We use On the Move petcare every time we leave town. They are a great service and are very…read morereliable. They have a very, very quick response time. I love the notes we get after each visit. They are also very flexible and attuned to your pet's needs. For example, when we were gone for a longer stretch of time, the sitter recomended longer visits based on our cat's behavior, and they were able to make that change easily. I also feel like the folks taking care of out cat genuinely enjoy spending time with him, and it feels good to leave him in the care of people who genuinely appreciate him and care like we do!

Excellent service. Highly recommend. My 2 cats were very well cared for and the communication…read more while we were away was great. Will definitely use again! Kitty B.

Alexa is amazing! She takes such great care of my fur baby! My dog especially loves having play…read moredates with her besties thanks to Alexa, Althea, and Sequoia! 11/10 stars!! Ripley loves Alexa so much and she's the only person I trust to leave my dog with!

Alexa has been a life saver for us to say the least! We found her company on Facebook and loved…read moreteh positive reviews. We have 2 cats and one of them has been slightly aggressive over the last few years and lost our normal cat sitter. Alexa came over to do a meet and greet with both cats. We showed her where everything was and what we would need her to do. It went well. She is very responsive when you message her. She shows up when she is expected to and most importantly, she isn't afraid to deal with our 1 cat. We would definitely recommend Alexa! Alexa's Angels specializes in all kinds of pet related care and services such as: pet sitting (drop ins, overnights or 24hr vacation stays), dog/cat walking, pet taxi, pet waste removal, bathe and brush, Deshedding, nail trims, teeth brushing, and even will run pet related errands for owner. she offers service for Cats Dogs Fish Birds Reptiles and Amphibians Caged Pets Exotic Pets Horses Farm Animals Special Needs Pets In addition to the pet services she is also wiling to also offer: Overnight Sitting House Sitting Pooper Scooper Service Pet Transportation Alternating Lights/Curtains Errand Service Daily Dog Walks Mail/Newspaper Retrieval Watering Plants Thank you Alexa with out you our vacations would not happen.

Our Vizsla LOVES it here! We get pictures every time she's…read moreat daycare or in for boarding. All the staff love animals and seem to love where they're working. Our pup is exhausted on the ride home and sleeps well any night she's been to see her friends. Check the place out to see if you're comfortable with the space and I'll backup their daycare, boarding and training program with rave reviews.

Awesome place to board your pet. we have used them several times for boarding & every time is a…read moregreat experience. they send you multiple photos of your pet while at boarding or daycare. most recently we were in a pinch and weren't able to pick up our dog at scheduled time. they had a staff member come in extra & were able to get him on the bus to drop him off at our house which alleviated so much stress. highly recommend.

Wonderful providers of petcare! Both Paul and Colleen are wonderful people and Colleen has done an…read moreamazing job dogsitting our dogs when we're out of town! She is super caring and thoughtful, and soo responsible. I trust Colleen with my dogs and my home, and I have no doubts about her! I highly recommend Paul and Colleen!

From the owner: Dog Boarding, Dog Training, In Home Pet Care, Pet Retail.read more

Elizabeth came to take care of Miss Pickle a few months after we had gotten her. We loved our…read morekitty immediately but we were all still definitely trying to get to know each other. We went on a family vacation for almost two weeks, and when we came back, Miss Pickle had clearly been well-fed, cleaned up after, and loved. We also got multiple photos from Elizabeth while we were on our trip. She responded to our texts with questions immediately, but she almost always sent us updates before we thought to ask. And ever since we came home, Miss Pickle has been more affectionate, brave, and playful then before we went on our trip. I am going to say that is because of the consistent care and affection that she got while we were away, as well as some sort of wonderful magic from Elizabeth. We cannot thank her enough for the care she clearly gave Miss Pickle.

From the owner: Hi all! My name is Elizabeth and I'm the owner of Flower City Cat Sitting. I offer in-home cat care…read moreat 15, 30, and 45 minute sessions. I recently moved to the area from California where I worked as a cat sitter, kitten fosterer, and helped trap and neuter stray cats in my neighborhood. I am an avid animal lover and your cats comfort and safety are my priority. Each sit includes feeding wet/dry, refreshing water bowls, and playtime, as well as an email or text update with a photo, mail pick up, and plant watering. Please feel free to message me to see if I would be a good fit for you and your cat! (also check me and the cats out on Instagram @flowercitycatsitting )

In regards to boarding facility in Penfield on Kennedy Rd : lacks Friendliness , staffing ,…read moreprofessionalism, cleanliness , overpriced . Ability to speak to owners.

Georgey is getting great exercise for his arthritic leg. The facilities allow for many different…read moreactivities to fit all ranges of motion. The staff is knowledgable and very loving.

NOT RECOMMENDED!!!!! Our sweet kitty, Emmy has suffered from Stomatitis (if you are unsure, Google…read moreit) for years. Our primary vet has treated Emmy for the last 3-4 years from Stomatitis and recommended that we begin thinking about extracting all her teeth in an effort to combat the Stomatitis. Unfortunately, at the time, our Vet did not have the resources for a full extraction and recommended that we find a cat dentist who could provide us the dental services we needed. About 2 weeks ago, Emmy began another Stomatitis infection; we decided that enough was enough and we'd bare the expense of the full extraction. With that, we contacted All Cats Care Center as their ad stated that they could provide full dental services. We made an appointment (05/05/2025) and had our current vet forward Emmy's records over (these 3 years of records obviously shows that we have been aggressively treating her for years, certainly not neglecting her health). When my fiance brought Emmy to her appointment, he was spoken to like he was the worst pet owner in the World (to be fair, Emmy was very sick and looked it as well). However, if they'd bother to have read her medical record, they would have seen the exact opposite. He was spoken to in such a condescending, demeaning way. When Dr. Peggy finally "examined" our Emmy, she stated that Emmy had a tumor under her tongue that was more than likely malignant. When my fiancé asked what made her think that, he was told: "my years of experience and expertise". Dr. Peggy further stated that the only way to know would be to do a biopsy; however, she encouraged euthanizing Emmy. Dr. Peggy then stated that Emmy had an ear infection (which she'd showed no signs of at home) and provided us with a $130 antibiotic. Stunned, my finance took the medication and Emmy home. That night, after many tears and sobs, we decided that we would bring Emmy back to our regular vet with the information that All Cats Care Provided us. When we called our regular vet on Tuesday, 05/06/2025, we were told to bring her in immediately. Our vet performed a FULL examination, drew blood, and looked at the "tumor" in her mouth. We decided that we would have Emmy biopsied on Thursday, 05/09/2025. She was put through a lot of tests to make sure that she was healthy enough for sedation and provided her with an antibiotic shot and a steroid shot. After, in the 10 minutes it took us to bring her home, our Emmy was back to her normal self. And, by the way, she was also swabbed for an ear infection that came back negative!!!!! Long story, now short, Emmy's "tumor" was removed on 05/09/25 and was not in fact a tumor at all, just an additional pocket infection from the Stomatitis (Important Note: our vet was kind enough to groom and wash her after the biopsy, so she came home looking beautiful with a new scarf on - that's called CLASS!) To be sure, we sent the biopsy out to histology so we would know 100%. Last night, our amazing vet called to provided us with the best news ever......Emmy does not have a tumor, nor does she have cancer, and the pocket infection has been completely eradicated!!!!! Thanks, All Cats Care for making us spend a week thinking our kitty was about to cross the rainbow bridge causing us heartbreak that we did not need to go through. The only good thing I can say here is that we donated the antibiotic for the fake ear infection to our Vet for another person whose cat actually has an ear infection and may not have the funds to purchase the medicine. Good on us, if we'd listened to Dr. Peggy, our sweet Emmy would be gone from this World for nothing!!!!!

DO NOT GO TO THIS VET, gave my cat a shot I didn't agree too, misdiagnosed and lied about my cat…read morehaving an ear infection and crystals in my cats pee multiple times so I would buy pills and food and eat drops to give to my cat when he didn't need any of it. (went to another VET and verified he has none of these). Not trustworthy at all. I never felt like my appointments were meaningful or helpful, only to see a bunch of extra charges and fees. I wouldn't recommend at all. Also, a $200 "emergency" fee or "same day" fee when she probably has openings anyway.

Like dogs? Go to Chestnut Ridge Kennels for boarding or puppies. Betty and Paul Ferrell run the…read moreKennell and they have become friends. That is how they are. If you read my other reviews you can tell I appreciate service, and Chestnut Ridge delivers. They are not raising German Shepherds to get rich. They are doing it because they love what they do. The best breeders always do. I purchased four German Shepherds going back to 1996 and each one was/is fantastic. They all lived past 12 years (not common for big purebreds) and had great temperaments. Anywhere else I would have paid 3 - 4 times as much. I have purchased German Shepherds from other kennels and the temperment of the dogs I had were closer to what the general public thinks of German Shepherds. Auburn has a gem here take advantage of it, and reserve your puppies early they go fast. I live in Michigan and my next puppy will be from Chestnut Ridge.

Can't wait until I take my baby Riley home. I hope he can take a friend home soon too. God Bless .read more

If I could I would give this establishment no stars. I left my toy poodle with them for a 10 day…read moreperiod while I was out of the country. I called them multiple times and texted with the staff to ensure that he was doing alright. I was told that he was "sad", but that he was doing fine and was alright." I retained the text messages to prove this. I left an emergency contact who was my nephew in the event he did not do well or became ill during his stay. My emergency contact was never called. When my husband and I picked him up, he was scared, confused, very dirty and seemed very dazed. I asked if they used any sedation on him and I was told "no" by the owner who identified himself as Tom. (this conversation was done through email) He told me that my dog was not a good fit for the facility. He told me he stayed in his kennel/suite and he had to be hand fed. He told me that his staff tried to clean him after his "accidents". My dog is perfectly trained and has never had accidents. We recently moved back to Rochester, NY from another state. In our previous state he was boarded multiple times and was enrolled in daycare. He NEVER had any issues at any prior establishment and was always returned calm, clean and happy. I feel responsible in some ways because I never was shown the facility beyond the front desk. Although the website has a photo of an outside area, when we picked him up and drove to the back of the building, there was no outdoor space or fenced in play area of any sort. I do not understand why they would have allowed my dog to suffer like that for 10 days without contacting me or my emergency contact. the only reason I can think of is that they wanted their full 10 day fee of $545. I would never leave my pet with this establishment.

Don't let the small playing space fool you! This is all day play! Has poop bag and trash can for…read moreyou in the grass area next to building. Super competent staff, remembers you by your pet's name. Any special needs for your pet, they also know. No doggy cam but outside the building g does have security cam. Easy drop off and pickup, very efficient. Has packages and weekend special. Quickly cleans up mess when you see accidents. Has super comfy beds for dogs to sleep on all day. They are expanding to a bigger building, can't wait! I only wish there are more locations and they expand out to other parts of western/ central New York!