1. Advance Auto Parts

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Enfield, CT

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Advance Auto Parts

3.0 (10 reviews)
Open • 7:30 am - 9:00 pm

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9 months ago

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9 months ago

Very disappointing customer interaction and problem resolution. Would have appreciated anybody showing sensitivity to the situation.

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5 years ago

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3 years ago

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8 years ago

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8 years ago

Very friendly service, even came outside and helped me replace the part on my car on their own.

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14 years ago

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8 years ago

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14 years ago

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11 years ago

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Lia Honda Enfield

Lia Honda Enfield

(88 reviews)

I just bought a new Honda Civic Hatchback at LIA. I had a…read moregreat experience with the sales person, Troy Conlin, who made the purchase very smooth. He went the extra mile on getting the insurance done promptly and briefing me on the cool functions of this car. As far as price: we could immediately see the walk-out-the-door price on the website. It was in the same ballpark as others. Sure enough, they stuck to those numbers and there was no pressure to add extra warranties etc.

Good service department / bad experience with sales…read more I've had good experiences with the service department and plan on trying them more in the future. Jesse especially is super friendly and great to deal with. In the past I've had a pretty bad experience with sales: I was interested in purchasing a car from Lia Honda of Enfield, but they didn't have the color I wanted. As I was thinking about whether or not I liked the in-stock color, the salesman told me that his manager told him that the color I wanted was coming in that week. So, I put down a deposit but refused to sign a purchase agreement until I saw and drove the car. We all agreed. I found that we had miscalculated some numbers so I called to renegotiate the price over the phone. After some hesitation (understood) they agreed. Great! But then I received a call that they were not going to be able to get the color I wanted and they offered a lower price to take the in-stock car. I declined and asked to have my deposit refunded and they agreed. So far, not so bad. However, after a few days with the refund not posting and a couple of phone calls not being returned, I finally got in touch with a sales manager who told me that they hadn't processed my refund yet and he said, "Since you didn't keep your end of the deal, I'm not inclined to make this go any faster for you. You came to us looking for a car." I was pretty blown away by that. He also told me that no dealer would do a car locate without a signed purchase agreement. When I told him that I was doing that currently with another dealer, he said that couldn't be possible. (I now own the car I want) In all fairness, after estimating the refund being processed in a week or so, they did process it that day. There are several other dealerships in the area that provide much better customer service. Shop around.

Advance Auto Parts - autopartssupplies - Updated October 2026

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