I usually stick to restaurant reviews, but I'm making an exception here…read more I stopped in to the O'Reillys in the Springfield Plaza needing a new battery. Mine had died earlier in the morning and I was able to get a jump start to get to work. Knowing that the temperatures were going to be in the single digits overnight, it was important for me to get this fixed quick or risk being stuck again. Upon entering the store, I was warmly greeted by José who listened to my story and found the battery that was recommended for my vehicle. Before selling me anything, he wanted to verify that it was really the battery that was at fault and not the alternator or anything else. He had me pop the hood and hooked up his battery tester to confirm the fault was indeed with the battery. It was pretty cold out- in the 20's- but he was able to remove the old battery and install the new one in minutes. José was a great technician to deal with - professional, friendly, & competent. I definitely recommend this store for anyone needing a battery replaced and will use them for my minor automotive needs going forward.

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

Always a pleasure dealing with Buddy. We get the right parts at a fair price…read more -Don's Auto Belchertown

These guys were super easy to work with and were always there to answer questions. Bought some…read moreinjectors for my 06 5.9 Cummins and they seem to be working great! Overall a great company

Overly impressed. This is my new go to spot for parts. I was looking for a radiator. Everywhere I…read morecalled charged me 250$ and more Well W.S.A.P charged me 130$ for radiator in a 2011 Audi a5. Call around yourself and seek with my car info. You'll see, there the game changers.

Been trying to get paint from here over a week can't seem to get any help…read more Stopped in and waited once over an hour and left massage for paint department and now been calling after 4 calls being hung up on I'll go else where

I always come here for my parts or anything else I need . Despite having another part store next…read moredoor. Everyone is always helpful and kind.

Beyond hospitality. I purchased new windshield wipers here and they offered to place them for me…read more That was above and beyond and I will continue to go back here when needed.

I absolutely love this place. I do not know much about my car or cars in general, and the people…read morethat work at cap are very helpful and they don't take advantage. There is one employee, Damian, who is the best, most helpful, most knowledgable and friendly customer service associate I have ever met. He genuinely wanted to help me all 3 times I've been in. First I needed a new gas tank cover and he sold me one, not really aware I didn't know very much about cars. It was the wrong size, so I was in a few days later, and to my luck, Damian was there. He remembered selling me the gas cap and asked me some questions about my car that I couldn't really answer, so we went outside to look at my car. Immediately he knew what size gas cap I needed, and it was very cheap, and he was super nice! My latest visit to cap was to get some refrigerant. Upon walking in, I saw Damian, and he helped me figure out just what I needed. We went out to my car and he had a nozzle and all the supplies, so he went right to work. He did a great job, my air conditioner went from not working at all to blowing nice cold air for our road trip to Florida! I will always go to cap when I need a quick fix with my car! They are very trustworthy, and not to mention affordable!

Got there today and Miguel took care of us, very polite and efficient. Friendly and great customer…read moreservice. We live in Forest Park area and it was worth the ride. The same folks on Island Pond Road not so great service. We will be back. Thanks Miguel for the extra advice tips.

Usually a fine experience but just went in to get fittings for a brake line and the employee was…read moreshort with me and pointed me in the direction of the fittings. He then returned to an incoming phone call and then started helping a different customer that came in. I waited for a little and then ended up walking out with no one saying a word. Very poor experience this time for sure i ended up going to autozone

This station is listed as one that offers free air but I've tried twice and both times the…read moreattendant tells me I have to pay...I've never had to pay for air at a Cumberland farms...there are plenty of other gas stations around who do offer free air. I'll be filling up there now on principal

during the day- this cumberlands is great. but their night shift worker NIKOLAS is god awful. ive…read moreran into him several times and ive never had a good interaction with him. if you ask him to do anything he pretty much tries to either tell you he cant or he complains and argues with you about it. please fire his ass and find ANYONE else. ive never met a worse customer service worker in my life.

Called this Agawam store and was on put hold for about 20 minutes. Hung up, called back, was told…read moreto wait again. This store is always like that. Don't recommend it at all.