1. Caliber Collision

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    Suwanee, GA

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    Caliber Collision

    3.9 (18 reviews)
    Closed • 7:30 am - 5:30 pm
    Updated 1 month ago

    Services - Caliber Collision

    Bumper repair

    Auto frame testing

    Rear-end damage

    Caliber Collision Photos

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    2 years ago

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    11 months ago

    After our fender bender they were great. Chris was on top of everything. Their web site displayed each step of the repair.

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    2 years ago

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    1 year ago

    rough customer service was told car was ready picked up and was non-functiona... poor communication

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    3 years ago

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    Caliber Collision

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    2 years ago

    Amazing Customer Service. Honest, friendly. The price was wonderful. I've never had a better experience with an auto body place.

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    3 years ago

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    7 years ago

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    3 years ago

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    5 years ago

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    5 years ago

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    6 years ago

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    6 years ago

    Great service and kept me updated along the way! Car was completed earlier than expected. John Gulisano was very professional and thorough!

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    6 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    Review Highlights - Caliber Collision

    “John was my POC for this repair and he kept me informed of all the progress.”

    Mentioned in 3 reviews

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    Friendship Paint & Body Shop

    Friendship Paint & Body Shop

    (37 reviews)

    I want to first say this is the most professional and courteous body shop I've ever been to. The…read morecustomer service and quality of work is A plus. I dropped my 2019 Audi off early in the afternoon to have my front grill replaced with an upgraded version. Upon arrival Nicholas explained the cost and process to me. I had my son with me and he arranged for them to drive me back home which helped a great deal because I didn't have take a uber. They had my car for about a day Nicholas called me and provided updates as needed and he called me as soon as the car was done. I arrived about 30 minutes later to get my car and I couldn't be happier with the job they did. My new grill looks awesome and everyone at Friendship was a pleasure to deal with. I will definitely recommend anyone needing body work and if I need anymore work done in the future I'll be back! Thank you again to everyone at Friendship! P.S. my car was clean when I got it back another plus!

    I was massively disappointed with this body shop. My car was estimated to take only a week to…read morecomplete the work, but ended up taking 7 weeks. I don't think the length of time was justified, based upon all of the excuses they offered along the way. In the end, I was stuck with a $1,600 rental car bill. They operated like they were a brand new company that was new to the auto repair business, which is why I was shocked. Their communication was terrible, which made matters only worse. Every week they said it would be finished, and every week they had a new excuse about why it wasn't ready. The first week they wouldn't even inspect the car to provide an estimate, even though I immediately signed their authorization and release form on day 1. Here are some of the excuses they offered along the way: - their vendor didn't show up to do the work - they found something new that needed to be fixed (this was a common excuse) - they had to wait for parts to arrive, or for openings on vendors' schedules - they ordered the wrong part - they don't make any money on Volvos because the margins are so low (this was my favorite) - the status report they provided was for the wrong vehicle - the work wasn't performed properly and had to be redone If they had told me that it would take 6-7 weeks to complete the work, I would have simply taken it to another body shop. A body shop is a business of project management. Each car is a project; it's as simple as that. This business doesn't have a clue about how to manage the project and, frankly, I am appalled that they are still in business. One big mistake and some small mistakes here and there is to be expected, but a complete cluster-fornicate is nothing short of appalling. It's also just as important, perhaps more important, how you handle mistakes, rather than if you make any.

    Caliber Collision - bodyshops - Updated October 2026

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