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    Extra Space Storage

    3.0 (2 reviews)
    Open 6:00 am - 10:00 pm
    Updated a few days ago

    Services - Extra Space Storage

    Self storage

    Vehicle storage

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    4 years ago

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    Emily S.

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    11 months ago

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    Public Storage

    Public Storage

    (10 reviews)

    The Public Storage website states my rent to be $124 for my unit. Public Storage sent me an email…read morestating my rent will be $170 starting tomorrow. No reason for the change. The facility has had the large vehicle entrance door inoperative for more than two months. There is virtually no way to bring a large truck or trailer into the site. They also have only two carts for use inside. Of course, they do not provide any adjustment for such a huge inconvenience. Find a different storage facility which does not arbitrarily make massive increases in rent while not maintaining the site.

    Very disappointed that I selected Public Storage at the Chesterfield location. The property…read moremanagers are rarely on-site during business hours, if you have any issues. Customer service is almost impossible to reach by phone for support. I leased a large unit on the second floor. At the time there were pallets available to help move contents. These have disappeared and I am told will not be replaced. Last time I was there early afternoon on a Friday, a gentleman wanted to lease a new unit but no one on site to help. I told him my frustrations and would not recommend! Also, when I signed up told them that I did not need the insurance, as I had my own through State Farm. I continue to be charged the additional $15 / month for their insurance and cannot contact anyone to help. They say everything needs to be done through the Public Storage app. I could not find a way to correct through the app and finally was able to correct through website. If you call customer service and IF someone answers, they transfer you to another department, where no one answers.

    Extra Space Storage - selfstorage - Updated May 2026

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