If this is for the repipe specialists that service Vancouver WA. For i spent tens of thousands of dollars getting my pipes redone two years ago with the promise of a lifetime warranty. Today I have a leak coming out of my wall. An urgent situations requiring help and maybe empathy? I was provided neither. What I got was an immediate defense of why this will not be covered under a lifetime warranty. The customer service person was continually exasperated by my basic questions and offered offered no help other than taking down my credit card. Give your money to a company that values service and respect of customers read more

Alvin came with understated confidence of someone with much experience with re-piping jobs. He was very punctual, professional and knowledgeable. He walked us through what would be done, how it would be done and the reasons behind their method. His time estimates for job start date and completion were spot on. He communicated very well, was forthright, and dependable. Could this job be found for less money? Maybe. But it's hard to beat someone who specializes in repiping a house. We found the overall package and guarantee desirable. If ever there is a problem with the job, one phone call to this company with a good Better Business Bureau rating will resolve it. Their strong relationship with the pex pipe manufacturer just another plus. And the new bath and shower fixtures that had to be installed were very satisfactory. No buyers remorse here- I would not hesitate to use them again. What about the crew that came to do the actual job? There were a number of aspects of Jason and his crew worth noting. They showed up on time with a crew of five: Jason, Tim, Mike, Kira and Caleb. That assured me they would complete the job in a timely manner which they did-- finishing in one day by 3:00pm. It also assured that no one person one the crew would be overly taxed, which typically can translate to better quality of workmanship and greater capacity to give attention to detail. It was clear when I met them, as with Alvin, they had a quiet confidence about them- they do repipes day in and day out. They knew exactly what they were doing- it was obvious they were not going to be surprised by anything. They got to work, moving systematically through each phase the job, each team member off to care for their assigned task. It seemed best to use a company that specializes in re-piping jobs and this job went off without a hitch. I am very satisfied with the result. read more

We had a leak in a supply line in the crawlspace that caused quite a bit of damage. We didn't want to risk having that happen again, so we decided to replace our C-PVC piping (25 years old and prone to failing) with PEX. A couple of our neighbors had used Repipe Specialists, so we contacted them. The salesman, Kevin, was courteous and knowledgeable. The job was scheduled for 2 weeks after we signed. We have a 2-story house with 2 1/2 baths, laundry with sink, and kitchen plus refrigerator hookup. Our subcontracted plumber was True Blue. They arrived on time, just before 7 am with a crew of 6. They were all friendly and seemed very knowledgeable as they walked through the house and developed a plan (every house is different). They laid down tarps to protect all walk areas. We left for the day and Jer called us about 2:30 to let us know they were almost done. When we arrived home, Jer did a walk through to show us the work and left his card. The crew cleaned up all areas. We were pleased it was done so quickly, although do be prepared for quite a few holes in your walls. We did have one issue and that's the reason I'm giving them a 4 and not a 5. About 10 pm my husband noticed water dripping from the ceiling where they had made a hole to install some of the PEX. We quickly figured out that the connection to the upstairs bathtub was leaking. We think it had just started, maybe when we turned on faucets in the bathroom, or maybe it just took several hours to fail. In any case, we turned off the water. Then left a voice mail and sent a text to Jer. We talked to Jer at 7 next morning and one of the crew arrived about 10 am and was able to quickly fix the connection. The inspector arrived later that day and the work passed inspection. It's now a week later and we have not had any other issues. read more

In the course of having a bathroom remodeled, the contractor called our attention to the condition of the galvanized pipes. Specifically, the insides. They were corroded beyond belief. Since the house is 49 years old and with no plans to move, it seemed logical that we consider repiping the entire house. I didn't know who to call but had heard this company's ads, and it seemed like a good place to start. I made a call and spoke to a rep that was pleasant and informative. We agreed to have another rep come out for a visit. That took a few days, maybe a week. Kevin, the sales manager, came out. He was prompt, courteous, personable, and on time. He also adequately addressed my many direct questions and concerns. Keep in mind that Repipe Specialists is a broker. They find the customer and sell the job (contract), to a plumbing house who does the actual work. Two important questions I had were why I wouldn't be better off going directly to a plumber, and could I choose who would do the work. AlthoughI still don't fully understand why, everyone I asked - including my remodeling contractor and the plumber that did the work - told me that going direct would in fact cost me more. That said, I took it at face value and did not consult directly with a plumber. Make of that what you will. All I can figure is Repipe Specialists have an agreement with specific plumbers that ends up costing the customer less. Don't get me wrong - it's still an expensive proposition. As to choosing the plumber...Repipe Specialists contract with only a few plumbing houses. When I asked Kevin if I could choose, he said yes, and provided me with about six or seven options. I made my choice based on previous experience and after some additional discussion, he told me that to get the best job possible, he recommended Black Cat Plumbing. After a quick Yelp! and Angie's List search, I agreed. However, as I always do, I told Kevin I would need to shop the job around. Being a salesman, Kevin offered me a $500 discount if I signed that night. I had to think hard about it but decided to go ahead, despite my best judgement. Kevin did stipulate that to get the $500 discount, I would need to promise to put up a Yelp! review. I told him I'd be happy to do so, but that I wouldn't lie, good or bad. And I'm not. As I recall, my exact words were, "Ok, I'm going to take a chance on you and hope I'm not making an expensive mistake". As it turned out, it was not a mistake. I got a scheduling call from Black Cat about a week later, and It was about a month before they could do it - but that's another review, as is the drywall contractor, PacWest Drywall. I would advise the following for anybody considering a repipe: It's expensive It's invasive Walls WILL need to be opened up If you're ok with all of that, I can recommend Repipe Specialists to get the proverbial ball rolling. I have no regrets and would do it again. So there you go, Kevin. An honest Yelp review for a job well done! Thank you. read more

We needed some work done after a leak in our lousy quality 20 year old PVC pipes took us out of our house for over two months. I didn't want to deal with this issue ever again so I called Repipe Specialists after hearing a radio ad. Like any major project I wouldn't call it "cheap", but these guys came in lower than I expected. The service was top notch from the salesman, the crew who did the plumbing to the drywall repairs. We immediately noticed better water pressure after we got back in our home. I went in after and replaced all my appliance water lines (fridge, washer, dishwasher) to prevent further water damage issues. I had no issues with this company and would highly recommend them if you are in need of this kind of service. read more

We were having our kitchen remolded so we decided to get our copper pipes replaced with pex, The estimator arrived right on time, was very friendly and explained how the re-pipe would happen, we decided to have repipe specialist patch the holes since I have no experience with drywall, the estimator said he thought there would be about 25 holes to patch so he gave me a quote for that number, when they were done there ended up being 12 holes to patch and not 25 so I feel the estimate was way too high, other than that they did a great job replacing the pipes the crew was very friendly and they were very efficient, I would highly recommend them for repiping. read more

Re-piping my house was not something I wanted to do. It was a job of necessity. We have a house built in the 2000s with CPVC pipe. I've had a number of plumbers out to the house since we bought it 5 years ago.. every single one describes this piping as a 'ticking time bomb'. and our time was up. twice in 1 year we sprung a leak- and so we went forward with our re-pipe job. So from the get go , when we sprung our first leak Repipe was great .. offered some fantastic advice that helped us get our insurance claim filed and paid when our insurance company was advising us to not file. second leak a year later and they honored the quote they gave us a year prior, and also took off a fair amount to compensate for the work that was done during our first event. They were quick , efficient and surgical .. we were prepared to repaint the entire interior of our house.. fearing the worst. In the end. We have some touch up work to do behind 2 toilets. The rest can wait.. behind the fridge, in our bedroom closets.. who cares. Couldn't be more pleased right now. read more

Very nice people. They came on time did a great job. We are very Happy with the results. We would highly recommend this company and its employees! read more

The salesperson for Repipe Specialists was on time for our appointment to the minute. He took his time and explained everything that would need to be done to bring the house up to code. He tested the water pressure and found that it was way over what it should be. I was lucky my pipes hadn't already burst! He gave me discounts associated with the Home and Garden Show, and discounted his bid further to be more competitive with the plumber who, in the course of doing a job for me, alerted me that my pipes were substandard. (We did the research and found he was right. Insurance wouldn't cover a leak or break from these--now--substandard pipes.) The job was contracted out to Davis Plumbing, which I didn't realize was going to happen, but a friend had used Davis Plumbing and really liked them. They showed up with a team of 4 at 8:00 am sharp and did the job in one day. (Because I'd had a washing machine hose accident, much of the ceiling had already been opened to dry out the subfloor.) They had to put a new plate on the shower in order to make a hole big enough to do their work. They didn't have a plate with the brushed nickel finish I had, so they switched out the shower fixtures including the shower head at no extra cost! They also moved the washing machine valves up where we could now reach them and replaced the box where the refrigerator hose attaches. There was some reluctance to reattach the washing machine and they refused to do the dryer (a condenser dryer, so it's different.) They also refused to take the garbage because the dump no longer accepts piping. However, on a return visit to fix various problems, one of the crew took the bag. They also switched out the refrigerator piping from plastic to metal. to lessen the possibility of future leaks. And replaced an outdoor faucet head which had a problem. (They replaced all the outdoor faucets as well.) I had a drip coming from the bathtub cold water faucet, which they determined was unrelated to the repiping (it would have leaked constantly if it was from the repipe), which they fixed for a modest charge. They work long hours to complete their jobs Monday - Thursday to leave Friday for any unforeseen problems. All in all, I was very satisfied with their work. They were very responsive to my questions and came back to tweak their work right away. read more

After our main water line broke, I called for three estimates, as I do with any work in my home. Re-Pipe Specialists came out for an estimate on time, with samples of PEX piping, and information for me to read through. The representative they sent out was incredibly knowledgeable, polite, friendly, I can't say enough good about him. Of course I'm not knowledgeable about pipes; he made sure to explain things but I didn't feel dumb about it. I actually learned a lot. The price he quoted me was completely affordable. Fast forward to yesterday, when the crew showed up to get to work. There were a number of guys who patiently waited as I cornered all five cats to get them into one room for safety. They laid down sheets all over the house so the floors would stay clean and did a walk through inspection and explained everything in great detail. The personalities of these guys were awesome. They're from ProDrain, the company subcontracted by Re-Pipe Specialists. I felt comfortable with them being in my home while I was at work all day. They were confident, friendly, and just the nicest guys. I came home from work and there were no work trucks outside of my home. I walked inside, and my home was silent. No more water leak sounds, no more dripping faucets. I double checked everything - above and beyond work. I think they actually left our garage bathroom cleaner than it was when they got here? Our tap water is drinkable straight from the tap. Our water pressure is amazing. The bathroom shower is amazing!!! There was zero, zero mess left behind. And the pipes are professionally put in place - the job passed inspection today. They literally re-piped our entire home in a work day. They even watered my daphne plants before they left. Come on!!!! It does not get better than this. The great, positive attitude, the great customer service, totally reasonable price, and the exceptional job... I am beyond happy with my experience. read more

Two months in and I am taking the time to write the review. The job was done just okay. The fridge hookup they left me with is 3/16th, which isn't standard at all so now I have to walk up and down the aisle at the hardware store looking for a conversion. The back hose fitting has some issues since it looks like they ran 1/2 inch instead of 1 inch so the hose sputters. They knocked a couple of drains loose that also caused problems. Overall, they got the job done but these guys really need their own QA team to review the jobs afterwards. For what we're paying (10-20% higher than hiring a plumber) they should, at the very least, send a follow-up guy out to review any issues related to the project. Oh, and the sales guy said hot water will come out the faucets "instantly". That turned out to be total crap. read more

I had recently noticed that the hot water pressure in my house was awful, and that it took forever to get hot water out of the faucets, especially the bathtub. I had 42 year old galvanized pipes and they were corroding and needed to be replaced. I got three estimates and Repipe Specialists was my middle bid. They did a terrific job replacing my pipes, all the way out to the street, and boring a hole thru my crawlspace wall to get into the house. They did the job in one day and now I have fast flowing hot water all over the house, with a wonderful new shower head, outside faucets that don't need insulation in the winter, and all pipes insulated. Gwen N read more

We knew the water pressure and flow in our house was not what it should be. The Repipe estimator confirmed all of this and being an older home our hot water system was not up to code. They explained exactly what needed to be done and we moved forward. They did a fantastic job, brought our entire house up to code, and finished the work slightly ahead of schedule. The difference is outstanding. Good pressure, great water flow, and almost instantaneous hot water. Something we used to wait a long time for! What a peace of mind. read more

They were so easy to work with, from the estimate, to scheduling, to repiping, to sheet rock patching (which only took one day), the whole process was easy and transparent. Great work by great people! read more

Had Repipe Specialist repipe my house last month and am very happy with the job they did. The salesman was on time, walked me through the options and answered all of my questions. Within a few days the job was scheduled to be done in a few weeks. The crew from True Blue showed up on time, walked me through the job and got to work. They were very professional, clean, and I couldn't have been more happier with the job they did. Since the job was done I did have a few follow up questions that were answered and addressed immediately. Overall, very professional with great communication. read more

Things seem pretty good, the salesman wasn't a pushy jerk and the price seemed right. The problem came when we found out the salesman didn't disclose all the information. He inferred that all work would be done in-house. At no time did he say his company's subcontracted to other plumbing companies. Throughout his sales pitch, he continually badmouthed plumbers because they didn't do the job right. It was always we do it this way they do it that way. Today I received a phone call from some plumbing company that I had never heard of wanting to schedule the repipe. I've never heard of these people and told them that we were already doing it with repipe Specialists of Oregon. I was then informed that's who they are working for. I know it may seem like a minor point (and so does repipe specialists. In fact one"customer service rep" flat out told me he didn't understand my problem) but it made me want to know what else the salesman didn't reveal. This only makes me wonder what else the salesman did not reveal. It is minor, but all he had to do was tell me that they're going to subcontract the job. The long and short of it is they ended up canceling the job because they felt I could never be satisfied and I am now scrambling to find somebody to repipe my house in the same time frame as the rest of the construction. read more

I have an 11 unit apartment building located in SW Portland (near the downtown area). It was built around 1910. I was having problems with debris in the old water pipes collecting and clogging faucets and shower heads resulting is very low water pressure. So I contacted Repipe Specialists. I met with Jon from Repipe and gave him a tour of the building. He wrote up an estimate and we scheduled the work to begin in December. Since this was a large job it was scheduled to complete in two weeks. The workers arrived every day around 8:00 AM as scheduled. They managed to run all the pex throughout the building before connecting the new pex to the water line. This meant the tenants only had to deal with water shut off for two days (water was always turned on at the end of the day). The plumbers were very good at showing me some of the difficult areas where they had to use some clever work arounds. The work completed two days early and the tenants are very happy with the results as am I. read more