This place is wonderful. When my cat was shedding excessively and my attempts at brushing his hair…read moreout seemed like a game to my cat, I decided it was time to call the professionals. A friend suggested I get him groomed for maintenance. Firstly, I had no idea this was a thing people did for their cats, but Wembley was so fresh and clean afterward. It's definitely smart to do every so often. Totally worth the $50! Prices depend on the service, the cat's hair length, and the animal's demeanor. I was so happy when the owner said that Wembley was a sweetheart! He did really well apparently and they were so nice there. The appointment took about 2 hours - he got his hair combed and brushed out, as well as a shampoo and they blow dried his fur too. His coat was shiny and clean and the shedding has gone down tremendously. When he's due for his next appointment, I won't hesitate to bring him back here again. FYI they offer other services for dogs and cats too like nail trimmings, grooming, etc.

Great service and a wonderful owner - I'm so grateful to be a customer and all of my dogs have…read moreloved it.

Great cat and dog groomer. Reasonable prices. I've used Cristen's services many times.read more

Left this business a message, asking for an appointment. It's been several weeks and I never heard…read moreback. I would have loved to be a new customer there but the lack of response is fairly discouraging. I have since found a lovely alternative option and have been able to reach them promptly.

Everything is very good and friendly nice to the animals! always explain the cut you want every…read moretime. They don't mark down what they did like some places

Been going for years! I love how comfortable both my dogs are with the ladies and they always do a…read moregreat job

I bring my dog to see Jaime every month. My dog loves her monthly visits and is always excited to…read moresee Jaime. She does a great job and provides a clean, friendly environment for your dogs. Highly recommended.

Garbage. Won't return calls…read more Ignores clients. Unprofessional.

I'm glad to have found a groomer that does cats so well…read more They are professional and reasonably priced, and my cat never seems traumatized by the experience. Plus, he gets a cute little bandana... which he might not entirely appreciate.

I waited in line to get appointment and person ahead of me was paying for her dog's grooming and…read morewas given an appointment to come back in a month. When i got to ask for an appointment they said they were not booking anyone until August. i think they are just not taking new customers. Avoid this place!!

I just got back from my first appointment with Ali at The Pooch Parlor. When I arrived my owners…read moretalked with Ali while she let me freely roam around the shop. I enjoyed seeing the dog decor and how clean the place was. I kept sniffing around for something that may have fallen on the floor but no such luck; the shop is that clean. I could tell Ali was very interested in what my owners wanted because she kept running her hands over my coat to indicate what she would do. When my owners returned to pick me up I could tell my owners were thrilled. They were smiling from ear to ear, hugging Ali and heaping compliments on me. I also saw Ali give my owners a card which probably means I will be back for another appointment. I am glad because Ali made me look fabulous. I cannot wait to tell all of my friends in the neighborhood to spread the word to their owners. The Pooch Parlor is THE grooming place to go. You will look and feel like a million bucks. Love, Theo

I've taken my dog whom I share with my sister to a number Petcos and Petsmarts all over Rochester…read moreand each time I've had a bad experience. I took a leap of faith with TPP and I'm glad I did. I've walked by TPP numerous of time and then I found her work on FB. I stalked all her cute curry clients and I loved the way their haircuts came out. My sister contacted Ali through FB and scheduled an appointment to come in. She had an opening the same week. There is a small parking lot next to the building. Ali was so welcoming upon entering. She was so friendly! I dropped Bubbles off and she said to come back in an hour. I came back in an hour and Bubbles was so cute. Normally Petco and Petsmart keeps Bubbles for hours! The price was very reasonable. Ali is a one woman team. I am beyond happy with Bubbles haircut and I love supporting local businesses! I'll definitely be back!

She is amazing with both my cats! She trims there nails for us as we are scared to do it ourselve!…read moreshe always gets us in when needed and is always on time professional so nice to both our cats! We love her and her business I highly recommend going here for all your grooming needs!

Now I am not a guy who usually reviews dog groomers, but I was so happy with service I received at…read morea Gentle Touch for my puppies I had to say something. First off they are very well priced, second my dogs were so cute when they were done. Also being the holidays they gave me an ornament for each dog with their hair in it. (See picture) they have my business for as long as I live in Spencerport.

Kara is simply the BEST!…read more Before Kara came to my house I have not heard of at home pet grooming. This is a niche market that I am sure Kara will soon dominate in the Rochester area. Kara is an experienced professional who has been in the pet grooming industry for over 14 years and has recently decided to begin at home pet grooming. How it works - Kara comes to your home with all her supplies and sets up shop right in the comfort of your own kitchen. She has all the professional accessories and gear which is quite impressive. She uses your kitchen sink to bathe your pet and then sets them on her grooming stand to dry them quickly (with her number of professional dryers). She then proceeds to cut your pets hair to the length and style you desire. What is so awesome about her service is you can sit and watch her work so you know your pet is safe. But what is even better is she talks with you the entire time and explains to you what she is doing and why. She is very informative and teaches you many things from information about your pets breed, flea application and overall pet/care information. She is very kind to the pet and they feel very comfortable having her handle them.

Kara is the BEST! I have a very large cat, whom is…read morerelatively difficult to get any sort of cleaning done to (a Norwegian forest cat named Figaro). Every single time, he is given a bath, nails trimmed and given a hair cut PERFECTLY! Kara comes to do at home visits, which makes my life a million times easier, as I don't have to drag my cat down three flights of stairs and into a car, across the city. She simply grooms the cat in the kitchen sink, or whatever large basin/sink you have available. Figaro would rather see Kara 10 times than see the vet once, she is that gentle and loving with him. Kara listens to what each pet wants and makes sure they are comfortable at all times. Somestimes if Fig is a little grumpy, we do not get his belly or tail trimmed, which I appreciate not forcing him to do anything he does not want to partake in. She is a wonderful and amazing person, and I always look forward to our chats while Fig is getting groomed. She has a ton of professional equipment, and uses whatever works best for your pet (ex: The louder blower dryer actually worked better than the quieter one for my cat, but I am sure with others it would be the opposite situation). She is knowledgeable about animals/breeds/etc, and is more than willing to share any information and suggestions. Every once in a while she gives Fig a cute little collar as well. :) Afterwards, Figaro is always so happy and smells AMAZING!