This business has a client for life now! My friend told me about their one time service, $100 for…read moreyards under an acre. I was sold. Signed myself up that minute. I have a pretty decent sized yard and three dogs. We haven't cleaned since Fall 2020 and needed the help. They came exactly when they said they would. They didn't even need us to be around, so we could work from home. Let themselves in, cleaned up everything in under two hours, and disposed of everything. The worker even left behind a note letting us know if they found anything in the poop and several treats! My babies loved them! You will be hearing from us again!

We've been using this company for nearly a year now and I could not be more impressed with the…read moreservice they provide and their professionalism. They do a great job with our yard, communicate well, let us know if they see anything concerning in the stool, and appear to genuinely love dogs. I could not recommend them more highly!

I've been using Rochester Dog Walkers for almost two years now for my 6 year old rescue dog. I work…read morelong days, and while he's generally a couch potato, he loves to get outside and really likes (most) people so I like having someone come give him some company and let him out a few days a week. RDW has two different scheduling options - you can schedule on your own as needed or you can join the Pack which includes a walk every weekday (at a discount) as well as several other benefits. My work schedule is (unfortunately for me) variable, so a pack membership just didn't make sense, though it would almost certainly be worth it for someone who needs that consistency. The "a la carte" option is very simple - just request your walks for the following week by Wednesday. I try to request several weeks at a time, but on occasion my schedule comes out late or I forget, and RDW has always been very helpful. I work some evenings, holidays, and weekends and RDW can accommodate all of those which is rare. Customer service is AMAZING. I really appreciated the time B took on our first meeting to get to know my dog and to ask such great questions to figure out what my needs were. Likely due to my ever changing schedule, there are multiple dog walkers who come to my house. I've never had an issue with any of them. Any time a new staff member needs to be introduced to my dog, one of our existing walkers comes with to facilitate that process. Communication is easy; when I have had to get in touch with them I have always had a response within a few hours. You can send an email or chat directly with walkers in the app. My dog has some personality quirks (unsure what life was like for him before being with me) that we've had to work with - RDW has been very understanding about this and willing to work with us to make sure everyone, including my dog, stays safe. In general, RDW makes me feel like I have people in my corner who care about my dog as much as I do. Seeing the update from my dog walker that day and photos is always a bright spot during a hectic shift at work. I know my guy is having the best time with his friends at RDW, and I am so happy I found this business. I cannot recommend RDW enough. Worth every penny.

The absolute best care for my three crazy pups. Two Havanese and a Frenchie who are loved on and…read moreplayed with while I'm at work. In general, the same caregiver comes each day to feed, play with and walk them. The dogs behavior has improved significantly since RDW started providing a sense of routine for them, instead of me fitting them in whenever I can. A dream come true really. The service is friendly, prompt, and accommodating and their fees are incredibly fair.

The company is not reliable, totally unprofessional, and does a substandard job. Do you waste your…read moremoney on this company. Hire a firm that has higher standards and will actually perform the work that you pay for.

From the owner: We specialize in dog waste removal. We come out to your home pick up the dog waste removal and…read morehaul it away with us.

I literally paid my bill for the month (which was not even remotely expensive) yesterday and today…read morethey came. All poop gone! They are so thorough it's amazing! I would check outside when my dog would bark from inside and see that they were basically following the path that we follow when we mow the lawn to be efficient and thorough. Very clean, they sanitize their equipment between jobs and it didn't take very long at all!!!

Great work, always reliable. Good prices. I especially like that they leave a little sticky note on…read morethe door to let me know they have been in.

I signed up for Poop Pirates yard cleanup service in March 2024…read more March was great, but April, they stopped showing up after the first week. The owner, Chris, promised me a refund of $60. As of this morning, July 1st, I have not received any money. I have texted with him about this several times and he just gives me more empty promises. He also owns a pressure washing business, but I am uncertain of the business name. Just buyer beware, apparently, $60 is a lot of money to him. #badbusiness. I would give zero stars if it was an option.

From the owner: Residential and Commercial Pooper Scooper Poop Pirates is a…read moreprofessional pooper scooper service based out of Henrietta, NY. We service Rochester, NY and surrounding areas. We are a local family owned small business and offer the following services: Residential Pet Waste Management Commercial Pet Waste Management including apartments, HOAs and parks Pet Waste Management products such as pet waste stations, waste bags and signage