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    The Pampered Pause

    5.0 (7 reviews)
    Closed 8:00 am - 8:00 pm

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    7 years ago

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    6 years ago

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    13 years ago

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    8 years ago

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    8 years ago

    We were very happy with the results. Marcy did a great job! We plan to scheduled a return appt when needed!

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    The Dog Stop - Deerfield - What drives us is LOVE for dogs

    The Dog Stop - Deerfield

    (26 reviews)

    If there was a negative star option, I would have used that…read morerating. If you love your pet, do NOT let them near this facility. We boarded our healthy but elderly dog for a week at this facility. We boarded her here before without incident and always informed the handlers about her chronic conditions, but not life threatening conditions (bronchitis, arthritis and partial deafness). Before the week was over and on Christmas day (the day before we were due to pick her up) we received a text message (because why would anyone pick up the phone these days) informing us that our dog had diarrhea and had literally soiled all over herself. We asked whether we could pick her up right away in response to their text but were told that we should wait a couple of hours. After we brought her home our dog vomited several large rubber bands and bile and started shaking uncontrollably, followed by more diarrhea. We promptly took her to the emergency vet and spent hours there and many hundreds of dollars in testing, including an ultrasound the following morning, to treat her dehydration and to make sure that our dog had expelled all of the foreign matter from her system. We informed the Dog Stop of these facts and received a "poor dog" text in response, claiming that they were "investigating the matter." No phone call or any offer to make things right by this facility. The negligence of this business and their staff have caused pain and discomfort to our (former therapy) dog who has precious little time left on this Earth. I am outraged and how little concern they have shown for our animal and would never ever let any animal near this facility.

    Do NOT send your dogs here. Horrible care First of all they do not answer the phones and I've…read morecalled numerous times. To make this a short story I decided to board them for the weekend to give this place a try as a new for me and my dogs. They were there for two days. On the last day they sent me a text saying "btw your dog has limp" so I get there and tell me he was playing a lot with other dogs. He didn't seem to limp when we left. But as soon as I got home he started to limp again so I decided to check his paws. They had blisters on them!!! They have astroturf and it was like 90 degrees outside. God knows how long my poor dog was out there for burning his poor paws! Never again I'm livid.

    Rover’s Place

    Rover’s Place

    (54 reviews)

    Today I had my 13-year old Havanese groomed at Rover's Place, and I'm thrilled…read more After a brutal groom at Wags on Willow (reviewed separately), our vet suggested Rover's, and I'm so glad. My senior dog can't take epic grooming sessions, and her hair was choppy and uneven after her last groom. Her ears and tail had been weirdly shaved, and I wasn't sure we'd be able to make her look normal again during her lifetime. The staff at Rover's is friendly, patient, and knowledgeable. The groomer we saw today has been grooming for 18 years, and had my sweet pup groomed in 45 minutes--and it's the best cut she's had in years. She did what she could to round out her ears, and to help set her up with a cut she can grow back into and look like herself again. My dog is fluffy, soft, adorable, and HAPPY! As a side note, all of the groomers there today were being so warm and friendly with the dogs in their care. I even saw one groomer sitting on the floor keeping a dog company while it waited for its owner. We will be going to Rover's for our grooming from now on!!

    The staff have been great and the facility is clean however the ratio of dogs to humans can be too…read moreextreme. On more than one occasion We have seen one person trying to manage 15+ large dogs. It's often too many for him or her to control. One family member compared Rover's Place to a shelter because the dogs are put into crates more often than they should be. Our dog enjoys going to Rover's Place, finds ways to have fun with the other dogs and comes home tired however, we were hoping that there would be additional open space for the dogs to run around.

    The Pampered Pause - groomer - Updated May 2026

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