Was allowed to do prepay for a year and then they stopped that. Then allowed for 6 months and now…read morethey said no to that. Price went from $75 to $185 in 2 years. If you get the web price it is much cheaper but if you are an actual customer you will have to pay a lot more. Garage door broke all the time. Can not get the attendant on the phone and have tried calling multiple days. Home office is programmed to say the same thing over and over with no help. No one values their customers anymore!

great customer service and very helpful! From providing…read morequick and easy access to the units, to providing a helping hand in moving furniture or even just opening a door! I appreciate the kindness would recommend 100%

A household moving project this summer -- their house sold FAST and they hadn't lined up a new one…read moreyet! So all their stuff had to go into storage. They used UNITS for the first two lots, and had a UNITS container in the driveway when the house sold. It looked good and wasn't a detraction. But then the homeowners tried a different container company, in an attempt to save money. Not only did they NOT really save money, as the other company had lots of fees for every step of the process, and much more shifting of the load (the other company pulls the unit onto a trailer at a 45 degree angle, UNITS always stay flat!) And in less than 2 months in storage at the other place mice had build a nest in the furniture! There were also indications that the other company's so-called temperature controlled space was not optimal. In short: UNITS is worth it -- a seamless delivery and pick up, better outcome for the belongings, and cost differences were not real.

If I could give UNITS six stars I would! You won't find a portable storage company that comes up…read moreto the high standard that this one sets. Led by its owner, Chris, the staff and the business go above and beyond what they should be expected to do. They are very friendly, knowledgeable, prompt and high-tech. They went out of their way twice to meet our schedule, even when given almost no advance notice. Look no further when searching for a clean, sturdy, well-protected portable storage UNIT. I whole-heartedly recommend this company. They are the very best and you will not be disappointed! A Very Happy Customer

Our situation... Needed to move furniture from Kirkwood to Jefferson City for our daughter who…read morejust graduated college. Next to -0- packing or boxing. Estaban and his team were great to work with. They were pleasant, professional and respectful of property. They were also highly efficient and got the pack and load/ unload done quickly so they were respectful of time. They delivered without any issues or concerns. Definitely recommend them.

Do not use this company!…read more I trusted them to take care of our belongs as they seemed to be a reputable company. They seemed easy to work with and after just having a baby we wanted movers that were hassle free and trustworthy. (They broke a dresser and a rocker from the nursery) They are fine so long as your expectation is that you just want your items delivered. If you expect them to be in the same condition as they left your house, that's where they fall short. They broke several items and when you file your claim, they initially send you a rather intense email about how it's better to settle for $500 than continue with the process. We chose to continue as our items were worth significantly more than $500. We have now received an offer of about 30-50 cents on the dollar. And 1 item they will not reimburse for because I can't prove that the mid-century modern record counsel was working before they smashed it. Even though I have a photo of the top open right before the move. Long story short- if you do use this company, take photos and videos of all of your belongings to insure that you aren't left with nothing at the end. Or faced with spending even more money to replace the things they broke. They are very expensive and I thought I was hiring a company that stood behind their work. I apparently did not. I am still trying to figure all this out, but it seems to me that if you hire movers and buy insurance you should not be out even more money to replace your furniture that they broke.

I have been using this location for several years. Prices are competitive and management is…read morefriendly. I appreciate 24 hour access and the fact that they have an on site manager.

HORRIBLE management team whom conducts shady business. I have had a unit here for two years, upon…read moreuntil a recent management change I had zero problems, everyone I spoke to was kind, considerate, compassionate and friendly. Since the new management change it has nothing but rude, inconsiderate, and unfriendly service. My biggest concern is they turn off your ability to pay your bill to make it extremely difficult for you, your unit then falls in default therefore allowing them "legally" (so they have it worked out to be) to auction your unit for a far larger profit. DO NOT RENT HERE.

looking For person who purchased my unit. I never got a final notice of Sale of my unit. had my…read morechildren's medical documents in there. unit #7754. sold between January 25-February 25. Was told "nothing they can do". Destiny Dwyer.

Customer service was amazing. Clarence was very friendly and helpful in picking out the correct…read moresize unit. My unit was clean and in working condition. I like the security of having the gate, a pin pad on each section, and two locks on my unit. Would definitely recommend.

These guys are amazing. From packing fragile pieces to moving your entire house. Thank you Chris,…read moreNick and crew, they are top notch. They were able to move us out of a house we had lived in for 18 years and haul off all unwanted items. It is awesome to have them unpack and help me find new homes for all our things. You will not find a better price then Dielman moving and storage. I highly recommend them for your move!

They were super friendly and gave us a pretty reasonable quote. Unfortunately, we went with their…read morecompetitor, who did a pretty bad job. Looking back, we would have used them and will likely do so next time.

Rude staff members who were disrespectful and relatively unbothered by inconveniencing customers…read more Avoid interacting with chase and Karon at all costs. This is truly unfortunate given the kindness and professionalism of the manager Henry, who was not there today. I have left a message for Landon Banks, president. I will update my review based on my conversation with him.

Inside storage is clean and easily accessible. They helped out in a pinch when I was flooded out of…read moremy place by offering one month free.

Just rented a parking space from I-55 Store It, and the process couldn't have been any easier!!…read more Thank you, Nik!!

I would like to give a huge shout out to the US Van line out of St Louis. We needed movers to help…read moreus pack and move but everyone who quoted us was an outrageous amount and were not available for the times we needed. US Van helped us from start to finish!! They quoted and stuck to there price and staff was amazing and helpful with all our needs!! Def will be telling friends and family that this is the mover to choose.