They do not have set price increases, but your rate will double in 3 months then 6 months. No chart…read moreto explain pricing or a set percentage increase overtime. They falsely advertise low rates. We started at $62 for a unit and now it's $106. Other unit also went up, no reasonable person should tolerate. I believe what they are doing is illegal.

DO NOT USE THEM!! They will double or triple your rate without notice. I was paying $71 a month and…read moremy last autopay went to $142 a month. Crazy how they can get away with this. Use another storage facility.

Dates of Service: May 2019 - October 2019…read more Bottom Line: Excellent Customer Service Agent, Decent Storage Unit, Less Than Desirable Pick Up Experience Initial Experience: In the past, I had used a company called StorageBanc in Fenton, MO during the summer of 2013 to provide on-site storage containers while the floors were being refinished in my Mother's home. That company went out of business. A local company, 'STL Rent-a-Box', which provides tote-sized rental containers for moving suggested I speak with 'MyWay Mobile Storage'. 'MyWay Mobile Storage' seem to be a national company, but they do have a warehouse in Bridgeton, MO. I worked with a helpful customer representative who matched pricing of similar U-Haul mobile storage units. In addition, they offered a first month free promotion. The downside was that there was a $70 delivery fee for my location in Affton. I opted for four of the 8 feet long, 5 feet wide, and 7 feet tall containers they offered. Their delivery truck is able to transport a maximum of four containers. Construction of the containers is a wooden frame with wood particle board providing the shell. A vinyl cover with velcro and straps keeps the container protected from the rain. Delivery and Setup: A flatbed truck arrives with a forklift on the rear of the truck to place the the containers in position on your site/property. They were on time and called before they arrived, as I recall. The gentleman who placed the containers on the property was named Rick. He was helpful and careful and gave me . I tipped him five dollars for doing a good job. One unexpected discovery during the setup process was that any tree branches near the top of the containers will need to be removed. Rick had saws with him on hand, so this is something to be aware of prior to delivery as it was not mentioned. Usage and Return Process: After approximately five months of usage, I did not find any of the contents of the containers to be damaged by water or pests. The velcro on the flaps of the vinyl cover were probably 80-90% effective/functional. What was mostly useless was the velcro on the side of the container. It was supposed to hold the vinyl flap open while going in and out of the container. It rarely stayed in place. After working with the same helpful customer service agent several weeks prior to arrange pickup for return of the containers, I did not receive any contact for pickup by the local office until the afternoon of the day prior to the scheduled pickup date. I spoke with Rick, who I believe was the same gentleman who delivered the containers. He assured me that I would be contacted by telephone prior to arrival of the truck. This did not happen. When I asked the driver, Jim, about the telephone call, he said "they should have called you". Thankfully, he was able to busy himself with other tasks while I took about 10-15 minutes to prepare the site for removal of the units. Before removal of the units, Jim began to sweep out the units on my property, as well as apply bug spray to the interior walls of the units, including the inside of the open front door. This was something I was never notified of beforehand. I asked Jim if I could borrow the broom he was using to sweep out the containers on to my driveway so I could clean up the wood particles that had fallen off and were now laying in my driveway. He obliged. I noticed that once Jim had the units at the end of my driveway, he raised the units up into the air and knocked off any debris from the units at the end of my driveway and in the street. Given the fact that I have pets, the bug spray application and leaving debris in my driveway left me displeased. Summary: In this case, 'MyWay Mobile Storage' left me about 80% satisfied with their service. It was not until the end that they left me unhappy with the service. Next time I need on-site mobile storage, I will certainly look up 'MyWay Mobile Storage'. I will also know what to expect the next go around without relying on the employees to let me know in advance. That's what they should have done, right?

For the price, you can't beat it...or can you? 50$ a unit, then another $85 to have them dropped…read moreoff, $85 to have them delivered, then another $85 to have the empties picked up (same delivery charges for 1-4 units so we went with 4 units). Only problems, the one truck for the whole St. Louis area broke down so we had to wait an extra 5 days to get our stuff here. Had to move quicker to get them emptied even though we had planned on taking our time (both of us work full-time jobs). Not needing an extra $200 charge, got them unloaded and scheduled a pick up 3 days before we would be charged for another month. Got charged a pickup fee, got the email it would be picked up today. Waited all day, no word, nothing. Cars have to stay in the road longer and we have to leave the backyard gate wide open and hope they will take them with no one home tomorrow. Not the most reliable company, perfect if you are into disappointments.

BigJExpress Moving did a fantastic job with our move from Foristell to Wentzville. They were…read moreextremely professional and took the utmost care of our belongings. Highly recommend!

I had an excellent experience from the time they arrived to the time they finished and left. They…read morewere very considerate of the items they were moving for me, and I had no issues whatsoever! Josh is very punctual and very communicative from the estimate discussion to the final payment. Wanted to make sure everything went off without a problem. I would highly recommend BigJExpress!

well, first off I've had a storage unit here for over a year from the first or second month. I got…read morethe storage unit. I asked him if they could replace the lightbulb. I've still never spoken with anybody and I can't reach it because it's an extremely high ceiling and I couldn't even reach it with my 14 foot ladder and nobody has ever even attempted to do it. I have been here when people who work here were on site and I've been here many times besides that I also pay for 24 hours access and the third time I used my 24 hour. The police department came in harassed me asked me to search my vehicle while I was at the dumpster and. Until they spoke to and found out whether or not they wanted to press charges on me detained me for over an hour harassed my handicapped friend who is in a wheelchair made him get out of the car also searched another person that I was with, and after they found out, there was nothing that I was doing wrong. They never admitted it nor did they feel the need to address it and I have called left multiple messages got no response back or phone tag and when I left messages are called during business hours nobody answered or nobody responded back to me. I've maybe two phone calls back out of 10 or so that I've made this place is a freaking Joke and that they're charging extra for 24 hour access and charge me for about six more months of that after I decided, I wasn't gonna use it since I got harassed by the time I did they continued to charge me even locked me out of my unit because of because I was late on a 24 hour fee payment and I have made 3 to 4 months rent paid upfront every time, but I thought that I had canceled 24 hour access since obviously I couldn't use it without being harassed by the police and I still paid for pay for it till I spoke with somebody on the phone, which was about six months after I stopped accusing it nobody has this either

Today was the first day I went to put my items in my unit. first when I pulled up the app kept…read moresaying no acces. Then it blocked me out after using the right code from the get go. Found my unit and it wasn't a lock are anything on the door are on the inside. it was very trash. originally bought a lock when I set all this up. Talked to customer service to find out I still needed to buy a lock they did say it would be credited but I'm still not ok with that what if I didn't have the money for that. When I left I got stuck only because the app access wasn't working again so I had to get out my truck and enter the code manually.

Communication. We had an estimate in person. He was supposed to get back with information about…read moretransporting a car. Never heard back. Turns out he went on vacation and turned us over to the scheduler.

These guys were true professionals! They moved us from a high rise condo to a house all within St…read moreLouis area today. We had them move our belongings only, not pack for us. Both homes weren't the easiest (having to wait for elevators and a split level house with multiple stairs), the guys kept a positive attitude and did everything with efficiency. They were also very respectful and gave a lot of care to not scuffing walls or hurting furniture. I would absolutely recommend them for a move.

Awesome crew. Great communication, professional and worked quickly while taking care of furniture…read more Would 100% recommend and use again.

I reached out to Mission Possible Movers to complete a move for my daughter. They were extremely…read moreaccommodating, offered great pricing structure and were very helpful with any questions we had. They moved my daughter that was in a one bedroom apartment back home in under 2 hours, including a 40 drive in between places. If you are in need of movers - I would highly recommend Mission Possible Movers! They are AWESOME!!

My experience with PODS was extremely disappointing and demonstrated a complete lack of…read morecommunication and customer service. My POD was scheduled for delivery on a Saturday. Throughout the day, my delivery window continued to be pushed back. Around 4:00 p.m., near the end of the first delivery window, I called PODS and was assured that my container was the next stop on the driver's route. After waiting another two hours with no delivery and no update, I called back. This time, I spent more than an hour on the phone before finally reaching someone at the national call center. Only then was I informed that my POD would not be delivered because the driver decided to end their shift early. What is most frustrating is that PODS never contacted me to let me know the delivery would not happen. In fact, the online portal incorrectly showed that my POD had already been delivered. Had I not called, I would have had no idea what was happening. As a result of PODS' failure to communicate, I incurred multiple additional expenses and disruptions. I had to pay a fee to reschedule movers who were booked for Sunday, rearrange another moving appointment later in the week, coordinate with my tenant to extend use of her parking space for the container, and even change a flight to accommodate the delay, resulting in additional out-of-pocket costs. After all of this, PODS offered a credit of just $27.65. Delays can happen, and I understand that unforeseen circumstances arise. What is unacceptable is the complete lack of proactive communication and the amount of time I had to spend chasing down basic information. I wasted more than three hours on the phone that Saturday simply trying to find out where my container was and whether it would arrive. There are many companies offering similar moving and storage services. Based on my experience, I would strongly encourage prospective customers to consider those alternatives. This was one of the worst customer service experiences I have encountered, and PODS showed little interest in taking responsibility for the inconvenience and costs their failure created.

It was kind of difficult to put in the order for a pod. I had to take to an individual for quite…read moresome time. However, the process was very easy Delivery was scheduled and it snowed. The delivery was delayed which then I had to reschedule movers and everything regarding my move. I'm not sure if it could be helped or not. Once the pod was delivered, however, everything else was easy. It was expensive but exactly what I needed for my move.

I cleared some items out of my basement, yard, and garage. DJ assisted me with setting everything…read moreup. I did full service hauling. I was able to sign for it and pay online (using my phone). Very seamless process. They showed up about 5 min early. Got everything within about 20 minutes and left.

We had a fantastic experience with T3. Owner was very responsive both here in Yelp via the request…read morequotes process and via text when I sent him photos of the pile we needed hauled away. Price was comparable to other companies we reached out to, but what really pushed his offer to the top was the friendly service. Every interaction was pleasant leading up to the job. He had availability the next day and showed up right on time. He did a great job loading up and even swept up after loading was done, though that wasn't something we were expecting at all. We will definitely be using T3 again should we need hauling, and may try them out for handyman services too, should the need arise.