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    The Popular Mechanic

    4.6 (11 reviews)
    Closed • 8:00 am - 4:00 pm

    Services - The Popular Mechanic

    Routine automotive maintenance

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    Review Highlights - The Popular Mechanic

    “Jay did a great job, with high quality, old school German precision workmanship to make this car right again.”

    Mentioned in 11 reviews

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (50 reviews)

    Last week I dropped off our car for a safety check and oil change. I did not have an appointment…read more Ramon, who was working in the "front of the house" welcomed me, gave me his full attention while speaking to me and answered my questions patiently, in spite of the shop being busy on the phone and with other "walk in" customers. My visit was positive in every way, in large part thanks to Ramon. I am thankful to the technician, as well. The car was ready ahead of the scheduled time for picking it up. I recommend this Firestone dealer to everyone. Their mission of keeping older cars running safely and efficiently is demonstrated each time I visit.

    Very disappointed with my experience at Firestone in Springfield, NJ on 6/20/2025…read more I went in for an oil change and was told my DieHard Gold battery (installed by them in 4/18/2024) had an acid leak. I was told it was under warranty and I'd only pay $35 for installation. When I went to check out, I was suddenly charged $82.98 due to a "prorated" fee, something that was never mentioned before the work was done. When I questioned it, the person at the counter was rude and dismissive, saying "What do you want me to do, take the battery out?" That's not a real option, it felt like pressure. He gave a fake apology and blamed me for a "misunderstanding," but I was clearly misled. I later confirmed the battery has a 36-month free replacement warranty, and Firestone failed to honor it. On top of that, their attitude was completely unprofessional.

    The Popular Mechanic - autorepair - Updated October 2026

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