So far so good. They are responsive. They will price job out the 28th and if all goes well they…read morecan do the job. But that being said the girls in the office have been great with communication ! And I appreciate that ! I'll write more after the 28th. But so far. 5 stars !

Bob Laudette, owner of James Carboni Plumbing and Heating…read morefor over 33 years, was negligent in fulfilling his contract upon the installation of the furnace on December 3, 2019.  "ALL WORK WILL BE PERFORMED IN A NEAT AND PROFESSIONAL MANNER AND WILL MEET OR EXCEED ALL STATE AND LOCAL CODES."   Obviously he did not inspect the installation of the project on December 3 or he was not up to date on building codes.  The building inspector gave him 3 citations for code violations.The chimney clean out door was cemented ..a potential fire hazard. Contrary to Bob Laudette's explanation, the chimney was serviced prior to installation and given a stamp of approval!  The oil line was not protected properly and would cause a major oil leak if someone tripped over it and dislodged it; the duct work/ bonnet was installed with major gaps heating the basement to over 90 degrees. Besides the citations for code violations, Bob Laudette has ignored issues with the furnace and units: combustion issues with small explosions, malfunctioning humidifier, blower so powerful it rattles doors, oil leaks, filters to keep the blower working properly and to insure quality of inside air malfunctioning, extensive dust, uniform distribution of heat is deplorable with the basement heated at 90 degrees and the upstairs rooms are cold. All this for $7500? Now Bob Laudette wants to come and service the new furnace three months later after he ignored numerous calls in January and in fact cancelled a service call. At that point, I had to call reputable and licensed contractors to check out the furnace but the problems still persist. I contacted other agencies for help.  Consumer Protection who has limited authority suggested I pursue legal representation.  My mother, Amelia Wakely, expected and paid for what she thought was an up to date working oil furnace. Why would anyone keep a lemon; deal with a company who fails to treat a client in a professional manner or not at all; who does substandard work and delivers a defective product and writes they have a great business ethic!  Could Bob Laudette possibly service the furnace in the future if he can't deliver an up to date American Standard working furnace now? My mother wants her money returned, the furnace and so forth removed, and the mess they left cleaned up. Bob Laudette did not install a system free of charge out of the goodness of his heart. Lastly, my mother's health living under these conditions has deteriorated since the furnace was installed December 3,2019 . With the pandemic, the directive now is to shelter in the safety and comfort of your home. The safety of her home is a health hazard. How insensitive Bob Laudette is to suggest this is a frivolous matter! Hopefully our experience will save someone from grief in the future! Photos supplied upon request!

Great family, exceptional service, professional,…read moreoutstanding capabilities Excellent in all regards

I thought my plumbing issue was a simple flipped shower stopper. Alas, the old iron pipes in my…read more1928 house began to disintegrate as they tried to repair. Macca's team did a very good job and for the number of hours and men that worked on the problem, I beleive it was at a very fair price. Some people here have complained that the intial visit cost is high. I found Macca's was upfront about their fees. People need to keep in mind that to send a plumber for a first visit isn't cheap for the company. If you KNOW all you have is a clogged drain, then perhaps you're best off hiring some local handyman. But if your project becomes far more complicated, like mine did, you need a crew that knows what they're doing. Bob Macca worked with me to ensure the job got done and the Macca plumbers were polite & professional.

I needed to replace two toilets in my parent's condo. I expected to schedule the work a week in…read moreadvance but to my surprise they were available same day to complete the job. Truly a family business as the owner's son, Dave, did the job. They were onsite within a couple hours and done by noon. Prices were fair. Service was outstanding and very professional. Highly recommend

Santoro's Plumbing goes above and beyond for the benefit of the customer. The water at our house in…read moreProspect failed on the Saturday night before Super Bowl Sunday - with a snowstorm going on, as well. A call to Santoro's resulted in a quick call back from Dave Santoro, who initially thought the well pump might be the problem. The next morning, Dave showed up with a replacement electrical switch, on the chance that it was the source of the failure - and it was. We had running water again by noon on Sunday. We are so thankful for the fast, first rate service. Five stars!

What a phenomenal experience with Ed's plumbing! Can't thank them enough. It's always dicey when…read moreyou have a water situation, especially on a weekend, but their prompt service, follow up and professionalism was off the charts. I'm thrilled to have found a plumber. I can rely on Highly recommended!

Service was the next day. Service man explained the problem in detail and how to avoid it in the…read morefuture. Price was a little high $250 per hour plus a $99 visitation fee. But the problem was resolved quickly.

Fixed my problem and didn't try to upsell me anything! Can't say that about other plumbing…read morecompanies. It's nice to find trustworthy contractors nowadays.

Have had R&R come out for various non-urgent repairs and boiler maintenance over the last 20 years…read more A handful of aging copper pipe joints/valves replaced, and most recently a corroded steam pipe. I've only one issue in the distant past with a replaced outdoor spigot that broke after one season, and they came right out, determined that the original part wasn't for outdoor use and replaced at no charge. Reasonable prices and Ron is a wealth of knowledge and experience.

I recommend this company. He was friendlyand made sure he know what was needed further. He…read morewxplained it all to me. Had to remove pipes and needed a piece to fin8sh. He couldn't find it so built it and came back at a later date. You cant go wrong with this company ​​

Julio, was so helpful and explained what I needed to do . It turned out I needed a new boiler to…read morereplace my old one. Julio had it installed and working within a few days. He also made sure I was happy with it and he made sure the old boiler was hauled away. He also made sure it was swept clean . I would recommend them to my friends.

We called Wednesday morning about an issue with our kitchen sink and they were able to schedule us…read morein for Thursday morning. They arrived early, came in and addressed our concerns. Explained the issue and were able to make the fix. They also discussed prevention options for future issues. The price was fair. We have found them dependable and reliable.

Very disappointing - We had two jobs done, both fell apart within months. We called and asked them…read moreto come and fix their work and they charged us 150.00! We will not be using them again.

Called Rob for a bathroom remodeling in progress needing plumbing work. He returned my call…read morepromptly, gave me an estimated date, showed up as promised and did an excellent job. He completing the job that day, and had all supplies necessary. Reasonable price, I would highly recommend him.

We recently had a leaky handle on our kitchen faucet, and I could not figure it out. I ended up…read morecalling R.C. Plumbing by finding them on yahoo local. I called them and made an appointment for the next morning. Rob showed up around the agreed upon time. Rob went above and beyond when he was unable to fix my current handle; he went to a local plumbing store and actually got a floor model handle, since they did not make my faucet anymore. Rob came back from the plumbing store, popped in the new handle and tightened up a coupe other things that I did not mention to him. I would definitely recommend R.C. Plumbing to anyone in the Naugatuck, CT area that needs plumbing work done.