These guys are great! Friendly and helpful staff. The facility is very clean and great options as…read morewell had to increase our storage. On my 4th year here.

The on-site managers have been awesome, but they get run off or fired by the micromanaging…read morecorporate supervisor. That guy lacks any sense of customer service. And he surveils the on-site folk with his office cameras. So, when you read about the on site mangers being great, they WERE. But they are gone. They also jack the prices up without notice - like Public Storage does. Facilities are just okay. Lots of spiders, insects, frequent webs, and they have had roof leaks. Floors dirty when we moved in. If the owner took a different approach with his corporate management of the place, it would have hope. By the way, the truck is not "Free". That is totally misleading. You can use it for one half day rental period and a limited number of miles. After that, it is costly and they require insurance add ons. Do NOT be misled into believing the truck is there for you to use for free anytime you need it.

looking For person who purchased my unit. I never got a final notice of Sale of my unit. had my…read morechildren's medical documents in there. unit #7754. sold between January 25-February 25. Was told "nothing they can do". Destiny Dwyer.

Customer service was amazing. Clarence was very friendly and helpful in picking out the correct…read moresize unit. My unit was clean and in working condition. I like the security of having the gate, a pin pad on each section, and two locks on my unit. Would definitely recommend.

My husband passed away last week suddenly, and Baue funeral home was outstanding from start to…read morefinish. TRISHA DAVIS, was our funeral director and worked so hard to make the visitation, service and burial at the cemetery the next day special. Everyone at the Jefferson location, including ELLEN & JAMES, were so kind and helpful. Next i plan to pre-plan my own funeral there. I am very grateful to them all.

My mom, Mary Rita Langston, had her service at the Jefferson location recently. Her first name was…read moreMary Rita, not Mary. She never went by Mary. I explained this so they did not think Rita was her middle name. During the planning meeting with the funeral director, I stated this. Also, she did not like flowers so I asked that her obit stated no flowers please. We wrote obit at meeting & I signed it. They posted the obit with the name Mary under her photo & a link to send flowers. I called upset & it was corrected. At her service the signage said Mary & even the ashes I took home had Mary listed on the bag. The worst part when when I viewed her prior to cremation. They mentioned she would be in the hospital gown she was wearing in the hospital. I also said she doesn't wear makeup so please don't apply any when I see her. They had the photo I provided for obit. They put heavy foundation, rouge & dark lipstick on her. Most upsetting was they had her in, what appeared to be a push up bra. They made her breasts look like cones very high on her chest. She was 81 years old. No one arriving from the hospital morgue after suffering a heart attack is wearing a push up bra under the hospital gown. Why would they do this? I posted a review on their website & they took it down. Don't trust your loved one with a company that can't even get their name correct despite multiple reminders.

I have been using this location for several years. Prices are competitive and management is…read morefriendly. I appreciate 24 hour access and the fact that they have an on site manager.

HORRIBLE management team whom conducts shady business. I have had a unit here for two years, upon…read moreuntil a recent management change I had zero problems, everyone I spoke to was kind, considerate, compassionate and friendly. Since the new management change it has nothing but rude, inconsiderate, and unfriendly service. My biggest concern is they turn off your ability to pay your bill to make it extremely difficult for you, your unit then falls in default therefore allowing them "legally" (so they have it worked out to be) to auction your unit for a far larger profit. DO NOT RENT HERE.

Blocked my wife after subcontracting out without prior notice, then told us its our fault whe not…read moregiven a method of payment until the random man they sent said cash only and to figure it out. Handed out personal information without consent. Terrible terrible business DO NOT USE Owner replied saying my wife couldn't pay, Lie we did pay the guy the issue is not confirming a method of payment nor clarification of subcontracting let alone sharing personal information. Instead she just told us to handle it when the guy just showed up in a pickup truck said he needed cash. Also she found him at a walmart parking lot not an actual employee etc.. Great Job there lady

I am not one to write reviews. I believe a job should always be done top-notch but Katie and Rusty…read morewent above and beyond. They were extremely professional and kind. After they hauled away a few items, they noticed things that needed some attention and they took care of it. Due to their knowledge and hard work I am now able to enjoy my yard so much more. I would highly recommend this company!

I couldn't be happier with the service. They were very fast and handled the entire firepit gas line…read moreprocess, including all the red tape with permits and inspections. Beyond that, they noticed our increased gas needs and proactively coordinated with Spire to swap out our meter. They made a complex project feel easy!

Our situation... Needed to move furniture from Kirkwood to Jefferson City for our daughter who…read morejust graduated college. Next to -0- packing or boxing. Estaban and his team were great to work with. They were pleasant, professional and respectful of property. They were also highly efficient and got the pack and load/ unload done quickly so they were respectful of time. They delivered without any issues or concerns. Definitely recommend them.

Dont trust them! All fake reviews on Google. They dont want to work, they just want to charge and…read morerip you off... Extremely frustrated with their services. Undependable! A total scam!

Rude staff members who were disrespectful and relatively unbothered by inconveniencing customers…read more Avoid interacting with chase and Karon at all costs. This is truly unfortunate given the kindness and professionalism of the manager Henry, who was not there today. I have left a message for Landon Banks, president. I will update my review based on my conversation with him.

Inside storage is clean and easily accessible. They helped out in a pinch when I was flooded out of…read moremy place by offering one month free.