We recently moved to the area and needed a close and reliable dog groomer. Luckily we found the Pet…read moreSpa. We had some difficulty getting them on the phone, could have been an us error or a them (not really sure). But once we went in and booked everything went well. We had our dog groomed and did the half day dog day care. Both were a great hit. The staff were informative and really seemed to enjoy working with the dogs. Looking forward to our next interaction.

I wish I could say something nice other than that the people were friendly but I left disappointed…read more I had recently moved to Rochester, and this place is right by the nail salon I like, so I thought "perfect - near the house, near the nail salon...let's give them a try!" I made an appointment and was told that for a bath and nails it would be about 2 hours. Because my dog is blind I'm kind of a nervous dog mom, so I dropped her off, then set a time for 2 hours...no call. Gave it another half hour - nothing by, so I called to check in (especially bc another review had brought up issues with them getting to their dog and communication). They told me that she was ready, so I went and picked her up. She seemed a little damp so I figured they'd dried her as much as possible without scaring the hell out of her. Got home and my boyfriend was like "she doesn't smell like she got a bath" which is weird for a post-groom. Then I took a closer look at her nails - they were still long and her dew claw seemed way too long and curled. This just wasn't acceptable but they'd already gotten my money and I really didn't want to call or go back. Aside from not feeling like my dog was properly groomed, I really wasn't impressed with the place itself. Because it's a "pet spa" (which I use loosely based on my experience) and a doggy daycare type place, the smell of dog feces/urine overpowers the smell of the spa. And it just didn't seem like a very professional business to be honest. I wouldn't recommend this place to anyone. Maybe as a last resort but that's even after a bath outdoors with the hose.

I've taken my dog whom I share with my sister to a number Petcos and Petsmarts all over Rochester…read moreand each time I've had a bad experience. I took a leap of faith with TPP and I'm glad I did. I've walked by TPP numerous of time and then I found her work on FB. I stalked all her cute curry clients and I loved the way their haircuts came out. My sister contacted Ali through FB and scheduled an appointment to come in. She had an opening the same week. There is a small parking lot next to the building. Ali was so welcoming upon entering. She was so friendly! I dropped Bubbles off and she said to come back in an hour. I came back in an hour and Bubbles was so cute. Normally Petco and Petsmart keeps Bubbles for hours! The price was very reasonable. Ali is a one woman team. I am beyond happy with Bubbles haircut and I love supporting local businesses! I'll definitely be back!

I've been going to The Pooch Parlor for years with my dog. Love the owner, and the quality of…read morework. Good experience for my dog, he actually is happy to see Alley (the owner) when he arrives. Highly recommend!

Great cat and dog groomer. Reasonable prices. I've used Cristen's services many times.read more

Left this business a message, asking for an appointment. It's been several weeks and I never heard…read moreback. I would have loved to be a new customer there but the lack of response is fairly discouraging. I have since found a lovely alternative option and have been able to reach them promptly.

Would not take my dogs anyplace else, This business has been in operation for many years, and is…read morefamily run by liscenced (of course) operaters. Clean and well kept business. I've been to many dog salons but definitely will stick to this one. I highly recommend Bow Wow Salon to anyone looking for a professional, kind, and courteous staff to work on your fur babes.

Bow Wow Salon doesn't deserve to be in business…read more My visit was the worst experience I've ever had with a dog groomer. Took my rescue dog for a bath and nail trim. I emphasized I was there mainly for the nail trim and told them in advance he does not like his feet touched but the dozens of groomers we've been to throughout the country (we've lived in 6 states in the past 5 years) have been able to trim his nails just fine. I even brought his muzzle for them to use. First, the groomer called me at 9am and asked if I could bring my dog in at 10:30am instead of my appointment time of 11:30am. I said sure. I dropped him off at 10:30am with the above instructions and they said to come back at 12pm. At 11:15am the groomer texted me saying she was almost done and asked if I could pick my dog up asap because I told her he's not good with other dogs and they don't seem to have the ability to separate dogs after grooming. So I dropped what I was doing and rushed back over. When I arrived, the groomer and owner told me they couldn't do his nails. Even with the muzzle they said he was dangerous and they couldn't do his nails. I was not happy but said ok, how much for just the bath then? They said the price would be $50. I said what?? I was quoted $40-45 for a bath and nail trim. The groomer rudely said, "We charge more for bad dogs. You have a bad dog." I said, I'm not paying more than you quoted me for services I didn't even receive. The groomer and owner started loudly telling me I needed to pay $50 because I have a very bad dog. Absolutely disgusting behavior on their part. I didn't even know where my dog was until I paid $53 for services not rendered. I would rate this groomer zero stars if I could. I have never experienced such nasty behavior from a shop owner. They don't love dogs, they don't know how to handle dogs, and they don't know how to be business owners. They could've avoided this terrible experience and review if they A) Didn't repeatedly call my dog a bad dog and B) Didn't charge me for services not rendered plus more than they quoted to begin with. I will be challenging this charge with my credit card company.

Best 2 dog groomers for our Bernedoodle!!!…read more We went first to. Cheryl & she retired & then to Robin. Very clean facility.

Robin is AWESOME. We've been going to her for about a year and she cuts my dog Sophie's fur the…read moresame every single time. I drop her off, do some grocery shopping, then pick her up. Easy peasy. Robin always sends me holiday themed pictures of Sophie and they are SO CUTE. I die every time. You can really tell that she cares. Finding the right groomer is so important and I'm just really glad that I found Spots and Robin.

Located between St. Paul & Clinton-- next to the pub Limited…read moreStreet Parking Just 10 minutes from Greece Called ahead for appointments...CLOSED SUNDAYS & MONDAYS My dog got a traditional poodle cut & looked amazing! The prices are great. Also has exotic dog food available!!!

Our miniature poodle, Evie, and our shih poo Henry come home looking amazing! I am so glad we found…read morethis groomer. Prices are very reasonable, too!

Love Lauren, she's great with my dog Emma. Does a great job and is always tries to accommodate my…read moreschedule. Easy to reach by text and responds quickly. It's now called Grooming by Lauren Ashley Phone number 585-880-5290 2217 Penfield Rd​ 14526

Update: I have to move my review from 5 stars to 4. I was…read moretaking my dogs here for a little over a year. And all of the sudden, I can't get them in at all. I called 5 times, left 3 messages and sent a text. They called me back once and left a message, I called back immediately and no one has called me back since. I have had to find yet another new groomer. If you can get in here, it's a great place, and my dogs loved it. But be prepared because you may not be able to get in again... Original post: We recently switched to this groomer because our old place started to go down hill. Our dogs were always afraid to go there too, but not Spoiled Rotten! Now when I bring them to the groomer they aren't shaking and crying. They actually run right in which is awesome. No matter how busy she has been she has figured out a way to work us in. I really appreciate that. On top of that, our doggiesalways come home looking adorable. I'm very happy we tried Spoiled Rotten. We will be sticking with this place.

I have the biggest pain in the butt Yorkie who HATES getting haircuts. Somehow Kelly in Grooming…read moreworks her magic every time! I have nothing but praise for how this woman somehow makes my dog look normal every few months!

Love the people at pet friendly! My dog is a very nervous little guy- and getting his nails done is…read moreimpossible for me to do. The staff at pet friendly do am awesome job with him!. They take great care to make sure he is ok through the nail trim. Thank you grooming staff! Eddie is a happy little guy!