Cancel

    Open app

    Search

    The Place Photos

    You might also consider

    Recommended Reviews - The Place

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    9 years ago

    Great car storage and "man cave." Fun rec room for those not into working on cars. This place is spotless.

    Business owner information

    Photo of Emily G.

    Emily G.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - The Place

    You might also consider

    Verify this business for free

    People searched for Self Storage 1,144 times last month within 25 miles of this business.

    Verify this business

    Public Storage

    Public Storage

    (10 reviews)

    The Public Storage website states my rent to be $124 for my unit. Public Storage sent me an email…read morestating my rent will be $170 starting tomorrow. No reason for the change. The facility has had the large vehicle entrance door inoperative for more than two months. There is virtually no way to bring a large truck or trailer into the site. They also have only two carts for use inside. Of course, they do not provide any adjustment for such a huge inconvenience. Find a different storage facility which does not arbitrarily make massive increases in rent while not maintaining the site.

    Very disappointed that I selected Public Storage at the Chesterfield location. The property…read moremanagers are rarely on-site during business hours, if you have any issues. Customer service is almost impossible to reach by phone for support. I leased a large unit on the second floor. At the time there were pallets available to help move contents. These have disappeared and I am told will not be replaced. Last time I was there early afternoon on a Friday, a gentleman wanted to lease a new unit but no one on site to help. I told him my frustrations and would not recommend! Also, when I signed up told them that I did not need the insurance, as I had my own through State Farm. I continue to be charged the additional $15 / month for their insurance and cannot contact anyone to help. They say everything needs to be done through the Public Storage app. I could not find a way to correct through the app and finally was able to correct through website. If you call customer service and IF someone answers, they transfer you to another department, where no one answers.

    Public Storage

    Public Storage

    (27 reviews)

    They force rental insurance even when you have it, saying that you can cancel because it is "free"…read morewhen you sign up. But then they start charging you almost $20/mo for the insurance and the only way to cancel is to come in person and cancel. Even though you can sign up and move in COMPLETELY online. This makes no sense. I work during their business hours so I have to leave work in the middle of the day just to go in for a signature? That screams scam and it really seems like something that will eventually get in to the courts to decide if that was a shady business process. The rates go up and when you call to question it, and question cancelling the insurance, they are so extremely rude on the phone. I work in sales, I understand customer service. You can tell they get paid whether they are good or bad, because it was never a good experience when I spoke to someone on the phone. You also can never find a cart. Apparently people were keeping them in their storage units (at least that is what I was told). But perhaps if they had more than one per LARGE building, people wouldn't keep them in their units?? Plus, find a way to keep track of them instead of completely making them inaccessible to people who are in the far back of the building and on the third floor... ugh. It's a clean building, but outside of that, I have already told my friends to never rent from them. Their app that is supposed to open gates and things never seems to work, and twice I have felt locked in the gate because I couldn't get it to open. I've rented plenty of storage units in my life and this has hands down been the worst storage experience of my life.

    This location itself is fine. But the corporate part of Public Storage is awful. All they do is…read moreoffer you a good price when you first sign up and then proceed to randomly increase the monthly rates once you are in. Their customer service is useless and not helpful in anyway. I'm going to look to clear out my storage unit as soon as I can.

    The Place - selfstorage - Updated May 2026

    Loading...
    Loading...
    Loading...