I will not return to Silky Nail Salon. Not only is there a major language barrier making it impossible to discuss requests, but the technician also used aggressive, high-pressure sales tactics rather than focusing on quality service. The pedicure and massage was rushed and uncomfortable--the opposite of relaxing. I only returned because the same technician specifically promised detailed work after two weeks, but the service was just as inconsistent and disappointing. This place prioritizes profit over sincerity, professionalism, and basic customer comfort. read more

Silky Nails - Nail Salons Near Me - Irving, Texas

I am leaving this review on here because a nail technician at this salon left a 5-star rating from my Google account without my consent. I brought myself and my 11-year-old daughter in for acrylic full sets and and paid $275 (I also got eyebrow service). My daughter's nail technician was clearly rushing, passive aggressive, and rude. My daughter's acrylic set turned out uneven and messy. (I guess there's a reason she only attached a photo of one of my daughter's hands.) After we left, I discovered that the technician who worked on my daughter asked her to unlock my phone and then posted a 5-star Google review for the salon under my account, without my knowledge or permission. Let me be clear: my daughter is 11 years old. She is a minor. This is completely inappropriate, unethical, and unacceptable. When I returned the next afternoon to confront the situation and speak to the manager, the technician attempted to deflect responsibility by saying, "Your daughter said it was okay." My daughter is a child. She is a grown woman. The fact that she would put that on an 11-year-old is beyond disturbing. Her face was red, and she was clearly embarrassed, as she should have been. What makes this even worse is that before any of this came to light, I had actually asked the man in charge to charge me for something additional so I could leave a proper tip(he was receptive, kind, and clearly wanted to rectify the situation.) That's the kind of customer I am. Only to later find out that someone I trusted with my child took advantage of that trust. When we got home, my daughter told me that during our second visit, this same technician was coughing directly in her face without covering her mouth and touching her hands after picking her nose. I am absolutely furious even writing this. From a hygiene standpoint alone, this is disgusting. My back was turned at the time, which may be why she felt comfortable behaving that way, but there are cameras in the salon. I expect professionalism, cleanliness, and ethical behavior when paying for services, ESPECIALLY when it involves my child. I have been coming to this salon since 2019, well before the revamp, and I have NEVER experienced anything like this. A grown woman manipulating a child to post a fake review, coughing in her face, and displaying that level of poor hygiene? Unbelievable. She was also unnecessarily rude to me during my eyebrow service, though that is insignificant in comparison to her behavior toward my daughter. This is not a small mistake; it reflects a deeper pattern of unprofessional and unethical conduct. I could dispute the charge with my bank, but this is not about financial reimbursement. It is about integrity, accountability, and basic human decency. I will never allow her to provide services to me or my daughter again. I can't fault the entire salon for her egregious behavior; everyone else I have encountered there has been professional, courteous, and competent. What an inexcusable disappointment. read more

Silky Nails - Nail Salons Near Me - Irving, Texas

I love how my nails came out. This is the 1st time i didn't have to tell a nail place how i wanted my nails. Nina accommodated me to every question I had, I showed her the inspo picture and from there she went to work. She is fast and efficient. I will be coming back and I told my aunt to come here so happy to find quality nails worth the price. read more

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This place is great. Amazing nails done by Monica, and I'm loving my pedicure too. The inside is so adorable and cute, the staff is very kind and friendly. I think I just found my favorite new spot! read more

Silky Nails - This salon is so cute! - Nail Salons Near Me - Irving, Texas

I absolutely love this place! Ever since they went under new management... They are all so pleasant and good in here! Of course my personal favorite are Vincent and Thi. But again,they are all really good. I highly recommend! Toni Chesebro :) read more

Silky Nails - Thi did such an amazing job! - Nail Salons Near Me - Irving, Texas

omg i love this place! i got the $60 Rose pedicure, it was awesome! The Salon is clean, inviting and friendly staff. The girl named THI gave me a great Pedi with steam! They LISTENED TO MY REQUESTS! Monica gave me a short natural french manicure. very nice people including the manager. i have sensitive feet & they were GENTLE! I will be back! THANK YOU SILKY. read more

Great service love my nails every time I come.......................................... . read more

Silky Nails - Nail Salons Near Me - Irving, Texas

Great service! Everyone was very friendly and it is wasy to set an appointment. Will be returning!

T and the whole nails shop are super amazing they all are very attentive and sweet if I could give 10 stars I would‍‍‍‍

Great atmosphere good quality really like to place and I found my new nail salon I definitely will be coming back.

Great service, but a gel manicure costs around $50, and to get it filled in was around $40! read more

Silky Nails - Nail Salons Near Me - Irving, Texas

Nails were rushed and came with many fingerprints and cotton ball fluffs. The paint isn't covering all of the nail but is on my fingers... **update: I went back and she fixed the worst 3 no problem. Much better. Would have preferred just redoing them rather than adding another coat ****update: they all cracked or chipped by day 3 read more

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I have to brag on Lynn& Jimmy! They are my new nail techs! I have searched high and low, and that's an understatement! Lynn has done my nails the past two times (see pics) and she is amazing. I can bring any picture and she can do it! Her work is awesome! The quality of the nail& shape is worth every penny! Jimmy is also very good, I would recommend him too! This salon is under new ownership, his name is Q. So look beyond these past reviews and give them another try! I can tell that Q takes the quality of nails that walk out very seriously, and he holds his nail techs accountable! Amy is at the front desk and she is very helpful& funny. She always makes sure I get my appointment time. read more

Silky Nails - Nail Salons Near Me - Irving, Texas

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I got a pedicure. Love the color! Super cute purple. The heels are not as smooth as they have been at other salons. The skin on my toes is also visibly not smooth. The massage was okay. The man was nice until he forgot to charge me $5 for removing gel polish and he got in my face about it, even though it was because HE failed to adequately communicate with his coworkers. And I still tipped him because I am silly. read more

Silky Nails - Supes cute purple pedicure - Nail Salons Near Me - Irving, Texas

The lady was nice but I hate the way she left my toes this wasn't worth $42 I've been here once before and the quality was way better then this but I won't be back after this. They kept pushing to upgrade on services that I didn't want it was very uncomfortable whenever I made it very clear that I didn't want to. read more

Silky Nails - Nail Salons Near Me - Irving, Texas

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They were nice, and the lady that did nails did an amazing job, all the other times I get my toes done at different salons they cut me or make me bleed and my toes are sore for a few days afterwards, but this salon hasn't made me bleed or hurt me at all. I wish I got the name of the lady that did mine because she is absolutely amazing. read more

I came on 12-2-22 With a friend I don't understand why she didn't do the whole nail she did squares on my toes as in she didn't paint the whole nail and I got gel Cost me $78 her not to do the whole nail she was very rough pinching my skin I keep telling her ouch that hurt or that burned when she was shaving down my nail she shaved down my skin as well I said be more careful please I informed her that I was pregnant as well I've been here multiple times but not with this lady never coming back here again read more

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My first visit here and I want to shout out John, Ben, & B! They took good care of me on my birthday while sharing a few laughs. Best of all, my nails came out clean, pretty, & STRAIGHT! I will be returning. read more

Silky Nails - Nail designer: B Shout out to Jon, Ben & B! Thanks y'all! - Nail Salons Near Me - Irving, Texas

This an older shop, could use a light makeover but the service is good and the quality of work is good. The techs do their best to provide great customer service and always spark conversations to get to know their customers. They aren't the typical shop around this area with the drinks and fancy furniture but they do good work. read more

Silky Nails - Stiletto peach - Nail Salons Near Me - Irving, Texas

Unfortunately I did not have a good experience and would not recommend this salon. I had to ask the tech to re-shape and file my nails over three times and just gave up because I was getting attitude. I spent over $100 for mani/pedi and left dissatisfied. The salon lacked ambiance and customer satisfaction. I will not be back read more

I've been coming here for years. I used to do my nails for years and decided to treat myself. They are absolutely the best, Julie is amazing. I always do nailed dip. I've had a pedicure before, not super happy with the quality, but just having them soaked and massaged was definitely worth it. Fair pricing excellent work, I highly recommend them, I go once a month. They accept walk-in customers, but they tend to be busy so I recommend scheduling an appointment. read more

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Julie stayed late to work on my nails, and I don't do plain! She is super friendly and makes you feel at home instantly. She likes doing "the fun stuff" so when I told her what I wanted her eyes lit up. read more

Silky Nails - undefined - Nail Salons Near Me - Irving, Texas

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The nail salon went beyond my expectations and truly gave the best service! Our nails are absolutely beautiful and our pedicures were feeling like HEAVEN! I am definitely recommending this salon! The owner is on top of everything!! Thank you for a great experience! read more

I had the worst set of acrylic nails from a place back home, but i was traveling and happened upon Silky Nails! Laney was AMAZING and helped me sort things out! I'm really glad i dropped by. I also got an eyebrow wax and she did a great job with that too! read more

Silky Nails - Silky nails acrylic manicure - Nail Salons Near Me - Irving, Texas

Oh my. The safety / precautions taken of the employees and the customer is beyond (covid). The cleanliness, being professional. read more

I believe they can do better but personally don't recommend this nail salon, its my second time coming here and i tried giving it a chance and I dont leave contented read more

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I accidentally booked pedis for my husband and I here thinking it was a different salon. Our appointment was at 10am but upon arrival every chair was full, so we didn't get to sit down until 10:25am. Frustrating! This is the place to go if you want an ultra fast, no frills pedi. They have limited gel colors (at least from what I was given to choose from), no menu (only a basic pedi is offered, no lemon drop, hot stone, jelly, etc.) and my entire pedi took about 20 minutes max. She also cut my cuticle so far down that it bled. Nice woman, but obviously rushing. We love pedis where we feel pampered with luxurious products and long massages, so this salon isn't for us. read more

I use to love coming here. But now I make an appointment and they don't even start on me until 30 plus minutes later. Also I've been through 4 nail technicians that I really liked. Now the ones that are there are not very good. read more

Overall, I would say I have had good experience here. Have been there twice now. First time got my mani and pedi (which was not bad at all) . I got my manicure done the second time by Christina. She did a really good job. She is very gentle and listens to you. The staff were friendly too. I recommend this place. read more

Silky Nails - Powder dip manicure. - Nail Salons Near Me - Irving, Texas

I made an appointment at 4:30 for 5:45 for a fill and was so happy they could accommodate me on such short notice, as I've had difficulty finding a good spot in Dallas. I had gotten a full set of acrylics at a different place and did not like it at all. They were ready right when I got there, and my tech took great care to fix my existing set as much as she could, since I'd only had it for two weeks. She made them a more natural thickness and reshaped the tips for me as much as she could without making them too short. The place isn't fancy but appeared pretty clean, and everyone was very friendly. Will definitely go back! read more

Silky Nails - White regular polish on acrylics - Nail Salons Near Me - Irving, Texas

I love this place. I use to come here years ago as a kid and had a bad experience but I just started coming back here a month or two and absolutely loved it. The New owner and her new staff makes this place more pleasant and they take the time to know you. It is a nail bar style now. I recommend this place 100%and I don't say that often. read more

Silky Nails - My natural nails . Love them - Nail Salons Near Me - Irving, Texas

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This nail place is a happy get away from my day to day grind The staff is wonderful! I'm always welcomed with open arms. They do such a good job! Just look at my beautiful full set! read more

Silky Nails - Nail Salons Near Me - Irving, Texas

This place had a good vibe about it and friendly people. It was my first time at this salon and they made me feel comfortable. I told the tech that I wanted pink and white and I immediately noticed that she wasn't comfortable. My nails are all different lengths and the pink is way too high on the free edge. They look grown out already and it's only been 4 days. My search continues... read more

Silky Nails - Different lengths. - Nail Salons Near Me - Irving, Texas

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My nail techs were nice. The pedicure was average. Nothing fancy. The dip mani I got was ok. The powder was a little thin and didn't coat the whole nail. The design I asked for wasnt anything fancy. But it was a good foundation for me to spruce up. ***Update: after only 2 days the dip on my nails has already chipped! Very disappointed. I was hoping they would last me until at least Christmas. read more

Silky Nails - I completed the design with the heart outline and the red lines. Before the outline, the red heart was basically a red circle. lol. - Nail Salons Near Me - Irving, Texas

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I've been here about 3 times and this past time this lady messed up my nail and when I asked her to fix it she cut me and didn't even put alcohol or acknowledge it . Definitely not coming back , terrible experience this time . read more

Sat down was told one price, went to pay for service told me it was 20 dollars more then what was quoted. Do not ever go here. Horrible service. Locked me in the store and called the cops. Very disappointed on the way they handled things.. read more

It was nice. No wait and not terribly expensive. The lady did pull on an attached piece of skin instead of readjusting and snipping it off during my pedicure. Beyond a slightly sore toe for a few days it was a good experience. I will probably go back. read more

Very sweet and attentive staff. They helped match a pedicure color perfectly and listened to all my needs and specifics about the shape and size I wanted. My dip was done well and didn't take a long time. I will definitely be back! read more

I was greeted with anger and aggressiveness. I walked in and spoke with a lady first and the guy in front with glasses joined our conversation stating he was in charge and that I need to speak with him. Very hostil environment. Not speaking English in threaten tone. read more

Very nice salon. I got a chrome top coat after using the dip. I'm really happy with the outcome. I love it!!! Friendly nail techs. read more

Silky Nails - Nail Salons Near Me - Irving, Texas