Chris was professional and thorough in his estimate and offering insight to the project throughout the intial meeting. Steve and Elias were very efficient, friendly and respectful of myself and my property. Integrity, craftsman, ethical, great experience and now have that peace of mind back again. Thank you again Chris, Steve and Elias and to entire family at Brass Monkey! read more

My experience with Brass Monkey was absolutely delightful- which I don't think I expected with a plumbing issue. Aliyah in the office was extremely helpful and clear when scheduling the crew to come out and look at my main plumbing line issue. Nathaniel and Fredy diagnosed the problem and gave me a couple options to deal with it in my budget. They were quick to schedule the repair and Alex, Fredy and Elias all made sure I understood what was happening and they completed the work in half a day. They were quick, clean and solved my problem and were very kind the entire time. I would definitely use Brass Monkey again and highly recommend them. read more

Brass Monkey Plumbing - Plumbing Near Me

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Two great reviews for them, worked with the owner of the company and what a pleasure to see that he and his staff are committed to doing the job right and fix the problem with out a bunch of excuses and hassles. Second of all when you call you get a wonderful young lady on the phone that is a pleasure to talk to and she is so sincere in listing to your problems and getting them resolved. They get my vote for great customer service and results. read more

Second project with Nathaniel and Brass Monkey Plumbing. This was adding a utility sink in the garage. Involved tapping hot and cold water lines as well as running the drain pipe about 30-35' through the crawl space to the main house drain pipe. They took extra care to not damage new crawl space duct work and secure the sink to the wall for better stability. Exactly what I wanted - don't have to use the bath tub to clean up after painting! Project took about 4 hours plus another 30 minutes to come back after it passed inspection. Fair priced as always. read more

Brass Monkey Plumbing - Plumbing Near Me

Nathaniel and helper did an outstanding job. We had a severe split in our cast iron drainpipe in the house wall and he showed up on time to get the job done. We are very pleased with the pipe replacement--no more leaks. We recommend Brass Monkey for your plumbing needs! read more

Just had them install and replace our toilet. Tristan and Elias were amazing as always. In time. Professional and dint take short cuts. Alyah called to make sure the time set up was ok and they did a great job. Reasonably priced and great workmanship. read more

I want to thank all of you at Brass Monkey for making our project turn out so well. Everyone was so wonderful to work with. They worked hard and were very professional & efficient. We had a problem with damaged shower panels, and they took care of it in a timely manner. We love the new shower. We will be using Brass Monkey in the future for a couple of other projects that we intend to do and (heaven forbid) if we have any plumbing problems, they will be our go to company. And will recommend them to friends and family. Thanks to everyone for a job well done. Aalyiah you were really great to work with. A special thank you to you. read more

Brass Monkey Plumbing - Now that the door was installed I want to say the shower is fantastic. Thanks for a job well done. - Plumbing Near Me

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Drain clogged at 3:00 pm. Dishwasher, sink, disposal all out of commission; basically no kitchen. Elias had it cleared up by 5:30 pm. Reasonable rates, absolute concern for the quality of their work, and no worries about my trying to fix it first. I now have their number permanently, for the next time I need plumbing help of any sort. read more

Great service! Our kitchen drain was totally blocked. I called and left a message for help & received a call back shortly thereafter, much to my surprise. I'm not used to contractors calling me back right away. We discussed the problem & I was asked to hold for a moment, then was told a technician was on the way! The technician, Echeverria, arrived, assessed the situation, and explained the charges & work scope. Success! Elias was very professional, very friendly and very efficient! I highly recommend this company. A local family owned company! read more

What a great experience working with Brass Monkey Plumbing for our whole house plumbing replace (cPVC pipes replaced with Pex) and new water heater. From our first interaction to daily updates to final walk through...Elias, Freddy, Alex and Nathaniel were all incredibly professional, communicated regularly and effectively, did what they said when they said. It was clear through all steps that they were totally focused on excellent work/service and our satisfaction. Brass Monkey is at the top of my list for any further plumbing needs. Call them! read more

The main sewer line to my house needed to be replaced. After 3 bids, I chose Brass Monkey. They promptly answered my calls, listened to my concerns about the landscaping and were always very friendly. Even though my tree was in the area needing excavation, they worked around the tree in order to save it. Nathaniel, Edgar and Fredy understood how much the tree meant to me. After the main line was replaced, I was pleasantly surprised to find that they mulched and put in grass seed over the area that was excavated. I highly recommend Nathaniel, Edgar and Fredy from Brass Monkey for all your plumbing needs. read more

We've used Brass Monkey twice now. Their technicians are very personable and honest, the pricing fair. I've had no issues with their work, they've fixed two leaky tubs for us. I'd say the company aspect that stands out most is their communication. They've got a fabulous and super-friendly scheduler, and they are diligent and efficient about updating you on times. Recommend! read more

These guys are great. Their pricing was reasonable, they were very knowledgeable, they were professional and the delivered. I had them move a drain pipe, as well provide a new location for a free standing tub replacement. read more

We had a 19 year old water heater that needed replacing. We've had a great experience with Brass Monkey the 2 prior times we've used them (shower and kitchen sink work). They were able to come out within a couple of days (it wasn't an emergency fix so this was fine.) The tech did a great job explaining options for the water heater and didn't push when I explained what our budget would allow for at this time. He did great work, cleaned up well and walked me through the functionality of the new tank, something I knew very little about. We spent just over $2k for a basic model and work/haul-away combined that came with their own 3 year warranty and the manufacturers longer one as well. We were very pleased with the experience yet again and while I hope we won't need to contact them soon, they'll definitely be our go-to for future plumbing work. read more

Got lots of estimates to move gas water heater from laundry room to the attached garage. Settled on Brass Monkey because Nathaniel was very easy to talk to, and he was willing to work with me as I had some special requests about the install. Setting up appointment and scheduling the work was easy. Install day arrived, Nathaniel and helper (sorry forgot his name?) were very congenial and helpful. I called some audibles by asking for some other things too (outside scope of original requested work) and he was happy to help me out. Everything went as planned w/o any hitches. Gotta say, best experience I've had w/hiring a plumber! read more

Nathaniel went above and beyond with me on the phone in my emergency situation, he saved me a lot of money and the honesty is something that is hard to find in a lot of businesses these days. Thank you Brass Monkey read more

This is a review of frustration. Brass Monkey has been recommended by several people and seems to have fairly good reviews. I have now left 3 different messages, both voicemail and with staff, wanting to speak with someone about installing a soft water system. 3 times I was told I would get a call back. 3 times, nothing. I considered a zero star rating but ended up just deciding that I wanted them, and others to know of my experience. read more

Super responsive. I was surprised at how quickly they responded and how quickly someone could come out. There was no up selling which was very much appreciated. I'd call them in a minute should a need arise again. Very friendly and polite too! read more

Water heater problems. Fast, friendly, on time, reliable and professional. Thank you!!!

Nathaniel, Alex, and Aaliyah we're fantastic to work with. We had an immediate need for plumbing help when our PRV(Regulator) starting knocking which caused high pressure and hammering all through our home. I reached out via their website and within the same day (Sunday) Nathaniel called me. He actually tried to help by troubleshooting with me to save myself money and fix the problem. Long story short I couldn't. 4 days later Alex came and diagnosed the problem then replaced our PRV and ensured no other issues were present with our plumbing. 6 other plumbing companies in the area could not come with 3 weeks and Brass Monkey fit us in urgently. Thank you for your integrity and professionalism. Everything was seemless and their pricing was near 300$ less than what other companies quoted us. True family business as they are siblings running their own company. read more

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They were fantastic. Nathanial was in the area today and actually came right away after a conversation. Danielle coordinated all and emailed estimates right away. Bravo. Great explanation along the way and replaced my water heater quite proficiently. He wore a mask, took off his shoes inside and really respectful. I'd use them again in a heartbeat. Thanks for the help today. read more

We hired BM for a bathroom remodel in our home. We would not recommend them or contract them again. We saw a low level of professional problem solving and capability. They lowered in and installed our extremely heavy bath without first checking the floor was level. Now we have a 3/4 inch tilt in our bath. They were rude in correspondence to solve this and tried to push the blame to us. Not anything I would ever want to experience again. read more

Nathaniel replied promptly to my online inquiry about replacing a circulation pump. He talked me through the options and scheduled me within 10 days of our call, then emailed an estimate in advance, including a photo and price for the pump. He was personable, punctual, and worked efficiently. I will definitely contact him for future plumbing services! read more

The entire operation of Brass Monkey Plumbing blew my expectations out of the water. From prompt and concise communication from their scheduler/planner (Daniel), to the quality of work by Nathaniel (plumber) and his apprentice (Geovanni). I hired Brass Monkey to install a main water shutoff valve in the garage with a pressure regulator. The price was fair, the work quality was excellent, and the project was completed on time. Plus Nathaniel took the time to walk me through a DIY plumbing project I was in the process of completing, including show me the parts and compounds I would need to use. I will definitely use Brass Monkey Plumbing in the future. read more

In assessing options for repairs prior to selling our house, Nathaniel was professional and thorough and clearly communicated the available methods of repair for a 1980s-era build. His pricing was transparent and reasonable. We will be hiring him for the bathroom additions in our new home and would recommend him to anyone. read more