We used Storage Masters Chesterfield to store items from my mothers home when she moved to senior living in Chesterfield. Mark was particularly helpful in helping us choose the size unit that was right for her things, based only on photos I had taken of her things. He saved us even more money by recommending we take a 2nd floor unit in their temperature controlled building, since we would be going in/out a lot to the unit. Used their truck for a nominal fee to move the things into the unit, and once I got the hang of using the cart and elevator to bring things upstairs, all went well. I recommend using Storage Masters Chesterfield for whatever your outside storage needs are. read more

The on-site managers have been awesome, but they get run off or fired by the micromanaging corporate supervisor. That guy lacks any sense of customer service. And he surveils the on-site folk with his office cameras. So, when you read about the on site mangers being great, they WERE. But they are gone. They also jack the prices up without notice - like Public Storage does. Facilities are just okay. Lots of spiders, insects, frequent webs, and they have had roof leaks. Floors dirty when we moved in. If the owner took a different approach with his corporate management of the place, it would have hope. By the way, the truck is not "Free". That is totally misleading. You can use it for one half day rental period and a limited number of miles. After that, it is costly and they require insurance add ons. Do NOT be misled into believing the truck is there for you to use for free anytime you need it. read more

Josh and Nicole were very knowledgeable and friendly. You can tell the owners focus on customer service by hiring good quality people! Thank you for making the storage easier. Keeley read more

These guys are great! Friendly and helpful staff. The facility is very clean and great options as well had to increase our storage. On my 4th year here. read more

Moving is a gigantic pain but Mike at storage masters was so awesome!!! I loved when we were moving in on the hottest day Mike came around with water. read more

Warning do not store anything at Storage Masters Chesterfield MO. I paid for a climate controlled unit and they were notified June 20 that it had detached from the ceiling and was touching my property and the unit was contaminated with mold. It has been 5 months and they have done absolutely nothing but extort my money in monthly fees. read more

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I love storage masters in Chesterfield! They are so responsive! Mike does such a great job of getting back to you and helping you out whenever you need it! read more

From the free loan of the truck and furniture blankets to Mike driving by on a hot St. Louis afternoon during our move, bringing us bottles of ice water to the handwritten thank you note that arrived in the mail when we got home, our relationship with StorageMasters Chesterfield has been an unexpectedly happy experience. Never thought I would say that about a move! Mike answered all questions and offered his assistance with anything that would make the move run smoothly. He was cheerful and willing to do whatever we needed. I shared our experience with Mike and StorageMasters in Chesterfield with my siblings and they were all amazed at the superb service we received. Unheard of and very much appreciated!! read more

The experience I have had thus far with storage masters has been nothing but Extremely pleasant. Mike has been the associate that I worked with and he has been so kind and helpful and just open topen to any and all questions and assistance I have needed throughout the process of moving. It's super stressful anyways as everyone already knows but the storage facility and Mike specifically have been instrumental in making it a lot easier. I would highly recommend the use of this facility! read more

I tried really hard to do business with Storage Masters, but they made the process so time consuming and difficult that I gave up. I made 2 trips to Storage Masters and waited 30 mins the first time and 45 mins the second only to be turned away due to peculiar storage policies that no other storage facilities have. After investing a couple of futile hours with a less than hospitable Storage Master representative, I quickly found another storage facility with friendly customer service that allowed to me to complete the rental process in less than 15 mins - no waiting! And it was less expensive!! If you are interested in fast, friendly service, beware of Storage Masters. read more

Great facility but I missed one payment out of two years and they called and e mailed each day and called my brother, who lives two states away, told him I did not make my payment and they wanted it....... I was only 5 days late and hospitalized. It was complete harassment and I was only five days late and, as if they did not humiliate me enough, they put a 20.00 late free. Again, five days late to be harassed and humiliated. read more

Well maintained location always free of trash and debris. Office staff are very friendly and helpful. Payments can be made in a variety of ways including online and over the phone which is quite convenient. Love being able to access my unit 24 hours a day with my gate key code. read more

The people here are very nice and helpful through the whole process. The prices are very great for college students looking to store stuff over the summer. It was the day before moving and I didn't know I needed one but I contacted them and was able to go in and get a storage unit within the hour I called. I feel like my stuff is safe and I don't have to worry about anything happening to it. Definitely recommend 10:10 read more

We actually have several units at Storage Masters, and we're ready to vacate 2 and turn one over to our children. Roger in the office has been very helpful through the process of filling out paperwork, and keeping everything straight. Recommend Storage Masters - Chesterfield for any storage needs! read more

Helpppp - I am stuck inside because the gate sensor hates Priusesssss!! Really, the place is nice enough. The folks working there are friendly and everything appears safe. Elevator is kinda funky but operable. However, twice I have problems exiting the place - yikes!!!! I hope I still get my $10 for a review from them. :-)) Update: OK it was my fault about leaving the place. You must input your code to open the gate. Also, I have received my $10 for reviewing. They have also replaced all the doors on the garage lockers which gives the place a much friendlier feel. read more

This place really screwed up our moving day. They advertise free use of their moving truck for new customers, which is the primary reason we chose them. My son-in-law spent 45 minutes filling out paperwork, as I watched, and not once did they mention that the ONLY person allowed to take the truck is the single individual who's name is on the unit. When I showed up to get the truck, because I live closest, they refused to let me have it until my son-in-law came in person. It was too late to find another truck, so moving day was delayed by over two hours until we could get this straightened up. If you rent for the same reason, just be warned. read more

The process was simple and quick. The unit was clean. Billy helped us select the proper size unit. Showed us the different options and was pleasant to work with. Paperwork took less than 20 mins. read more

Friendly staff. Place is well maintained. Having a climate controlled unit I was happy with the setup, not cheaply built. Very secure. They offer a free moving truck with rental of a unit. Prices as good as if not better than other places read more

Friendly and helpful office staff, clean and convenient facility. A little pricey, but it is in a nice neighborhood.

This is the third time that I have rented a storage space here in the last 4 years (for business). Mark has always been helpful and great to work with. I love the convenience of being able to pull right up to the door and unload easily, anytime of day. I also appreciate that they carry and sell boxes, packing tape, paper wrap, etc. in the office, in case I have run out. read more

The facility is very nice; HOWEVER, I was unexpectedly caught in Hurricane Ida in New Orleans and did not have power, food, or electricity to charge my phone. When I was finally able to get a rental yesterday to leave; however,  my cell service was intermittent. When able to connect, I had an email and phone call every day beginning on the first day my payment was late. Keep in mind I have NEVER defaulted on my payment. Today I made it back to Chesterfield  (thank God) and had another call, e-mail, late fee notice, and called my Brother in Illinois tracking me down while he was at work ( this is all within one day) Sorry Storage Masters ...I was in an unexpected catastrophic situation. Again the facility is nice but they will harass you...BIG TIME.  Needless to say, be very cautious ...Fun fact.... IT WAS ONLY FOUR DAYS LATE AND I WAS IN A HURRICANE. In reality, I guess they did me a favor by allowing me to realize I do not need the items stored and will vacate the unit. read more

Would highly recommend! Definitely in a time crunch with my move and they were so helpful and super nice! I got exactly what I needed to store my furniture before moving into my house and they even helped me find movers! Super helpful and nice staff! read more

I live several states away, and we had some furniture that has been in our family several generations that suddenly needed to be moved. That left me trying to arrange storage at the last minute. The staff at Storage Masters was helpful and polite on the phone. I picked them based on their Yelp reviews and their location, and I was not disappointed. They did all they could to accommodate my unusual circumstances (needing someone else to sign the paperwork, pick up the key, move the things in, etc., since I was too far to get there in a day.) I highly recommend! read more

I am very pleased choosing storage masters in Chesterfield to store my apartment furniture. The practically free moving truck is what sold me! It made it so easy to move and saved me so much money. All I had to pay was about $35 for the truck ($15 in insurance and $20 for going over the alloted 20 miles they give you for free). I also like that they give you a lock for free and insurance on your items can be bought through them: I'm paying $10 per month on insurance. Staff were friendly and very informative. Signing up was quick and painless. I definitely recommend Storage Masters for all your storage needs! read more

Convenient location and office/facility staff very knowledgeable and friendly. They are will to work with you. Facility is always clean (no trash on the ground), building and units are clean. An unexpected bonus was the free lock that came with the unit, makes renting a unit less stressful. read more

This location is very accessible being adjacent to an interstate highway. It is also well maintained, especially when compared with other storage options in the immediate area. If you find a space in the facility that works for you, grab it immediately because it will likely be gone if you come back on another day. The staff is friendly and tries to be helpful but sometimes gets busy and forgets to follow through. That's not much of an issue once you have rented a space. read more