They really care about their residents and want everything working properly and safely. Very quick…read morein responding too! Much better than my old property manager!!!! Pierce is great! Honestly the whole staff is !!

I greatly appreciate Ryan taking the time to make this right. I understand at time we can't…read morecontrol what property owners do, but I am very happy that Ryan has kept in communication and continued to update me on this matter.

I had two spots in our backyard that could potentially fit a putting green, and I wanted the real…read morething, not putt-putt. That's exactly what Southern Turf delivered. We were close to having our landscaping company build it. I'm really glad we brought in a specialist instead. Mark came out, measured both areas, picked the one he thought worked best, showed me the design, and asked what I wanted. I told him: tough, hard to play, something that simulates real golf. That's what we got. Letting Mark design it the way he thought was best was the right call. The customer service was incredible. The pool company had left the drain area unfinished, so Mark drove to Lowe's, picked up a drain cover, and came back to finish it himself. He even updated where the irrigation should run to make it a fun, usable four-hole green. That level of attention to detail, not just letting things slide, was consistent throughout. We also had them install artificial turf in the other area. With young kids, Mark thought about details I wouldn't have, making sure it was soft underfoot and wouldn't get too hot. He really listened. He came back a week later for a walk-through and cleaned up the edges to make sure it was exactly what we wanted. The price was very reasonable for what we got, and the end product is so much fun. The green is tricky. You have to get the pace and angle right. I'm pretty sure one of the holes is impossible, but maybe that's just my golf game. So glad we brought in a specialist. The work from Mark and the team has been amazing

Ms. Erin provided excellent service. She explained the details of the artificial grass and the…read moreinstallation process to me. Ms. Erin addressed all my questions, and the installation work was flawless. The artificial grass looks beautiful.

I'm on the back of the complex which looks out to the Brushy Creek Regional Trail and trees galore…read more The trail itself is 10 feet wide just perfect for biking , rollerblading, jogging, walking ...you name it:) It's a nature lovers dream come true Resident 5 years

Highly recommend recommended, a wonderful place to reside. Residence seem to be very friendly, the…read morepools are clean and I really like how the parking lot is well organized.

If you're looking for a cozy, quite, and affordable place to live this is it! I've personal have…read morenever written a Yelp review but my experience here has been so amazing I needed to share. The leasing office communicates very well, which made moving in very easy, the units are very homey and warm, and the location is amazing, quick access to almost anything because it's so close to I-35!!

This complex is amazing! Including their management and maintenance staff! Responding to the…read moremaintenance request within an hour. Miranda and Jamie was super sweet to our family! I was impressed how Jamie found a solution for our problem with a referral program.She did her best in every our situation! We enjoyed our stay with this complex. Tramor felt like home ! Neighborhood is very sweet cute and lovely. There is a huge pool! Also if there some maintenance in your pool you can use other complex pool which is also "Tramor"'s Nextdoor. on the side located a laundry room which is so cheap in price and very clean, it's just make your life with them much more easier. If you will follow their rules they will be super respectful and sweet

I made the quick decision to move from North Austin to North Round Rock. I only had 1 day to find a…read morenice place to live. I called Apartment Pros and Clementine helped me. I first talked to her about 3 pm and the next day at 10 am she had places lined up for me to show me She was very organized and professional. I told her exactly what I was looking for and she only showed me those that fit my criteria. She only had to show me two apartments before I found the perfect one for me. She explained the process as we went through it, and has followed up with me several times during my application and leasing process. I picked Apartment Pros based on the number of good reviews they had on Yelp. I am adding another here because they were so professional and detail oriented.

The service this company provides is priceless. I contacted them to see about getting an apartment…read morelocated that fit our every need and they came through. Gus was our agent. He went above and beyond of what I was expecting. Can't say enough. Good work. Would use them again. Thank you Apartment Pros Round Rock. .

Just phenomenal. I'm a single mom and the maintenance here is very responsive. The front office is…read moreso nice, and most of all, I feel safe. People take care of their things and I have had 0 issues with noise. It's a quiet community within 5 miles from H‑E‑B, gas, and everything you need.

I currently live at Sunchase Apartments and am very happy here. My one bedroom apartment is…read moreextremely roomy and comfortable. The management staff is very professional and friendly. I've been here for 6 months and have no complaints at all.

Filled out an application here and then decided not to move here after reading reviews and they…read moresaid my deposit was NOT refundable

Just recently signed my lease. The application process was easy. Sandra was amazing to work with…read more She answered all my questions followed up to make sure that my apartment search was going good and invited me to apply after doing a self walk-through. She was professional and courteous. Throughout the whole process. The communication was the key point to decide to move to the property. The apartment has an easy to get to filter for the AC a built-in desk next to the kitchen a nice patio area. The only downside is Carpet in the bedroom on the downstairs unit but that was a personal preference. The property is close to different restaurants and H-E-B plus market, it's quickly accessible down the stretch from interstate Highway 35. The property is also pet friendly. They have a gym and a big pool as well as a dog park and the playscape for kids. The property also has a trail around the property for walks. They also have a car station with the vacuum. The trash has to be taken to the trash compactor in the front of the property.

I do not understand the 2.4 rating of this complex, I just signed my 3rd lease. We have an…read moreexcellent staff in our office, and our maintenance is exceptional! I have never had a problem with the office employees, any questions or concerns are always answered politely and very quickly. Maintenence is exceptional, again I have always been responded to very quickly and politely. The grounds are kept beautifully and building upkeep is also a plus. I find I am very pleased living here.

DO NOT MOVE HERE PLEASE!!!!!!! We are moving out in April and the only reason we didn't break the…read morelease is because of how expensive it is to do that. We have had so many issues with our AC and they do everything but replace it. Which I get it's expensive, but it's extremely annoying to have to continue to call maintenance and then they only show up sometimes. I called twice last week and no one responded or fixed the issue. We're getting close to the really hot temp days and I already know I'll be calling more often. We are going days with it being 80° in our apartment even though it's running and we are being charged but it's not cooling at all. I call during business hours and no one answers. We are so ready to leave and I highly recommend you don't live here. Next day update: my husband reached out to corporate to finally get some answers. Our AC was in fact not working. So they did not come out because they didn't want to do their job and we were right about it not working. They put in a portable unit and didn't communicate anything to us until after they came in our home and did that. We had also put in a service request for MOLD in the bathroom and they painted over it. DO NOT MOVE HERE. If you're already here, GET OUT.

While I just came by to ask about an apartment, the property was surprisingly clean and the…read moregentleman on staff was super helpful and friendly. While this place looks aged it's well taken care of and the staff appear to car about you and that's the most important part of any apartment complex

Keep searching! There are cheaper and better apartments out there! These apartments are old and…read morewhen we first moved in, there were a bunch of damages. Do yourself a favor and save your money and get yourself a better apartment.

Great apartments for reasonable price in the Round Rock area. Prime location. Friendly staff and…read moreneighbors! Love this place!