To start you get lied every time you talk to them first i was told second month free that was a lie…read morethen I gave up and gave them a hundred the had no change if can believe a business didn't have 35 dollars cha ge the I was told that there was a rate increase. Apparently that was a lie. I was 4 hours late I got a 10 late fee. Im now filing a complaint with the attorney general and the BBB go rent from a good storage company leave jokes alone

A1 is such a delight to work with. The facility is clean and I feel my unit is very secure…read more Customer service is top notch, Cathy is always a pleasure to work with and really goes the extra mile.

I have been using this location for several years. Prices are competitive and management is…read morefriendly. I appreciate 24 hour access and the fact that they have an on site manager.

HORRIBLE management team whom conducts shady business. I have had a unit here for two years, upon…read moreuntil a recent management change I had zero problems, everyone I spoke to was kind, considerate, compassionate and friendly. Since the new management change it has nothing but rude, inconsiderate, and unfriendly service. My biggest concern is they turn off your ability to pay your bill to make it extremely difficult for you, your unit then falls in default therefore allowing them "legally" (so they have it worked out to be) to auction your unit for a far larger profit. DO NOT RENT HERE.

I actually like this storage facility. After 3 months, they give me a notice of OVER 100% INCREASE…read morein the monthly rent. An additional $150 per month. I cannot believe these tactics are legal. It's always the same explanation - realign with market conditions. Girl, the market conditions did not change by over 100% in 3 months. Sit down.

Customer service lacks when you already have a unit, sweet and friendly prior. When there is an…read moreissue then nothing gets done nobody is helpful. Doors to office always have a sign be back later not 10 mins but says 2+ hours later. Nobody answers the phones, emails, no call backs. Just got this place and already want to leave. How can this business make their own hours when they want to leave just because? They are trying to charge me double my amount as well. I'm not paying for it! Renter beware!

Just rented a parking space from I-55 Store It, and the process couldn't have been any easier!!…read more Thank you, Nik!!

I would like to give a huge shout out to the US Van line out of St Louis. We needed movers to help…read moreus pack and move but everyone who quoted us was an outrageous amount and were not available for the times we needed. US Van helped us from start to finish!! They quoted and stuck to there price and staff was amazing and helpful with all our needs!! Def will be telling friends and family that this is the mover to choose.

I do not recommend this place. We needed a place to store our camper for a short period of time…read morewhile our driveway was being poured. We parked our camper for 21 days and within that 21 days essential items needed to operate our camper were stolen, ironically no other campers were broken into. Per the employees, no one reported theft. I find it hard to believe that with the items that were taken, somebody would be able to scale a chain-link fence with Barbwire at the top, so it appears that it was somebody who had access to the gated lot we have an idea of who it was but are not able to view surveillance. A police report was submitted, but I'm sure they're not gonna do much about it. So my suggestion is to steer clear of the storage facility. I would give it a zero star rating, but I had to select one so they get a one star they're not even worthy of that.

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I had a great experience at this climate controlled storage facility in Fenton Mo. Clean and…read moresecure storage.

I can not say enough goid things about this storage facility and their worker Catelyn.... I was in…read morean emergency situationa , my Elderly Uncle being moved to an assisted living facility and she was so sweet & helpful.. In the stress of everything i lost my keys and Catelyn took care of that to and cut the lick off for me... I honestly don't know what I would of done without them... Thank you so much for Everything!

Anyone using Mehlville Storage should examine their items, especially if you have a climate…read morecontrolled unit. I have been with them for over 7 years and have always enjoyed the helpfulness of the employees. Recently I found white mold on my furniture which was store in a climate controlled unit. A representative came out, examined the items and agreed that it was white mold, and determined it was lack of circulation or lack of light. Huh. Isn't that what climate controlled means; that the conditions are conducive to prevent this from happening. Their solution was to allow me to use another unit for 30 days to clean the mold from the furniture and/or move to a different unit. I'm shocked. I pay extra for a climate controlled unit (a lot extra) which apparently does not work. They made no attempt to compensate me for the furniture cleaning or moving the furniture to another unit, or adjust the price of the unit. It's unfortunate because I like the location and employees.

Public Storage doesn't care about their customers. They won't even pick up the phone or call u…read moreback. Called twice 5 hours ago and w hours ago. Called customer service and they can't help me. They don't even know if their specific business is open or closed. They told me to call a different location to get to contact the location. 3850 Forder 63129. I called another location and they didn't pick up either. They also didn't call back.

Horrible customer service, cost me two days of work horrible experience rented a parking space on…read moreFriday, February 9 2024 I parked my work trailer there, came back Monday, February 12 was not able to access the property or get through the gate. Property Manager was not available to get a hold of left multiple messages trying to get access made an appointment for the following day online and nobody showed up. Nobody that I could get a hold of could do anything about it I had to tailgate somebody in and tailgate somebody out. It took all day. There is a reason they have so many lockers available.

Wendy was so accommodating when I was in a panic and needed storage space NOW!! Agree with some…read moreother reviews that the time to get set up is less than other facilities. Being able to drive in and having a variety of carts to use is a huge benefit. It was always clean and always felt very safe there. Unique code opens the door for entry and exit. Great rates and available coupons as well. Would use again if I needed storage.

I love this place. I had a horrendous experience with Public Storage and was a little concerned…read moreabout trying out a different facility since Public Storage is so big. Great place and their manager works with you to get you into the right unit. At the time of my rental, they had a half off special for the first few months. Specials vary. I like the convenience of coming in out of the elements to unload. They have a truck you can borrow to load into the facility but your insurance must allow you to drive it. (Mine didn't.) They have equipment to unload your stuff that you can use and there has always been some available. There is even music piped in. I brought both my kids to see this place because I am so pleased after my previous experience. The only thing missing is light within the units. I haven't figured that part out yet. Can be hard when you need to go in and find things.

We're returning customers b/c this location has their stuff together. Clean facility and solid…read morecustomer service.

Clay has been so helpful. This place is clean, easy to access and I have peace of mind knowing…read morethere are cameras on 24/7. This is a reliable place knowing your stuff is safe.