We sprung a leak after 10 years! We checked with Spas of Oregon about a repair since that's where…read morewe bought our spa. On repair day, Russell ( the amazing repairman) called to see if he could come by early. That almost never happens! He fixed the problem, made friends with our dog and the charge was reasonable. No complaints at all.

Bought my spa from Spas of Oregon three years ago and have enjoyed it since! I stopped by this week…read morebecause I needed a replacement part and to get some help with my spa lights. The owner was amazing - very friendly. I left with spare parts that I needed and booked the service on my hot tub to replace the lights. I'd recommend Spas of Oregon to anyone looking for spa needs! Plus....the shop dog is so nice!

I will start out this review, stating that Scott is a nice guy. I am giving him two stars; one…read morebecause he is nice and the second because he seems knowledgeable. We had him come out for a diagnostic on September 15th, that ran us about $220. Scott charges by the hour and our diagnostic ran a little over an hour. He diagnosed the problem (leaky pipe) and told us that he would send a link for us to pay for the part. After some time of not hearing from him, we contacted him, he sent the link, and told us it would be 1-2 weeks for the part to come in. After a week or so, we called/messaged him to check on our part. It was a week of phone tag and waiting for a response. He told us that he had our part and gave us the "go ahead" to drain the tub. He then texted back a couple hours later, after we had drained our tub, stating that he thought that we were someone else and was still waiting on our part. He responded back October 8th stating he had the part and scheduled us for October 16. He cancelled last minute, stating he had another job that ran over and scheduled us again for November 6th. He showed up late, at dark, took time to set up lights (keep in mind that he charges by the hour) and removed foam from around the area he needed to work. After an 1 hour, he stated that he couldn't finish the job because he needed help to get to where he needed to be. He scheduled us again November 8th. He showed up again with help, after dark and told us he forgot the part and would have to reschedule with us on November 10th. He didn't show up on the 10th because he had another job that ran over. He then texted, stating that he wanted to "prioritize" us and give us our own day and time needed to finish repair, which he estimated would take two hours. He scheduled us for November 18th at 12pm. He showed up at 2:15pm with a new employee who refused to help him lift the tub, the whole reason he rescheduled with us. He forgot a part and left at 2:45pm but returned to finish the repair at 3:15pm. He spend maybe 30 minutes working on the tub, fired his employee on the spot because the guy stood there, refusing to work, left to take the guy home at 4pm and returned at 5:45pm. When he returned it was dark (repairs take longer in the dark) and he completed the repair at 7:45pm. The amount of time he collectively spent actually working on the tub was 3 hours and 30 minutes (11/6 for 1 hour and 11/18 for 2.5 hours). We know this because we have a camera pointing in the direction of the tub that time stamped when he came and went and we were home during both appointments. Before he left, we asked him how much time he would be billing us for. He stated, "I'm only going to charge you for three hours (this was including an hour from when he came out to remove foam), even though it was a lot longer because I know it's taken a while to complete the repair." Yes, his equipment was at my house for about 6 hours on the 18th but the actual time he worked on the tub was 3 hours and 30 minutes. It's not my responsibility to pay for errands to pick up forgotten parts or driving your ex employee home. He charged us for 3.5 hours of work, which we paid. There was no discount for inconvenience, which is fine but don't tell me one thing to just turn around and do something different. The tub was finally repaired after two months. We were instructed to wait 72 hours before filling the tub to allow for the silicone to dry. We got it filled and went to plug it in but the cord kept tripping. When we started this repair it was hot and sunny. After we were instructed to empty the tub, it sat empty and unplugged for about 6 weeks. The weather changed and it started to rain. We attempted to keep the cord end away from rain water but unfortunately moisture made it into the cord because we couldn't keep it plugged in, due to the tub being empty. We ended up having to replace the hot tub GFC cord. No, we did not hire Scott to do this. This repair shouldn't have taken two months to fix. He shouldn't have shown up after dark to attempt the repair on multiple occasions, which absolutely added more time. He should have prioritized us from the beginning. He fixed one problem, just to add a damaged cord that we had to then turn around and have repaired for an additional cost. Very frustrating. He is a very nice guy but not reliable. I would not recommend.

Shit sandwich... positive, negative, positive…read more Scott is a good man... Ernest and likable Some people don't know how to run a business... in this case you don't get price quotes before the work so the bill is huge before you realize what you are paying for... deadlines get missed... goofy mistake happen... then it's a weird reconciliation between what happened and if it was fair... and how much do you want to fight over a couple hundred bucks And I would use Scott again. Why? Because I think if I did a better job being clear about what I need from Scott... he is basically good at what he does... and there aren't a ton of options. Look... this guys got some bad reviews... I could have done that but in truth half of what didn't go well was me... so maybe some of those bad reviews aren't fair. My advice... give him a chance but really... really manage the work

Western Hot Tubs and Supply is great! Family owned and operated business and they absolutely go the…read moreextra mile! They have a great selection in their store and also have supplies for all your barbecue needs!

Very knowledgeable, friendly and personable family owned business. I definitely recommend them!…read more Andrew knows his way around a hot tub, not only did he fix our hot tub, he took the time to explain, and show us exactly why it wasn't working properly. Top-notch service! Honorable mention: the delivery team is amazing! Very friendly and easy to work with.

They were honest and told us that our tub/shower combo was still in good shape and to hire plumber…read moreto fix our leaking pipes. Really appreciate their honesty after two appraisers told us that the tub was cracked and leaking.

Ryan did a job quoted at a thousand dollars plus for a quarter of that. Honest and extremely…read morecompetent! Call them with confidence. - S. Smith

Our septic inspector indicated our sewer line needed to be repaired. Andrew scoped the line and…read moregave us a proposal very quickly. I scheduled the work for their earliest opportunity and they did exactly what they said they would do. Problem solved and everything is working great. He gave me some text updates during the process since I was at work. We also spoke on the phone for clarification on a couple of items. We are very happy with their service. They also have a great system for sending meeting reminders and you can pay the bill online.

South Clackamas Plumbing sent a very competent young man, Cody. He found the problem, explained how…read morethe main needed to be fixed, and completed the job in under 2 hours. Cody also noted another problem under the house, which was very helpful. Cody was friendly knowledgeable and did a great job. We will be calling South Clackamas Plumbing again and requesting Cody. Sorry if these is a repeat, but my first review didn't seem to get posted.

I came to work to discover a massive leak in the kitchen and assumed we would be forced to close…read moreand with all of the COVID closures this was going to really hurt. However, I called OPP and they had the repairs completed before dinner shift! They were fast, professional, clean, and personable. I will never use another plumbing outfit.

Would not recommend this company. I have now had two bad experiences with them. Not sure why I gave…read morethem a second chance. This time The lady I spoke with said they were not interested in my project. They came highly recommended. I'm not impressed.

My 3-star rating is related to the work that was actually done to unstop my kitchen sink. I had…read morehired Molalla Plumbing 3 years ago to perform the same work and the guy that came out was amazing. He not only cleared the drain but he cleaned up after himself and left my home in perfect condition. So this time, when the drain once again quit draining, I called Molalla Plumbing. They were able to come out the next afternoon and a different guy than last time came out to do the un-stopping of the drain. The problems started when the snake he was using made a turn and instead of continuing down the main drain line from the kitchen, went up the drain line into the bathroom where it knocked off the bathroom sink drain pipe and spewed nasty stinky almost-black "stuff" in the area under the sink (by the way, it's never a good thing when you hear the person doing the work say "uh oh"). I had been sitting in the living room and I heard him ask if I had any towels that he could use and of course I pulled out a couple of towels for him to sop up the mess on the floor (he had also turned on the water at the sink faucet before he realized that the drain line had come apart so there was also fresh water pouring into the space under the sink.) He had removed the items under the sink (fabric softener, clothes soap, cleanser, etc.) to put the pipe back together and then he put all the things back under the sink and closed the cabinet doors. I paid the bill (which turned out to have a bigger surcharge for using my debit card than he told me it would be) and as the guy was leaving, I asked him if there was anything I needed to do about the bathroom and he said "no." After he left, I decided to check under the sink and found that nothing had been cleaned and that the mat under the items was soaked with the wet stinky gross mess. He had just put everything back without cleaning anything. It took me more than a half hour to pull the items out and clean them off (some things had to be hosed off outside because they were so covered in that stinky stuff I couldn't get them clean any other way). The mat had to be thrown away; it was not recoverable. Wished I'd taken pics but all I could think of was to get it cleaned up before it all dried! So, 2 stars ("could've been better") for a kitchen sink that actually drains now but docked 3 stars for the mess that was left and the bill being more than I was told it would be. Next time I'll be calling someone else.

I had a leaking hot water heater. I called Molalla Plumbing and talked with Trevor. He gave me an…read moreestimate over the phone that was very reasonable. He came over later that day and installed a new hot water heater. Took him about 2 hours and the final price was less than he quoted.

Josh was easy to contact, clearly communicated time frame for his visit & arrived on time. He…read morelistened to us explain our plumbing issues, developed a plan, gave us options & completed the job with skill. He was courteous, friendly & kept anything messy to a minimum. He picked up after himself. He made sure everything worked before he left & was accurate with his estimate. I recommend you contact Covert Plumbing for your plumbing project.

From the owner: I founded Covert Plumbing in 2022, our goal is to provide the highest quality of workmanship,…read more fairest pricing, and value our intergrity over everything else. We hold a valid OR CCB license #238709 , OR plumbing business license # PB2565, Oregon Journeyman plumber license 11257JP, and hold all insurance policies and surety bonds required by the state of Oregon Our specialty is residential plumbing, service/ repair work, whole bathroom and kitchen remodels, partial and whole home waste and potable water re pipes, and plumbing repairs or fixture replacements you need in your home or on your property, we can take care of for you. Josh Covert, Owner / operator of Covert Plumbing llc

Scammers got h2o tested here they said high metal count. Sold me 3 bottle at 28.00 each and told me…read moreI needed to buy a new filter. They would sell and install for 1500.00 and before that they wanted to rent a filter to me at 125 a day. I spent 200 for the metal problem. Same day I took my water to Leslie pools and they tested it and my metal was fine just an algae problem. I bought 30.0 worth of stuff from Leslie pools and three days later we are swimming. I don't trust northwest pools at all and the female that works there is very crabbie

I made an appointment, which he forgot about, and then he ignored all of my subsequent attempts to…read morereschedule. Very unprofessional. Don't waste your time.