The technician that did my toes was honestly great. She took her time massaging my feet and helping…read moreme relax. Sadly and as others have mentioned the host is rude. I had not visited in a long time, I used to love this place but when I inquired about the $20 gel charge (which I was ok paying but just didn't realize it had gone up by that much) she disregarded me. I'll be taking my business elsewhere.

Lily did a good job on my nails. The lady who did my pedicure did a nice job. But that doesn't…read morenegate how rude & unprofessional the 1st person was. No hello. Just take your shoes off. Why? Their was no water in the pedicure bowl! They reassigned her to another customer. I don't recommend this nail salon

The women working here are always so sweet to me and nails always looks so cute when they're done…read more(: also the price is unbeatable

I had an amazing experience at this nail salon! The staff was very friendly, professional, and…read morewelcoming from the moment I walked in. The salon is clean, relaxing, and well-organized. My nail technician paid great attention to detail and made sure I was happy with the shape and color. My nails look absolutely beautiful and lasted a long time. I highly recommend this place and will definitely be coming back!

Wifey wanted to stop to get her nails done. The staff here remembered her from a previous visit and…read moreasked if she wanted to try a new pink color they got in. She was so happy. Good job...lots of people here. They seem to have a bar also so party on!

I normally like coming here but today I didn't have time for a full set and my nails are still good…read moreand strong enough for a fill, I don't like how they ACT LIKE it's THEIR nails if I say I want something done I'm paying so do it my way!!!! If I wanted them thinner then DO IT! If I wanted it done like you wanted it you would be paying for them ! Thank you won't be back -

Lisa and her team is amazing! Great customer service, skill and technique is definitely on point,…read moreit's clean in there, and she takes her time.

Wynn is the only one I allow to do my nails because I'm over the top picky. I don't even tell her…read morehow I want them she just took the time to get to know me, my style n my picky plain Jane ways.. lol.. Tina does my pedicures, she sweet and does a great job when Tina is not available I do let Tom do my feet because he's good too. I hope this helps because finding good work n customer service is hardddd!!

This salon had excellent service from the moment I walked in. It's also very clean and they were…read moreable to see me as a walk-in very quickly. They also offered full sized sodas and bottled water. The lady who did my pedicure was REALLY rough when cleaning my nail beds with a sharp tool but she was great when it came to the parrafin and massage. I did not appreciate a $15 charge for gel polish but I guess everyone is in a recession.

I made an appt with US Pro Nails (eastchase) on May 10thto have the full set acrylic nails done…read morefor my bday vacation. I was very pleased with the nails and the nail tech named Theresa. She advised me to have a follow up soon so I returned on June 7th. She wasn't available so they gave me another nail tech ( found out later she was newly out of school) in which I don't have a problem with because I believe in getting hands on training. Just tell people. Geesh!! I showed her my previous nail job and shared how much I loved them, how I wanted the same exact thing on this visit. I also stated that I would like them a little shorter this time. She agreed and started working. Several times, I had to point out errors, like for example; not enough coverage on the sides. She started sharing with me that her solution may have been ( sabotaged) she also stated the solution wasn't mixing with powder therefore it wasn't flowing smoothly enough for her. So I asked her if she wanted to stop and maybe get another solution but she stated no,and continued as she mumbled to herself. After 3 hours she told me to go wash my hands and since I had done this before I knew the next step was for her to put on the final polish. I reviewed with her several things wrong and I asked her to smooth them more because it looked soooo bulky. She did, but it just looked like she could not correct her mistakes so I agreed to stop. Now as I went to wash my hands I passed by the tech named Theresa ( the first technician) and I asked her if it looked right. She looked and kinda gasps, she told me to ask the appointment scheduler to put me on her schedule. I never went back down for the other tech to finish. My nails looked horrible. I went to the scheduler to see when I could get in with Teresa but she was going to be busy for a while and I had already spent 3 hours there and I had another appointment somewhere else so I just asked for the next available slot. Which was Tuesday June 10th after I got off work. I went in Theresa was ready for me and I sat down to finally finish this. The guy named Scott ( the scheduler) came and told me that I would have to pay for a full set, at this point I was like ....sure. She had to remove the old acrylic ( I get that) and then start over. So again, I was ok with paying for the job. Theresa did an amazing job, reflecting, a very skilled professional job. When it was over I went to pay my bill and there lies the problem. On top of charging me for another initial set Scott charged me for the removal of the botched job as well. To me I feel that the business should have competed for the removal and at least a discount for having to start over with a full set instead of it being a follow up. For One, I don't wear nails due to my profession it's prohibited. This was originally for a special occasion and I only came back because Theresa impressed me and every time I looked at them I smiled. Scott proceeded to tell me that if I had wanted a specific technician for specific requests that I should have said something because the other tech had worked on me for three hours and didn't get paid because I didn't pay. But here's how I see it. It's a professional establishment. A Nail Spa,NOT a school. He should have let me know that the tech is in training and let me make a decision accordingly. I didn't know she was new and newly trained because I'm not a regular customer. I don't think it was my fault or responsibility to clarify that I needed a basic acrylic manicure. That was the expectation of my visit. And I didn't want to pay for that botched job because he was still going to charge me full price. What ever happened to great customer service? I'm not happy with the charges and the way he handled me as a new customer so needless to say I won't be returning. I'm hoping that we get some better qualified Nail Salons in the Eastchase area soon because I love a good Spa Day and great customer service. Thanks Yelp for this space to vent and warn others.

I used to love coming here. There was a younger girl that did my nails and she was nice to me, she…read moredid a stellar job, and the dip nails were smooth/even and as thin as possible. HOWEVER. The last two times I've been (once in December, once this week) have been terrible. I don't know the name of the lady who did my nails those times but she did not do a good job. She is not gentle, caused me to bleed on EVERY SINGLE FINGER (see attached photos), the gel is thick and lumpy, and she doesn't talk to me or offer me a drink or anything as the other reviews describe. Another weird thing is when the younger girl did my nails, it was always $40 even for dip. But somehow when this other lady does it , it's $47? Even on my natural nails? I don't understand the cost difference. It's just this one lady, if I knew her name I would put it in the review. Unfortunately won't be coming back here :(

So nice great customer service , they have many services available! Owner is friendly and willing…read moreto help

Everyone here is so talented -- AND they make you feel so welcomed. Tina can do ANYthing -- any…read moredesign or graphic or color. You just have to ask.

I was really impressed with this business. I stopped in after work to get a set replaced that was…read morenot up to par from another shop. I was pleased to have Nick as my tech and he didn't great job. I showed him a picture online and he was able to recreate the look pretty accurately. Overall the cost for the service was very solid and I was pleased with the price. The shop was busy, and that was nice to see. There was the standard reel of shows on a tv (pets here) that was enjoyable enough. There was a bit of a smell, but the shop is well maintained and clean. Tons of dip powder and gel polish to pick from. I will be back.

I am so glad I came here! Cool vibes all around…read more I stopped by to get a HORRIBLE nail job (done at another salon nearby) fixed. I had no expectations. I was just hoping they could do SOMETHING to help them not look awful. Angie jumped right in and helped me. She put so much care and time into fixing my nails...it was a night and day difference! Pricing was so reasonable and fair too. In an economy like this, every affordable moment helps. My nails now look SO much better. Now, I can ride them out and then I'll be sure to stop by Billion to get my new set. Thanks, Angie!

The nail tech did a great job with quality control, customer service and it was a relaxed ambiance…read more When it came time to pay it was 80 something dollars. I know the full set is set at 45 plus 5 for the French tip. In addition you add 5 for the color, 5 for the shape and 5 for the length. That should be 65 dollars for my nails so I'm not sure what the other $15 was charged for? They will take advantage and scam you the max I should've paid for these small nails was 65. Don't give these ppl ur money