Cancel

    Open app

    Search

    CubeSmart Self Storage

    5.0 (1 review)
    Open 9:30 am - 6:00 pm

    CubeSmart Self Storage Photos

    Recommended Reviews - CubeSmart Self Storage

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Erica M.
    186
    32
    18

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Verify this business for free

    People searched for Self Storage 1,144 times last month within 25 miles of this business.

    Verify this business

    AAA Storage

    AAA Storage

    (5 reviews)

    If I could give this storage facility a ZERO stars I would ! THIS COMPANY ONLY WANTS YOUR MONEY !…read moreDo not waste your time or money with this type of business. Leanna Chapman is the most unprofessional office manager I have ever come across. This family owned business should be shut down due to her lack of professionalism and failure to be honest with customers. The amount of times she has been caught in a lie in just single conversation between two people is unbelievable. Then when confronted she acts like she doesn't know what is being spoke upon . Leanna verbally denied being told that there was a MICE issue in the unit I had been renting. When I personally told her staff. I have also spoke with other customers having to deal with the same issues when it comes to Leanna's lack of professionalism . Then she verbally lied and stated that payments were received late when that couldn't be possible when the payments are automatically withdrawn from a credit card . When asked for the records she denied she could even provide them to occupant on lease . She later recanted and ADMITTED the knowing about mice issue on the grounds . Now that I have spoken up with extreme frustration due to the unit being infested I am being sent a 30 day vacate . Very unsettling that after a YEAR nothing was an issue only once I started speaking up about the facilities being nasty and speaking to other customers that also noticed mice feces as well. Not to mention as soon as Leann realized I was a BLACK WOMEN she began to racially profile me and began spreading more lies . Stating I was "banging" on the office door when I have the video RECORED of knocking to turn in a 30 day move out . Leann refused to open to door so the document could be turned in ! TAKE YOUR MONEY ELSEWHERE! Now reading other reviews I see I am NOT the only customer to is saying the exact same thing about Leanna and the grounds ! I wish I knew then what I know NOW ! Example of a Terrible family owned business.

    We moved our belongings from a very clean house to this storage unit when moving. We left that…read morestorage unit for 7 months. When it came time for moving day we paid for a U-Haul and paid movers to move our belongings to our new home. When they showed up asphalt was being poured right in front of our unit. We were told there were signs posted as a warning. The signs posted said the weekend before. We paid all of that for nothing with no money back. When we were finally able to move our belongings we found several mice and nests mice have made. This was utterly disgusting and ruined my sons toys, stuffed animals, and a leather couch. We contacted the property manager about this situation with mice and were told there was nothing to be done because we didn't get insurance. Absolutely disgusted with this facility. We put mice traps in our newly built home due to some of our belongings in the garage from the unit and our trap have caught mice. We may now be infested at our new home. This is a warning to anyone looking to store their belongings to never consider this place. Completely unprofessional and no compensation for our belongings or the U-Haul and movers we paid for.

    CubeSmart Self Storage - selfstorage - Updated May 2026

    Loading...
    Loading...
    Loading...