It was fine, but at some point, they started ignoring noise complaints, like loud music or…read moreexcessive barking. In my building, there's a dog or even two in almost every single apartment. I can point to at least three apartments where people smoke marijuana in a non-smoking building. So if you're a person with a dog, a love of loud music, and the smell of marijuana, this is the place for you. If you just want some peace and quiet during your few hours away from work, I'd recommend avoiding this place. I don't even mention the dog excrement people clean off their patios once a month.

We have lived here for over 4 years and cannot say enough nice things about this complex and the…read morestaff. This is the most beautiful property and the apartments look brand new and the flooring, granite counter tops, and large primary bathroom and closet are wonderful. If we ever have a maintenance problem it is taken care of in 24 to 48 hours. Everyone working at the office is very nice and respectful, and the maintenance people are trustworthy and knowledgeable. We would highly recommend this apartment complex to anyone thinking about renting. These units are so pretty they are more like condos than apartments! Thank you very much.

This apartment is so dirty, the bathtub is sooooo yellow color, the whole bottom walls are dusty…read moreand dirty, I found soooo many cockroaches, when I vacuumed the carpet there was sooo many pets hair. Bathroom two different light colors. Toilet handle is so dirty and yellow... it's disgusting. No wonder they didn't let me go back to check on the apartment before I sign the lease, because I would have changed my mind. I took pictures of everything so when I move out they can't tell me that I left the apartment dirty because I came into a dirty apartment. I had to bleach the yellow bathtub, deep wash and vacuum the carpet and wiped the whole bottom walls. Whoever used to live there was a dirty and disgusting person maybe but when they left, the apartment didn't care enough to properly cleaned the whole apartment or change what's already look bad, they only "semi renovated" the kitchen part. Too late to move out now but definitely not gonna recommend anyone to move here. Not worth the price!!

This apartment home is incredible, they are focused on cleanliness and friendliness. The best…read moreaspect is the incredible people that work there. From day one Katherine has been the most helpful, kind and supportive to our family. The entire staff are incredible but Katherine..thank you for helping us to make this home!

If you're looking for a cozy, quite, and affordable place to live this is it! I've personal have…read morenever written a Yelp review but my experience here has been so amazing I needed to share. The leasing office communicates very well, which made moving in very easy, the units are very homey and warm, and the location is amazing, quick access to almost anything because it's so close to I-35!!

This complex is amazing! Including their management and maintenance staff! Responding to the…read moremaintenance request within an hour. Miranda and Jamie was super sweet to our family! I was impressed how Jamie found a solution for our problem with a referral program.She did her best in every our situation! We enjoyed our stay with this complex. Tramor felt like home ! Neighborhood is very sweet cute and lovely. There is a huge pool! Also if there some maintenance in your pool you can use other complex pool which is also "Tramor"'s Nextdoor. on the side located a laundry room which is so cheap in price and very clean, it's just make your life with them much more easier. If you will follow their rules they will be super respectful and sweet

My boyfriend and I are new residents and couldn't be happier with our decision to move to Aura 36…read moreHundred! Kim made our application and move in experience amazing! Everything at this complex is so clean and well taken care of. So happy to call this my home!

This place has amazing amenities and the pool is the BEST in Round Rock! You should definitely stop…read moreby and see this place. 5 stars is a easy review

If you're considering living here, please read this first…read more During our lease, we dealt with constant maintenance issues that were never properly resolved. The dishwasher always had a foul smell, the kitchen sink repeatedly clogged, and the breaker would shut off -- even after a maintenance visit where we were told the clog was from the previous tenant. The washer and dryer in-unit were extremely outdated. The dryer finally broke at the end of our stay and at that point I couldn't afford another 3+ days waiting for maintenance again. Cleanliness around the property is shockingly bad. Even though this is advertised as a "non-smoking" community, residents frequently tossed cigarettes and trash into our personal valet trash bin. Hallways and stairwells were often dirty, with spilled drinks and garbage left out for days. We contacted management multiple times and nothing changed. One morning I opened my door to find someone had dumped an entire bagless pile of trash all over our welcome mat. Noise was another nonstop issue. We experienced neighbors blasting EDM loud enough to vibrate the walls on weekday nights. We politely asked them to stop -- and they just did it again the next day. Another neighbor would open their balcony door while their baby screamed for long periods as early as 7am, louder than my alarm. The upstairs neighbors stomped constantly. There was no sense of respect or community. Security and access were also a complete mess. The pedestrian gate battery was stolen repeatedly for weeks -- I use that gate daily, and I'd come home tired from work only to find it unusable again. The car gate was so unreliable that management changed the guest code to 1111 because the keypad barely worked. On top of everything, be prepared to get scammed when you move out. They withheld our entire $500 deposit and even charged us nearly $300 extra for repainting, new carpet, and "cleaning" -- the exact same routine turnover work that every apartment already budgets for. The worst part is that management actually sent us a move-out inspection quote stating the unit was in "excellent condition" with minimal wear. Then suddenly the charges appeared anyway. It felt dishonest and predatory, like they rely on tenants not fighting the fees. Make sure you document everything, take photos when you move in and out, because this place will absolutely try to squeeze every last dollar out of you on the way out. Overall, this was the least neighborly, most stressful living environment I've been in. Every week there was something new to deal with. For the price of rent, it's not worth the frustration, lack of upkeep, or complete absence of management accountability. Save yourself the headache. Look elsewhere.

Going to keep our deposit and try and charge an extra $1000? For damages? I don't think so. In a…read moreroach infested building after tricking us into signing another year lease. We had a leak in our ceiling in the first unit. They said they would move us, they failed to mention it was a renewal in our lease so it completely ruined our plans to move closer to our family. Money hungry, and slimy business practices. I like Nate, and I like Anthony so I hate to blast, but this is completely unacceptable.

I'd highly recommend considering Bexley at Whitestone! Leasing agents Toby and Dylan were very…read moreresponsive and easy to work with throughout the entire process from initial interest to move-in. The floorplans are quite large and generous for their price point and it's generally a quiet place to live for those that work remotely. It's also within close proximity to 183 and 45 and within walking distance of multiple shopping plazas. I would highly recommend!

AVOID BEXLEY AT WHITESTONE…read more DIRTY APARTMENT AT MOVE-IN. BROKEN ITEMS BEFORE WE EVEN MOVED IN. RECURRING COCKROACH INFESTATION. HIDDEN PLUMBING LEAKS. UNRELIABLE VALET TRASH SERVICE. EXTRA FEES AND CONSTANT EXCUSES. POOR MANAGEMENT AND NO ACCOUNTABILITY. Our apartment was handed over with dirty floors and multiple damaged or non-working items that should have been repaired before move-in. The cockroach problem has been especially disturbing. This was not an occasional sighting. Cockroaches repeatedly appeared throughout the apartment, including on the walls, around the kitchen, inside cups, and around everyday personal items. We constantly had to worry about where the next one would appear. It made the apartment feel unsanitary and extremely uncomfortable to live in. We also discovered a hidden plumbing leak that was not proactively identified by management. As with many other issues, we had to find the problem ourselves, report it, follow up repeatedly, and push for action. The valet trash service has also been unreliable. We are required to pay a monthly fee, yet our garbage was left uncollected for days during the summer, creating a terrible smell throughout the building. Management acknowledged the missed pickups and service problems, but later charged us an additional $25 for an alleged trash violation and initially failed to provide clear, time-stamped evidence. This is not one isolated problem. It is a repeated pattern of poor move-in preparation, pest issues, maintenance failures, delayed responses, temporary fixes, excuses, and responsibility being pushed between management, maintenance, and third-party vendors. We have photos, emails, and written records documenting these issues. DO NOT MOVE HERE. SAVE YOURSELF THE STRESS AND LOOK ELSEWHERE.

My boyfriend and I have lived here for a while now, and I genuinely have to give the biggest…read moreshoutout to Lily and Patrick. Lily has gone above and beyond for us more times than I can count. It's so refreshing -- and honestly really rare -- to have someone in an apartment office who truly cares and follows through every single time. Patrick and Lily are both so attentive, and it shows in the little things they do without being asked. They're the kind of people who make living here feel easy and supported, and that's something I've rarely experienced at other complexes. We really appreciate them. Highly recommend living here.

This review is for the leasing office staff. They're always gracious and easy to communicate with…read more I came from The Standard in the Domain where the leasing office was IMPOSSIBLE to work with and ended up being the reason I had to go after YEARS of being a resident. The Avery staff are willing to work with me over changing apartment floor plans after 2 years of being here. They always respond to my emails and I really appreciate that. I've never had any issues with them and that's what makes a good community.

Honestly, beware of this place. Echoing the sentiments of some other reviewers, they change their…read moretune quickly during the move-out process and once you are leased. I had the unit above me literally flood and as a result maintenance had to punch holes in my ceiling to release the water. Afterwards, I had giant fans and a big dehumidifier in my apartment for days on end without any reduction to my electricity bill. The office was incredibly standoffish about communicating with me. And to make matters worse? When it was finally time to move out, they charged the damage to the apartment to ME. They are an actual nightmare scenario for apartment living. There are so many other options in the Cedar Park area - go with anywhere else.

Stopped by to tour with Edith, who gave me a great experience getting to know the property,…read moreamenities and pricing! Can't wait to move in!