I absolutely love this place. I do not know much about my car or cars in general, and the people…read morethat work at cap are very helpful and they don't take advantage. There is one employee, Damian, who is the best, most helpful, most knowledgable and friendly customer service associate I have ever met. He genuinely wanted to help me all 3 times I've been in. First I needed a new gas tank cover and he sold me one, not really aware I didn't know very much about cars. It was the wrong size, so I was in a few days later, and to my luck, Damian was there. He remembered selling me the gas cap and asked me some questions about my car that I couldn't really answer, so we went outside to look at my car. Immediately he knew what size gas cap I needed, and it was very cheap, and he was super nice! My latest visit to cap was to get some refrigerant. Upon walking in, I saw Damian, and he helped me figure out just what I needed. We went out to my car and he had a nozzle and all the supplies, so he went right to work. He did a great job, my air conditioner went from not working at all to blowing nice cold air for our road trip to Florida! I will always go to cap when I need a quick fix with my car! They are very trustworthy, and not to mention affordable!

I usually stick to restaurant reviews, but I'm making an exception here…read more I stopped in to the O'Reillys in the Springfield Plaza needing a new battery. Mine had died earlier in the morning and I was able to get a jump start to get to work. Knowing that the temperatures were going to be in the single digits overnight, it was important for me to get this fixed quick or risk being stuck again. Upon entering the store, I was warmly greeted by José who listened to my story and found the battery that was recommended for my vehicle. Before selling me anything, he wanted to verify that it was really the battery that was at fault and not the alternator or anything else. He had me pop the hood and hooked up his battery tester to confirm the fault was indeed with the battery. It was pretty cold out- in the 20's- but he was able to remove the old battery and install the new one in minutes. José was a great technician to deal with - professional, friendly, & competent. I definitely recommend this store for anyone needing a battery replaced and will use them for my minor automotive needs going forward.

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

awful customer service. paid for a warranty and they had no record of it ar way to go back and…read morecheck. gave me the wrong battery, had to jump threw all kinds of hoops to get them to replace it with the right battery, even though I had paid for the warranty.

From the owner: Your local Advance Auto Parts at 128 Island Pond Rd in Springfield offers automotive aftermarket…read moreproducts, free store services and same day options at most locations. Our leading brands include ARGOS fluids and oil filters, Carquest parts and DieHard batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items. Call your local store or shop online today!

I order a fuel pump early morning because they told me that arrived at 4 pm that was the only…read morereason I ordered with them cuz I need it for the same day I call them around 4:30 and the pump wasn't there yet was almost 8 pm when I called them again and at that time they told me the part was there. SMH I wasted my whole day waiting for the part and now because is late I have to wait until tomorrow cuz other people irresponsibility. I don't recommend this place to nobody.

AutoZone has completely plummeted since I wrote the last review. I asked for some guidance and was…read moreinterrupted by the guy working Sunday, January 14, 2018. "We're NoT MECHANICS," he barked, and promptly walked away. This isn't the AutoZone to which I'd been accustomed. I will NeVeR step into another AutoZone.

My battery died in the parking lot. I wish I had the name of the young man who assisted me, he was…read moreso very helpful and personable too! Had to go to a repair shop because of the type of battery it was, he arranged that for me. That was a homerun because I wasn't aware of a repair shop so close. They were also pretty terrific, so much so, I will go back there when I need further service on my vehicle. Stopped back at AutoZone to return the old battery, a different employee assisted and He also, was helpful and pleasant.

Stop by to the AutoZone to make a return the customers were very very rude in the 10 minutes I…read morestayed there to get my return done the manager was very efficient very polite and that his job very well, he did his best and stayed calm under the rude comments of customers Jose C. is a very good manager.

Overly impressed. This is my new go to spot for parts. I was looking for a radiator. Everywhere I…read morecalled charged me 250$ and more Well W.S.A.P charged me 130$ for radiator in a 2011 Audi a5. Call around yourself and seek with my car info. You'll see, there the game changers.

Been trying to get paint from here over a week can't seem to get any help…read more Stopped in and waited once over an hour and left massage for paint department and now been calling after 4 calls being hung up on I'll go else where

Good place, got Timken wheel bearings in stock…read more Like the name brands and not all the private label stuff others carry. Also they speak spanish.

Taking my business elsewhere. Lost a customer. Not comfortable changing my wiper blades and…read moreneeded assistance. Staff member not willing, per company policy, to change wipers anymore. AutoZone in enfield had no issue with helping me.