I should note my 1st experience with this outfit was excellent and perhaps there's been a personal shift as it used to be father and son. I called for some plumbing repairs recently and was told they would get back to me in 1.5 weeks and because I liked the last experience I had I was willing to wait. A month rolled by and I called back to see when they would get back to me and never heard from them , typical Bend contractor with to much work but let me give them and others a tip, if you are overburdened with to much work just don't pick up the phone or make commitments you don't intend on keeping because one day, think 2008 you may not have any work and may be knocking on doors begging for some. This outfit obviously has zero organizational skills so don't bother calling them read more