This store has the feel of an old time neighborhood store. I love shopping in here. Everyone is…read morevery friendly and helpful.

Great customer service! Personalized, knowledgeable and happy! Quite refreshing!…read more Always a great selection of products from high end to affordable.

Absolutely the best selection of corals in the Upstate New York region. An excellent range from…read morehardy corals for those just getting into reef keeping to exceptional pieces for those who have been in the hobby a long time. Every piece is hand-inspected, acclimated, and dipped upon arrival. Whenever possible, they source maricultured corals whenever they can, to be as environmentally friendly as possible. Every fish is treated the same way. Their fish tanks are equipped with UV sterilizers to prevent and treat any issues like ick. The owners are exceptionally knowledgeable and helpful. An absolute first-class shop.

From the owner: Huge selection of saltwater corals and fish. Lowest prices on tanks and salt. Full service…read moremaintenance and installs. Can do custom saltwater aquariums as well.

this store in Webster is a huge asset to our town. I have never had a bad experience in there…read more.. Always greeted with a friendly hello and let us know if we can help you anyway... And when I get to the checkout, they always are very knowledgeable and ask if you need help bringing the things out to your car... They're always very pleasant and you can tell they love their job. I love coming here to shop for my pet supplies. Thank you so much. Great Job.

Available staff to answer questions. Manager was friendly…read moreand helpful. They also have lots of items so that I always find what I'm looking for. Staff always welcome you in.

I stopped by the store to check on what they have. Their salted water tanks are well taken care of…read more The coral is very pretty and look alive compared to other fish stores I've been in the area. Staffs (or the owner) are friendly.

We bought 2 whole saltwater setups from them. We should have shopped around. We got laughed at in…read moreseveral other saltwater shops for paying what we did at Caribbean Forest. One of tanks was even drilled and so we had no idea it was done wrong and had to pay to get it fixed BEFORE we could use it. This was a few years ago. I SINCERELY hope it's changed.

You pay what you get, but in this case you get even more! High-quality products that are well…read morethought for your birds activity and safety. You can tell they care more about this rather than the economical profit. Super recommended for all bird owners! :)

I only drive in monthly for my birds favorite treat so I'm obviously not their best customer…read morehowever they are very pleasant and helpful . I love walking around talking to all the beautiful birds and look forward to this monthly trip.

I've been a customer of Mario at Natural Pet Foods for decades. He has guided me and kept me well…read moreinformed on all the latest pet food products and helps me zero in on the best products for my fur babies. Thank you Mario!!

Couldn't ask for a better daycare for my little Ollie. Mario and Sarah are great! 5 stars all day!read more

The worst display of customer service I have ever encountered. The associate was yelling in the…read morebackground while trying to talk to a different associate. She then got on the phone and hung up on me. She did not care to be patient when working through challenges with an anxious dog. I asked for a manager who was equally as bad. The level of bias was alarming.

A great visit with the fresh Ollie's brand. They always have what I need. I will be back!read more

These guys had a booth at the Lilac festival this year and it was the worst experience to date…read more They had the nerve to charge $7 for a horrible roast beef sandwich on a COLD and OLD roll. The beef was like leather and it was very clear that the staff could care less about customer service or quality. No wonder why nobody was at this booth. UGH.

like the resturant - cost cutting like feta or cottage cheese in blue cheese dressing and for extra…read morechg they they try to fake feta crumbles for blue- my shrimp scampi over linguine tasted and smrelled like a dirty fish tank--mgt at resturant rude- i paid for the spioled garbage and told them to keep it it was stinking the room up- other dinersa at my table who smelt dish were also sickened