To start you get lied every time you talk to them first i was told second month free that was a lie…read morethen I gave up and gave them a hundred the had no change if can believe a business didn't have 35 dollars cha ge the I was told that there was a rate increase. Apparently that was a lie. I was 4 hours late I got a 10 late fee. Im now filing a complaint with the attorney general and the BBB go rent from a good storage company leave jokes alone

A1 is such a delight to work with. The facility is clean and I feel my unit is very secure…read more Customer service is top notch, Cathy is always a pleasure to work with and really goes the extra mile.

Just rented a parking space from I-55 Store It, and the process couldn't have been any easier!!…read more Thank you, Nik!!

I would like to give a huge shout out to the US Van line out of St Louis. We needed movers to help…read moreus pack and move but everyone who quoted us was an outrageous amount and were not available for the times we needed. US Van helped us from start to finish!! They quoted and stuck to there price and staff was amazing and helpful with all our needs!! Def will be telling friends and family that this is the mover to choose.

We're returning customers b/c this location has their stuff together. Clean facility and solid…read morecustomer service.

Clay has been so helpful. This place is clean, easy to access and I have peace of mind knowing…read morethere are cameras on 24/7. This is a reliable place knowing your stuff is safe.

I had a great experience at this climate controlled storage facility in Fenton Mo. Clean and…read moresecure storage.

I can not say enough goid things about this storage facility and their worker Catelyn.... I was in…read morean emergency situationa , my Elderly Uncle being moved to an assisted living facility and she was so sweet & helpful.. In the stress of everything i lost my keys and Catelyn took care of that to and cut the lick off for me... I honestly don't know what I would of done without them... Thank you so much for Everything!

Had to relocate and have a vehicle that needs restored/repaired and could not move it, so want to…read morepraise the staff for such courtesy when storing my car at CubeSmart. They were also very helpful during the flooding this past year to assure me the vehicle was safe since I live out of State and was unable to check on the vehicle myself. THANKS to CubeSmart and would recommend the courtesy, convenience and price the Arnold CubeSmart offers customers to anyone seeking a storage facility.

From the owner: CubeSmart Self Storage of Arnold, MO offers affordable self storage with premium amenities. Our…read more3401 Robinson Rd location has many convenient storage units. We also offer a variety of moving supplies like tape, boxes, and bubble wrap. With over 1,000 stores nationwide, CubeSmart Self Storage

This review is for the storage unit. I had a enclosed utility trailer stored there. It was broken…read moreinto and everything was taken. What upsets me, is ALL of the main cameras did NOT pick up any footage of the two stealing my equipment. They cut the fence on the opposite side of the lot and walked all they way to my trailer which was on the other side. The only camera on my side was just a trail/deer camera. Really, This is you camera setup for your security. Also, my monthly rent went up last summer due to they said they hired a full time security officer on site. This security comes in every once in awhile. The is NO FULL TIME SECURITY OFFICER ON SITE. Last summer as well, Someones RV was stolen and recovered in Wentzville. I HIGHLY recommend you DO NOT store your belongings here as they are not equipped with good security or cameras.

Really like this place but tonight while working on our camper trailer, a guy with a early 2000's…read moreChevy 2500 Duramax kept circling us and complaining the security guard wasn't there. He was only circling where we were and then followed us to the front gate. But we forgot to make sure we picked up something and went back to our trailer and he followed us right on our bumper. He then proceeded to follow us back to the front gate to leave. We got out of there as fast as we could. Felt unsafe and uncomfortable

I actually like this storage facility. After 3 months, they give me a notice of OVER 100% INCREASE…read morein the monthly rent. An additional $150 per month. I cannot believe these tactics are legal. It's always the same explanation - realign with market conditions. Girl, the market conditions did not change by over 100% in 3 months. Sit down.

Customer service lacks when you already have a unit, sweet and friendly prior. When there is an…read moreissue then nothing gets done nobody is helpful. Doors to office always have a sign be back later not 10 mins but says 2+ hours later. Nobody answers the phones, emails, no call backs. Just got this place and already want to leave. How can this business make their own hours when they want to leave just because? They are trying to charge me double my amount as well. I'm not paying for it! Renter beware!

Wendy was so accommodating when I was in a panic and needed storage space NOW!! Agree with some…read moreother reviews that the time to get set up is less than other facilities. Being able to drive in and having a variety of carts to use is a huge benefit. It was always clean and always felt very safe there. Unique code opens the door for entry and exit. Great rates and available coupons as well. Would use again if I needed storage.

I love this place. I had a horrendous experience with Public Storage and was a little concerned…read moreabout trying out a different facility since Public Storage is so big. Great place and their manager works with you to get you into the right unit. At the time of my rental, they had a half off special for the first few months. Specials vary. I like the convenience of coming in out of the elements to unload. They have a truck you can borrow to load into the facility but your insurance must allow you to drive it. (Mine didn't.) They have equipment to unload your stuff that you can use and there has always been some available. There is even music piped in. I brought both my kids to see this place because I am so pleased after my previous experience. The only thing missing is light within the units. I haven't figured that part out yet. Can be hard when you need to go in and find things.

Public Storage doesn't care about their customers. They won't even pick up the phone or call u…read moreback. Called twice 5 hours ago and w hours ago. Called customer service and they can't help me. They don't even know if their specific business is open or closed. They told me to call a different location to get to contact the location. 3850 Forder 63129. I called another location and they didn't pick up either. They also didn't call back.

Horrible customer service, cost me two days of work horrible experience rented a parking space on…read moreFriday, February 9 2024 I parked my work trailer there, came back Monday, February 12 was not able to access the property or get through the gate. Property Manager was not available to get a hold of left multiple messages trying to get access made an appointment for the following day online and nobody showed up. Nobody that I could get a hold of could do anything about it I had to tailgate somebody in and tailgate somebody out. It took all day. There is a reason they have so many lockers available.