Training with Jeff Bushorr We've taken three classes with…read moreJeff and each one has been a great experience! Most recently, our Sally graduated from the Advanced Adult Dog class. Jeff's methods are effective because of his clear explanations and demonstrations. He is patient in teaching not only the dogs but the humans as well. Having skills to work on between classes was helpful and Jeff is accessible between classes to answer any questions. I highly recommend Jeff's classes!

Awesome place to board your pet. we have used them several times for boarding & every time is a…read moregreat experience. they send you multiple photos of your pet while at boarding or daycare. most recently we were in a pinch and weren't able to pick up our dog at scheduled time. they had a staff member come in extra & were able to get him on the bus to drop him off at our house which alleviated so much stress. highly recommend.

Except that is not what actually happened. What really happened was the site in Tonawanda said the…read morevaccines were okay, so we had no clue that Rochester would refuse us when we travelled an hour and a half to get there. So one facility said fine, the other did not say anything until after we arrived and declined us. Inconsistency is not our fault yet we were banned from all Camp Bow Wows now after you ruined our Mother's Day plans. Blaming customers for your facility inconsistencies, ruining people's plans, giving the impression everything is okay, causing us to drive an hour and a half and then rejecting us and then not having any accountability in the matter is a huge thumbs down.

They have taken such amazing care of my Grand pup twice a week since she was four months old. She…read moreis almost four. She absolutely loves going. The staff knows all of us that pick her up by face. It's clear that they all love their jobs and the dogs they care for.

After the original owners of Puppy Love chose to retire and sell their business, everything…read morechanged, and none of it for the better. A horrific experience with the new ownership that required a visit to my veterinarian after a week-long stay traumatized my little lady, and I chose to never use them again. That is until the (2nd) owner chose to sell the business to Graham and Kathleen - the newest owners of Puppy Love Playcare. Similar to the original owners, Kathleen and Graham also live on site. After learning of the new change in ownership, I chose to give them a call and spoke with Kathleen for quite some time. Kathleen was forthcoming and answered all of my questions. I then decided to give Puppy Love another try and am so thankful that I took the chance! My little old lady was terrified when we first pulled up and she realized where she would be staying. I'm sure she was remembering the trauma she had experienced with the previous owner. But after picking her up from that week-long stay, I couldn't have been happier. It took Kathleen and Graham a few days to get her to let down her guard and relax, but she finally did so. And she showed no signs of stress when it was time for her to come home. After such a positive experience, I chose to use Puppy Love again for a two night stay, with the same results. This time my little lady acclimated even faster and enjoyed herself even more. If you had previously used Puppy Love prior to Kathleen and Graham's becoming the new owners and are afraid to give it another try, either because of a bad experience or reading some of the horrible reviews posted during that period of time, I would suggest putting those fears aside and giving the new owners a try. Going forward this will be the only daycare or long-term boarding facility I will use for my little old lady.

I would definitely recommend this business. I used them a couple of times they keep you updated…read moreeither what's going on with your pet. Like leaving your pet with a family member!!!!

Was looking for playmates for my dog Tyson and came upon Brian's Doghouse! Went to check put the…read moreplace to see if this was somewhere we would want to bring him to play and meet other dogs. We were instantly comfortable. The owner, Brian, was very professional and you can tell he has a passion for what he does. His dog, Reggie, happily greeted us and Tyson. There was another dog there for the day and the 3 of them had a great time! Brian took the time to answer all of our questions and share his knowledge with us. Reggie is a cute, 10 month old, ball of energy! Which is great because Tyson has a lot of energy too and needed a dog to match his. I would feel comfortable dropping him off to play again! And we will. Come check the place out for yourself! The prices are extremely reasonable and you get a packet with their policies. I like that every dog has to be neutered or spayed, that he has ways to break up fights if they occur and he knows doggie CPR! The place is roomy with toys to play with and couches to rest. The owner has plans to do boarding eventually and his wife does dog grooming. We will definitely be back. Tyson is passed out from all the excitement and playing, which is exactly what he needed! Thanks for a great experience. Support local businesses!!

From the owner: Focusing on customer and satisfaction.We make every pup feel like they're at home.read more

I would not trust this place with grooming my back hair. My poor Sheila came home looking like…read moreRobert Smith from The Cure. If you are planning to come here, I would recommend that you do nothing of the sort.

Very disappointing experience. My dog came out looking like she was put through a washing machine…read moreand chewed up while covered in the scintilla of hair that was cut. They told me they groomed my dog but she looked nothing of the sort; she looked like an old rag used in an auto shop. My dog honestly looked worse afterward. I would not recommend this facility, as the staff is unqualified and beyond unprofessional.

I have a reactive, anxious German Shepherd who has not done great at other boarding places. I…read moreimmediately felt at ease the first time I made a reservation for him here. Bob is a retired K9 handler, so has years of experience with high-strung GSDs. The whole staff is calm and knowledgeable, and I am assured that while my dog isn't happy unless he's home, Evergreen makes his stay as positive as possible. The prices are very reasonable, and if you have two dogs that can stay in the same run, the second gets a significant discount. I recommend Evergreen to everyone I know of who is looking for a kennel.

This past weekend we had to board our dog while went out of town. Our go to kennel was booked…read moresolid so I reached out to evergreen. I was thrilled they still had a spot for our dog. There are new owners of this facility. This is a locally owned and operated business. The owner has extensive knowledge of canine handling. My dog could not have been happier at this family run facility. It is well run and the dogs are taken care of amazingly. We will be going back with our dog in the future

I was introduced to Riverside after adopting my puppy from the attached shelter, One Love! With…read moreevery adoption they do a complimentary two week check up and stool sample, ands they are also the ones that performed my pup's spay and intake after her transfer from TN. This office is awesome. It is really a long hike for me out to Scottsville, but I continue taking Freddy here now just because the quality of care is so high. The front desk staff is soooo helpful, kind, and loving towards every pet that walks in the door - same with the practitioners. You never feel as if you're taking up too much of the doctor's time with questions, and they have a great notification system that lets me know when Freddy is due for her boosters or monthly meds. I am hesitant to take her anywhere else since they've known my girl since she was a baby, and it is hard to find really high quality care for our pets! If you're living on the west side and looking for a wonderful care community for your cats, dogs or critters - I would recommend Riverside in a heartbeat!

Dr Muller is an awesome vet. She has always took great care of our animals even when she is busy…read more We thank her a lot for what she does .

Wonderful providers of petcare! Both Paul and Colleen are wonderful people and Colleen has done an…read moreamazing job dogsitting our dogs when we're out of town! She is super caring and thoughtful, and soo responsible. I trust Colleen with my dogs and my home, and I have no doubts about her! I highly recommend Paul and Colleen!

From the owner: Dog Boarding, Dog Training, In Home Pet Care, Pet Retail.read more

I cannot say enough about the live and care that Ruff Day staff and its owner, Amy Holtz puts into…read morethis business and all of the dogs they take care of. All the dogs. They maintain the highest health and cleanliness standards and are so thoughtful and knowledgeable about everything regarding dogs a. They do training, hold classes, and are just some of the nicest people in the world. My dogs live the place and the people, and I do too!

Another stay at Ruff Day Resort for our Boston Terrier. She gets so much exercise and loving when…read moreshe is there. She comes home and sleeps for hours. They take such good care of her and she loves everyone who takes care of her. I recommend them Highly. She can't wait to go back and play with her friends.

Over the years, we've had many dogs, and the team at Central Bark Henrietta has always been caring…read moreand compassionate. When our dog Rusty started having hip and joint issues, they recommended some great veterinarians to help us find the best care. Their love for dogs is obvious, and we highly recommend Central Bark Henrietta for daycare, boarding, and other dog services!

My dogs love coming to Central Bark! My golden retriever used to go to a daycare in my hometown and…read moredidn't do so great due to being too energetic with other dogs, but Central Bark has worked with her since day one knowing how much she loves other dogs. She now is able to do daycare fully and learned how to greet other dogs properly and not be so in their face energizer bunny at first meeting. I am so impressed. The trainers have been working so hard with her and loves being with them! My other dog has epilepsy and they know everything to do to keep her comfortable and she loves being there! Such a kind and caring staff and gorgeous facility, I would recommend to anyone who wants to bring their pups to a place in Rochester that is actually safe for their pups!!