1. The Palmer

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Round Rock, TX

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The Palmer

3.7 (6 reviews)
Closed • Closed

By appointment only

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Stetson Property Management

Stetson Property Management

(74 reviews)

EXCELLENT. If you're looking for a highly competent, professional team, make SURE to contact…read moreStetson Property Management. They work VERY hard to find the perfect tenant, they keep you informed on everything, they have NO hidden fees, and working with them has been absolutely fantastic. If you're a renter, know that Stetson goes out of their way to make sure your property is spotless and to the highest standard. Texas is lucky to have Stetson!

Ryan has now claimed there was a noticeable pet odor "throughout the home." That is an interesting…read moreassertion, considering we had one hypoallergenic dog who was regularly groomed and bathed, was never permitted in any of the carpeted areas, and was completely removed from the home while it was being cleaned. The house was left spotless and, frankly, cleaner than it was when we moved in. Most notably, their response completely avoids the lack of customer service. We have rented from several other companies and have never experienced anything comparable. Their response has done little more than reinforce my original review. Still a nightmare of a company. Company provides poor communication until they want something from you. We left our rental spotless and they still took out over $400 for cleaning fees. Anytime we called to get info their answer was basically we have other customer so we will get to it when we get to it. There are a million other incidents but overall stay away!

MAA Round Rock

MAA Round Rock

(22 reviews)

Just recently signed my lease. The application process was easy. Sandra was amazing to work with…read more She answered all my questions followed up to make sure that my apartment search was going good and invited me to apply after doing a self walk-through. She was professional and courteous. Throughout the whole process. The communication was the key point to decide to move to the property. The apartment has an easy to get to filter for the AC a built-in desk next to the kitchen a nice patio area. The only downside is Carpet in the bedroom on the downstairs unit but that was a personal preference. The property is close to different restaurants and H-E-B plus market, it's quickly accessible down the stretch from interstate Highway 35. The property is also pet friendly. They have a gym and a big pool as well as a dog park and the playscape for kids. The property also has a trail around the property for walks. They also have a car station with the vacuum. The trash has to be taken to the trash compactor in the front of the property.

Residents are trashy, property is unkempt, and maintenance is mostly useless. The worst part of MAA…read moreRound Rock, is the absolute unprofessional and childish mindset of Diana Kim and Tricia Crane. Both of these individuals have no place working with the general public and definitely need an education on conflict resolution. If MAA cares about their reviews and image, then get rid of those two pathetic employees, and hire capable, educated, and professional employees.

The Palmer - apartments - Updated October 2026

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