bumper for $1,500, despite the original estimate being $1,882. I was so excited to finally have my car fixed despite my limited student budget, but I made the stupid mistake of NOT signing an updated estimate when I dropped my car off. Dave said the job was a "handshake agreement" and sadly I don't believe this action means as much to Dave as it does to me. I came to pick up my car a few days later and my driver's side door looked fantastic, but my bumper was untouched despite still having to pay $1,530. I emailed Dave the next day reiterating that his previous email said he would complete the full project for $1,500 and asked if I could drop my car off the next week for the job to be completed. Dave replied by basically guilt tripping me talking about how he "discounted" the job by not doing my bumper because his men have mortgages, bills, etc. I completely understand this since I am in the same position, but that is NOT a discount nor what we had spoken about. If I had known the job would simply be incomplete or if Dave had been honest and just told me he could not provide any discount (which I would've understood with no problem), I would have taken my car elsewhere since I literally do not have any extra cash to pay for my bumper now. I originally planned on leaving an amazing 5 star review, and it's really disappointing that my kindness and understanding was taken advantage of when I would have been completely fine going elsewhere. Like I said though, my driver's side door looks great and the turnaround was super quick (hence why 2 stars instead of 1). My problem is not the quality of the work or the fact that I found the prices unreasonable, it's that nobody communicated to me that the job would just be incomplete and I was then guilted when I inquired about it when I could've just gone somewhere else."