I left a message requesting a service call. They returned the call the next day and Jake showed up a couple hours later. He diagnosed and fixed my pool heater within a half hour. All of my pool equipment is very old and probably discontinued. Two other pool repair companies came before Jake (The Pool Guy) and didn't even want to try to fix my heater. Both said that I needed to replace it and they tried to sell me their refurbished units. After fixing my heater, Jake did say my heater was indeed old and discontinued. He explained that if it ever breaks down and needs part(s) then it wouldn't be repairable because the parts aren't being made anymore. So, because of that, sooner or later I will need new equipment. I really appreciated his honesty and the fact he was able to get me up and running. Now, I can heat my pool and hot tub while I put money aside to pay for new equipment. And when I'm ready for the replacement, I'll be calling The Pool Guy (Jake). read more

If i can give Jake 10 Stars I would because he truly deserves it. My first experience with Jake was several months ago when I was calling around regarding my old Hayward pool heater not working. Everyone else I called was trying to sell me a new one but Jake said he thinks it could be fixed. Gave me a few tips and after I picked up a new heater control module, my heater was good as new and jacuzzi was nice and hot. A few months later, my Jacuzzi jets stopped working so I called Jake right away. He came out and did an inspection and suggested new filters and Walla... it WORKED. I haven't changed the filters since I moved in 3yrs ago and who knows when the prior owners changed them. I had no idea that would be a game changer for my jacuzzi and filtration system. I say all this because Jake is an Honest guy and someone you can Trust. Not very much people like him nowadays. Thanks again Jake. read more

Called for the past 3 hours raced to try and confirm a pool part was available, no answer the entire time. Drive all the way from Menifee and pull up right at 4:59 to locked doors and associate pulling away. What's up with your phone system wouldve come earlier if we could've confirmed Part was available. read more

The best, quality service I've ever had. Jake took extra time to explain what I needed and he answered all my questions. I would give more stars if possible. read more

Sadly customer service is not high on their list of things to do. They don't answer the phone, don't reply to voicemails and are not confident in repairs. They quickly will say "I'm not sure if we can do that, it's ok if you want to call someone else to make the repair". But the biggest problem for me is them just not wanting to talk to there customers. read more

Outstanding work, excellent customer service, dependable, and honest. 2014 my pool heater went out, and being a DYI pool maintenance household I didn't have someone who could fix it. I didn't want to just call the local pool store chain. My first call for an estimate was The Pool Guy. Bob Saedi was able to swing by the same day. He looked over my equipment and found that due to the age of the heater it would be more cost effective to replace the heater versus replacing parts. After getting the okay he quickly returned with my new heater and his helper Jake Gunn who is an extremely bright young man. After they finished I was given a tutorial. Over the years when something breaks Jake has come to my rescue. It gives me great piece of mind knowing he's just a phone call away. In fact just today Jake did a repair that saved me money. Sunday while cleaning the salt cell my husband broke a PVC piece on our equipment and did a home patch job till I could get a hold of Jake. I took a picture of it and texted to him. The next business day Jake phoned me with questions to clarify the situation which he already had a solution in mind. Instead of cutting a bunch of plumbing which I didn't have a lot to work with in the first place, Jake's solution (See photo) was to cut off the cracked union and replace it with a split union. (Jake if you're reading this you are so clever!) Saved me money and it works perfectly. If you ever need anything related to pool service, equipment, or supplies I just want you to know from that first service to this day I've been a satisfied happy customer for 6 years and I honestly can't recommend Jake The Pool Guy enough. read more

The Pool Guy - Jake The Pool Guy had a solution saving me lots of money. - Pool Cleaners Near Me - Corona, California

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The pool Guys are the best. Spoke to Bob who set us up with a new filter we needed and answered all questions we had. Jake showed up the following day on time friendly and professional. Switched out our equipment with no problems. Jake also answered any questions we had. Great guys! Will use them again for our pool needs. read more

The Pool Guy - Pool Cleaners Near Me - Corona, California

We've been with this company for 5 years, when they hire new person to clean our pool, the quality of service get bad. It's like a short cut when cleaning our pool. Algae keeps coming on our pool and I have to clean it on top of the pool guy cleaning. We noticed that he's not putting enough chlorine tabs that's why we're getting algae. It's frustrating. One day the owner knocked on our door and told us that we're not paying our monthly dues. We checked and we are up to date. Since they changed their new system online it's not updating their system. He had the guts to tell us and knocked on our door and accused us of not paying and it's ultimately his system was the issue. We terminated immediately our service and don't want to deal with unprofessional owner and low quality of services they provide. read more

Love this service. Price is same as many other services out there but my guy is very attentive to my needs. I have large dogs so he can only service the pool when I'm home. Twice I have had to cancel due to work conflict and he has come the next day or later in the day so I don't miss a week. My pool always looks sparkling and I know when the grandkids want to swim the chemicals will be spot on without any concern on my part. Jake is quick to get back to me when I have questions. read more

The Pool Guys have been servicing our pool since 2017. They are always great about getting back to us and letting us know if anything is wrong with our pool. Our heater wasn't working and Jake made it a point to get it fixed immediately. He's always great about getting back to us right away and answering all of our questions. read more

Still using these guys for my pool service! Thank you, Jake!

Great service and product line. After 20 years I decided to upgrade my equipment. I did attempt to get another bid from Leslies, but they charge for writing up an estimate. I did have a complete set of pictures, and Leslies estimate was quite a bit higher than The Pool Guys. The Pool Guys setup an installation day, and within a few hours of arriving I have a new pump, filter, heater and an upgraded wireless Aqualink system. I would highly recommend this company for upgrades or service. read more

Jake the pool guy and his team are the best. I called him yesterday because I had a small leak. This morning he showed up and took care of my pool leak. Jake and his team are very professional and nice. Anyone looking for a pool guy, I would strongly recommend. They have been servicing my pool for the past two years and will continue to for many more years . read more

I used the Pool Guy to purchase and install a new Pentair MasterTemp. My current one was ~ 20 yo, covered in rust and coming apart. I was impressed with how knowledgeable they were and fast. I think it only took them about an hour to replace the heater. They really seem to know their stuff. The total price for purchase and install was competitive as well. I plan on using them for any future work as well. FYI They never asked me to provide this review or even mentioned online reviews in any communication I had with them. I was just impressed with them enough to write a review. read more

Okay here's the thing I gave them another chance and they blew it. Jake, it's really cool that you kept trying but if you keep employing people that cant demonstrate professionalism then you're going to keep having a problem. The guy that ended up showing up to do our pool had a chip on his shoulder from the very beginning. We were having problems with the timer for the pump he said he fixed it and had it set to run all night (mind you our pool is super small) and he said that is how that particular pump is designed to run. I trusted that and let him do his thing. The problem is when we would run the jacuzzi we did something that reset it (first time pool owners here) and so I asked him next time he came if he could figure out why it wasn't running after we used the jacuzzi. He was irritated and very obvious about it. My husband was home for lunch one day and went out to talk to him and the first thing he said when he came back in the house was Wow, that guy doesn't like his job huh? And I was like ok good good at least it's not just me that caught that vibe. My husband is a super nice guy that gets along with everyone so I know it was definitely true. THEN we got our Edison bill. It was over $500 in a month where it wasn't even hot yet and we weren't running the AC so it had nothing to do with that. I told him obviously it wasn't "designed" to run all night if it was going to increase our bill that much. He said he needs it run all night so that it makes it easier for him to his job and I thought you mean so you don't have to work as hard... and I responded with well you aren't going to pay my Edison bill so we're going to have to come to sort of compromise. My step-dad who was here visiting and has worked for Intel as a water treatment specialist for the past 30 years helped us with some tips to keep the water looking nice in between visits and he was able to figure out the timer to where it ran for 4 hours at night during off peak times. After that our bill was good. I never went out to talk to the guy again but I would look out the window and see him doing little things like shaking his head, writing little notes that said DON'T TOUCH THE START BUTTON, one time there was a pair of goggles in the pool (probably from the wind because I always made sure everything was out by the time he came) and he took them out and threw them. Legit. Witnessed it with my own eyes. One day I noticed that when I got up in the morning the pool was still running. I called my husband and asked if he changed the timer and he said no. I asked him to check it when he got home but he forgot for a couple days. Then the next time I went downstairs and it will still running in the morning again and I realized there are some mornings that I don't go downstairs right away and I thought so this means it could have been running all night long for who knows how long! Then I got my Edison bill. $782 dollars. And before you say it's from the AC it's not because our AC is broken right now and we are in the process of getting quotes to replace it. I called Jake, no answer. He called me back the next day and I told him that I think the guy changed our timer to run all night again and I was really pissed about that because we specifically told him not to do that and we had it set to run for four hours which was more than sufficient to keep the pool looking good enough and so sorry that you have to actually do your job and maybe here a little longer than 15 mins which is the time they usually like to spend and that's it. No apologies, was just like well we need to figure something else out and at that point I was like you know what no, I'm done for real this time. He was like Okay, no problem I'll send you a bill for the one visit this month. I haven't paid the $30 yet but I will. The way I see it they owe me money for that Edison bill. But whatever, it's better to just be done with them. We bought a vacuum, professional skimmer and chlorine tablets and everything we needed for under a $100 and my husband took care of the pool last week and looks great. So bottom line, my advice is save yourself some money and a major headache and do it yourself. read more

The Pool Guy - Pool Cleaners Near Me - Corona, California

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Best experience ever! Called made an appointment and the pool guy sent a dude out he was super professional, knowledgeable and did an amazing job cleaning pool filter, serviced our pool and balanced water with chemicals that were needed. I was shocked how great the pool looked that I'm now considering them for monthly service. Just outstanding service all around! Must try them if you need pool service. Suck I didn't get the guys name but he represented the company well and it was him that will be having them come out soon. Thanks Pool guy for the best pool service and price. read more

We recently moved to a home with a waterfall and wading pool that wasn't working. Jake came out and quickly assessed what was needed and within a week, an efficient pump and filter system was installed. The Pool Guy (Bob and Jake) were professional and explained the installation process and how to care for the waterfall. Highly recommend these guys. read more

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These guys know their stuff! Always come in a timely manner and help us with everything we need! They are also so friendly! We wouldn't use anyone else to help us with our pool! read more

Stay away from this business if you can. They sold me an Optimum Simple Cell 15 less than a year ago that has stopped working and they won't honor the warranty. Unfortunately I paid cash and can't find the receipt. They had me looking up my bank account and credit card account for proof when I realized I had paid cash. They then asked me to give them the date and they would look for the transaction. After a few days and bothering friends, we figured out the date. I called them back and gave them the date only to be told that without the receipt then can't honor the warranty. "Bad Business". They had me running around in circles for 5-6 days for nothing. The bottom line is they were trying to "not" honor the warranty all along. If they see the transaction exactly how I described it then what is the problem!! When a business wants to work with you, they will. Those are "GOOD" Businesses. I will tell everyone I know to stay away from that business.A representative at Optimum Pool Tech who is the manufacturer of the cell that is damaged states that they are somewhat flexible and list many options to make the warranty valid including a specific date which is what I provided.. The Pool Guy employee saying that a receipt was necessary to honor the warranty is "not true". Very Bad Customer Service! read more

The Pool Guy - Pool Cleaners Near Me - Corona, California

We have had them service our pool and equipment for many years. Our weekly service by, Tim, is great. Our pool is clean, and the chemicals are always perfect. This weekend our filter stopped working. I called Monday morning and Jake came out right away. Within hours, we had a new system installed and our pool was back in working order. We are so pleased with the way this company operates and highly recommend them. read more

I have had a few pool guys service my pool over the last several years. They all start out great and then the service declines. Jake has been serving my pool for about 8 months and doing a great job. My pool is very clean, and the water is always very clear. I was having problems with my lights and Jake suggested that I convert my incandescent fixtures to LED lights. The lights are very bright and I have had zero issues. Do not hesitate to use these guys for service. Most people only use Yelp to complain so you only hear the bad reports. These guys are great, I recommend them to my friends and neighbors. read more

The Pool Guy - Pool Cleaners Near Me - Corona, California

Hands down the best pool service in or around Corona....knowledgeable, professionals...fast replies....definitely recommend these guys!

Excellent service, very knowledgeable and professional with very competitive pricing. We just completed a full equipment upgrade, showed up on time and as scheduled and got the job done quickly. Prices remained the same from the original quote and they communicated every step of the way, even after the install to make sure all was performing as intended. Jake took the time to set me all up with my warranties and rebates which I greatly appreciated. I will most definitely use them again in the future. read more

After speaking with Jake , he recommended a 3 hp pentair pump my old pentair was a 2 hp , Jake being a pentair installer I get a 3 year warranty versus 60 day amazon warranty it's a no brainer, I'm a 30 year plumber and his installation was super clean and he informed us on several features of this pump , I would highly recommended THE POOL GUY read more

We've used The Pool Guy for many years. If I need special service, someone is here right away. The young man that cleans my pool is very nice and always does a great job. Jake and the lady in the office are also very pleasant to deal with. I will always use this service. read more

I've been looking for an honest pool guy for the longest time. I've called several in Corona and they didn't care much. They either never called me back or gave me a bad quote. The Pool Guy however changed all that. They do great work. I used them last year to change my filter system. All I remember is how awesome they did the work. I looked them up again and decided to use them. They changed out my pool pump and did a great job just like last time. The price was unbeatable and the service was just as good. I wish these guys the best of luck in this business! read more

Hey guys and gals. Listen up if you need a professional pool tech call Jake with the pool guy. He is legit. I've been using "the pool guy" company for 10 years now obviously I don't need a tech every day. But when problems arise they are always there to help me. Again he's a real pro and super knowledgeable when it comes to pools I give them 5 stars and I rarely give 5 stars. Have a nice day read more

Jake has been a dream to work with. Very reliable and honest and the work he's done for us has been the best. Would absolutely recommend The Pool Guy for all your pool needs. I will defiantly continue to use their service. read more

We have used The Pool Guy for over 4 years now and have experienced exceptional service. The owner, Bob, has built his reputation with us by always being honest and by making himself available whenever we need him. At our request, we have had The Pool Guy do various things such as maintain the monthly service of our pool, replace our pool lights, fix our pool heater, and install a pool pump. And to comment on fixing our pool heater, we thought our pool heater was broken. Bob looked at it and let us know that it wasn't broken and quickly fixed it at no charge. Anyone could have told me it was broken, but Bob was honest. This honesty, as well as great service at a great price, is the reason we have remained loyal customers to The Pool Guy. We recommend The Pool Guy to anyone needing pool service. read more

Very disappointed!! Hired The Pool Guy service and Jake was so nice......until there was a problem. Our SECOND service I came home to water pouring off our roof (we have a solar heating system that we turned the valves off to for over a year due to being broken), went to turn off the filter and noticed one of the valve handles that shuts off the water supply to the solar was broken. It was obvious, plus I know my equipment, that it was a fresh break. I called Jake and left him a message immediately and explained that I think the technician may have stepped on the valve and it broke, leaving it a bit open, allowing water to flow to the solar on the roof. He said he would talk to the tech and the owner Bob. I told him to speak with my husband thereafter. He called my husband and said "Apparently, your wife has accused my tech of breaking something". Then proceeded to say he talked to his technician who told him he didn't break anything.....then said that he spoke with the owner Bob, and they agreed that their tech didn't do it. Did not offer to come take a look, or even consider that there was any wrongdoing on their part. Was rude and matter of fact that his tech didn't do anything...again, without even offering to look at the issue at hand. Incredibly poor customer service. Disappointed in all aspects. read more

The worst pool service ever! They serviced the pool where I live for over a year because we were renting at the time, we were stuck with them because the owner paid for their services but during that time, they would NOT take the time to clean the correct way. The filters were never maintained on time overflowing the pool with leaves. Several times they would walk out and leave the valves open or the hoses out of the pool without informing us. I got used to walking out after they left just to make sure the valves were not open. They also changed pool guys so often and each time the new one would leave something messed up, either the chlorine tables were directly in the pool, the valves open! Terrible. I could do a better job for less $$. When the house was sold to us we decided to get rid of them and leave it alone but unfortunately the week before we fired them the pool guy BROKE our vacuum and just walked out without telling anyone. My husband noticed the hose and vacuum just sitting out of the pool and when we walked over it was completely broken! Bob the owner just glued it back on and of course it fell apart again with the water. He would not work with us and pretty much told us the vacuum was old and that was our problem. I will never recommend their services to anyone. TERRIBLE. read more

Jake is a LIAR and a THIEF!!! He charged me $100 for pool chemicals that were never put in my pool and charged me $250 to replace my filters that never gave me problems before, all to quit before ever servicing my pool!! So I'm out $350 and my pool looks like a swamp!! read more

Best pool service ever. They come every week and I mean every week never once have they not come. My pump went out last winter and I had them install a new energy efficient pump and new heater since mine was bad and they re-plumbed all the lines so everything would work better and did an amazing job. I couldn't be happier. I have had a pool my whole life and was taught and raised by my dad to clean it. Never thought I would have a pool service but when you work so much it's hard to keep it looking good but they do it for you and you never have to worry about anything. He will let u know when you need anything for the pool done. Couldn't be happier. Jake and Bob are stand up guys and very helpful and knowledgeable. Thanks guys read more

Had a terrible experience with this company. We hired this company 6 months ago and while our Jake our pool cleaner was very attentive and responsive the owner of the company was very shady. He tried to charge us for an "extra" service without our approval and after speaking to them about that and the fact I would have random strangers enter our backyard to clean our pool without notice whenever our regular guy couldn't make it. I spoke to them simply stating I needed to be notified when strangers I don't know are coming into my backyard and that I needed to be notified of anything that needed to be done so that I could ensure what they are charging me was actually done they quit. Hire them at your own risk! I know I learned my lesson read more

Would definitely recommend The Pool Guy for all your pool needs! They took care of our pool chemicals for several years and never had a problem. Pool was always looking clean and clear. read more

Recently moved to Corona and before we closed escrow i was already in search of pool service. Jake had been servicing the pool with our previous owners. Jake conducted the pool inspection while in escrow and was very knowledgeable about the equipment. When we first moved in I wanted to try a different company just because i've never owned a pool ad the other company offered a bit different service.. waste of time. I went back to Jake because he knows our pool and the equipment and has always taken the time to explain things to me to maintain our pool. Our equipment is pretty old and the heater wasn't working and the light was out. We still have a warranty for the first year in the house and Jake encouraged me to work with the warranty company first so I wouldn't have to pay out of pocket. I saved a ton of money having the warranty take care of the heater, unfortunately the light wasn't covered. This morning I left Jake a message saying we needed the light fixed and needed it ASAP because we are having a party. It's only 11am and he's literally in our pool replacing the light as I type. So far my experience with Jake has been great. I appreciate the time he takes to explain and educate me on keeping my pool clean. When we begin upgrades I will definitely be working with him to get all our pool services done. read more

Discovered that our pool wasn't being cleaned or chemicals balanced after watching our surveillance. Our pool turned green.

They were good until we notice that no one came to clean the pool one week, the technician said that they came but no one was home, unfortunately that was a lie since I work from home, left the side gate unlock . After calling the owner he was very rude and disrespectful.. Bad customer service rather go with another company that doesn't lie about their services. read more

Our pool has been serviced for years by them and they are amazing. They have very friendly staff and keep our pool looking great. We are super pleased with this company and would recommend them to anyone! read more

I have been using the pool guy for a couple months now on and off. I originally needed them for some equipment repairs and a one time chemical and cleaning service. Jake came out right away and got the job done and did it well. He explained everything that needed to be done in full detail. My equipment is about 18 years old so it needs some help, and Jake did a great job getting it running properly again. If I ever had an issue with it he would come out right away and look at it. I just had him and Bob install a brand new heater (ours stopped working about 5 years ago) and he gave me a good quote on a new one with the installation and even after that something was wrong with the gas line, they came back the next day and blew the line out for me with no extra charge! And to go a step further, I didn't need a pool maintenance service because I do it myself, but Jake went ahead and told me some great tips that I didn't know about, which I thought was awesome if him doing! He was never pushy to get me to use them monthly! These guys are great, end of story. read more