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The Melting Pot

3.7 (324 reviews)
PriceyFondue
Closed • 5:00 pm - 9:00 PM
Updated 3 months ago

The Melting Pot Photos

THE MELTING POT ATMOSPHERE

What's the vibe?
Intimate
Romantic
Quiet
Good for kids

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Recommended Reviews - The Melting Pot

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Rose F.

I loved this restaurant!!! The server (Kevin) was very friendly and attentive. We were able to ask for multiple servings of vegetables. Everything arrived in a timely manner. The food was good and there were plenty of choices. I was able to cook the fish to my specification. You can tell that this franchise puts a lot of effort into creating memorable dining experiences. The decor was really customized and there was a consistent aesthetic. There were even cute stuffed fondue pots and fondue pots on the sconces! Plus the server brought the dessert fondue with a congratulatory message as I had mentioned I was there for a promotion. Overall one of the most comfortable experiences I have had in a restaurant in a long time. I'll admit I grew up going to Benihana so I have a soft spot for sort of cheesy fancy restaurants but this ticked all the boxes.

Classic Alpine
Nicola M.

We came in for a friend's birthday dinner. Our server was great! He was very efficient! I loved the sparkling lemon drop. We had the alpine cheese which was great. For salad, we liked the house and the California. I asked for dressing on the side since I have had them overdressed in the last. I'd also also for no cheese on the house since we had so much cheese on the appetizer! We shared the big night out and you can trade anything you don't want for another protein (we got extra shrimp instead of salad). We liked the coq a vin cooking style. We loved the original chocolate fondue and all the dippers!! A great dinner!

Espresso Martini
Davina N.

Our server Ken was great. Attentive and friendly! It's a fun experience for celebrations and date night

Cozy booths
Tim H.

Right off the bat we over complicated on how to order. Debated whether to order the combination bundle or order individually, and if sharing is allowed. It's a melting pot - sharing is encouraged So we ordered the spinach & artichoke cheese dip, and ate that with bread & vegetables. Fun and delicious. Kids liked The waiter served appetizers, main dishes, and then desserts (chocolate dip), in that sequence. Probably why the meal takes time. Venue is fitting for dates, small party, better yet a cozy family bonding experience. Very pleased with the service as the waiter continued to refilled the dipping ingredients like fruits and what not.

Wisconsin cheddar
Melissa M.

We have a tradition of going to a Melting Pot for Valentine's day; this year our trip was a little delayed. It's a treat to us and something we look forward to. This experience, however, was not our favorite. We have been to a MA location multiple times and last year went to VA, but this year at Gaithersburg we were pretty disappointed. Granted, some changes might be company wide, but could also just be this restaurant. We did the four course, big night out meal. We started with the classic fondue cheese. It was pretty cheesy, which was nice, but was truly lacking in the sides. We just remember there being more options than bread, apples, carrots, and peppers. The peppers just did not work with this cheese. The salads were delicious as always, no complaints there. We went with the coq au vin for the meats and it was flavorful and glad we tried it, but it's not our favorite. The food was good; we were the ones cooking so we did it to our liking. The dessert was where we were disappointed. We did the peanut butter, and it just didn't seem like as much fondue as we used to get. The sides were also LACKING. There was ONE marshmallow so I let my husband have it. Where we have gone previously, there were at least 4 of everything. We distinctly remember there being a graham cracker marshmallow. None here. The variety was lacking. When our waitress dropped the dessert, my husband asked for another napkin and water. We waited about 10 minutes for the water and she disappeared before we were able to remind her of the napkin. We never saw her again. She dropped the check with the dessert, thankfully, but literally never came back to check on dessert or to take our card. I would wager to say we waited for 25 minutes before we finally had to approach the bartender to close out our check. Definitely not what we expect from a huge outing like this. Sadly, not sure we will come back to continue our tradition.

Cheese Fondue
Jennifer C.

Great place for a date or a solo evening out alone. Great atmosphere. Clean restaurant and nice wait staff. Food is great

Classic Alpine
Kim M.

Oh my goodness!!! So delicious & so fun!!! We did the Classic Alpine cheese fondue, the California salad, the Classic protein (Shrimp, Memphis Style Dry Rub Pork, Teriyaki Marinated Steak, Garlic Pepper Steak, & Herb Crusted Chicken Breast) with the Coq Au Vin broth, and for dessert the Flaming Turtle chocolate fondue with all the fun dippers plus cream puffs, macarons & caramel sea salt cheesecake!!! WOW!!! What an indulgence!!!

Its ok but not worth the hefty price tag.
Shelly J.

I came here last month, I got to for 2 package for ninety something. The restaurant inside seems a little out dated. The host was nice and quick to seat us. The restaurant was clean and followed strict social distancing measures. Our waiter Randy explained the menu further. However IMO, Its very expensive for what you get. I would pass on the salads. Absolutely dreadful. The cheese and bread is good. The pretzel bread was my favorite. Through the 4 course meal, the meats n veggies were my favorite. The meats are very skimpy. I got shrimp n meat. They have gone down in quality and definitely cutting corners to maximize profits. Ill probably pass this location. They really need a makeover and do better for what they charge. The dessert was too "cheap". At your table everyone must agree on the same menu. As far as our waiter, he seemed to over worked, too focused on the larger party on the otherside of the restaurant. Often times our glasses were empty or we were ready for the next course

Jennifer R.

Came in on a weekday night with a reservation. We were sat immediately upon arrival. But then we waited... and waited and waited for our server. I think it was bad communication from the host to our server because he didn't know we were sat and we waited honest to goodness 20 minutes to be greeted Once Jake greeted us he was wonderful. Pleasant, patient, and upbeat. He did explain everything to us like how the menu worked and types of sauces that accompanied our selections. The food was meh. The pacing of the meal was very slow. We got the Quattro formage (4 cheeses) that has pesto and something else mixed into it. But it was missing something. It needed something else flavor wise to really set it off but it was still good. I really enjoyed it dipped in apple. The salads were forgettable. The balsamic dressing had a strange consistency. Entreee wise we got the steak lover, shrimp, pork and more steak and cooked in mojo. The mojo was very orangey in flavor and I wouldn't get it again. My favorite was the shrimp and pork. A lot of the steak tasted too similar to really differentiate. We ended with the turtle chocolate which had pecans and was flambeed. My favorite accompaniments with that was the strawberry and banana. The cream puffs we added were still VERY frozen in the middle which made it hard to eat. Over all we'd come back for cheese and dessert but would skip the entree. It was a good experience but a bit pricy for the quality.

Flaming Turtle

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Thanks so much for your review, Deborah!

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Ask the Community - The Melting Pot

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Second time here and food has been amazing. Service is quick. Food options are plentiful!…read moreChoose from any broth and there's many different proteins, vegetables and even sides to choose from. However choose your broth wisely. To change broths it'll be an extra $5. My favorite broth is the tom yum! It's very tomato forward but has a slight kick. There are many beef and pork options. The kurobota pork is very yummy! As well as the Shanghai noodles! It can get pretty hot inside as you're eating though and you can end up getting somewhat sweater. Depending on where you're sitting. You can choose to have a shared single hotpot or the option to have individual hot-pots! There is also a sauce bar with some small bites that include mini sesame red bean donuts. The sauce bar has many options to choose from and it is very clean as there are windows to cover the sauce bar. They even have their own signature sesame oil in mini cans! Super cute. Once you're done eating there's an ice cream fridge and a cute little dessert bar to make your own jelly dessert cups! It creates such a refreshing cleanse after eating hotpot.

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I have been here twice since moving to the area in May, and both previous visits were great. I…read morethought this was a cute, friendly establishment and had no complaints. Unfortunately, this visit completely changed my impression. I was finishing my beer when a manager--or someone who appeared to be one--asked if I wanted a menu. I said, "No, thank you. I'm just finishing this one beer and then I'll be on my way." She then informed me that if I wanted to remain seated outside, I would have to pay an additional $2 per beer to sit there. There was literally no one else using the outdoor seating. I was understandably surprised and asked, "Excuse me?" I was told that the charge was listed on the menu. That's not good communication. If you are going to charge customers an additional $2 simply for sitting in an otherwise empty outdoor seating area, that policy should be CLEARLY posted where customers can see it before they purchase their drink--not hidden somewhere on a menu that they haven't even been given or aren't looking at because they aren't ordering food. Then came the bill. The server literally dropped the book on the table. I looked at it and asked, "Did you just charge me for that?" She said yes. The attitude and manner in which the entire situation was handled were unnecessarily rude. And here's the thing: I've worked in Food & Beverage for 45 years. I have never experienced a policy communicated this poorly or a customer interaction handled this way. I couldn't help but wonder whether everyone sitting inside playing trivia was also being charged an additional $2 for every drink they purchased. If this is actually a policy, management needs to rethink both the policy and the way it is communicated. If it's intended to compensate servers for having customers occupy tables, there are far more professional ways to address that than surprising customers with an additional charge after they've already purchased their drink. I would have gladly finished my beer and left without an issue. Instead, I left feeling like I was being nickel-and-dimed and treated as though I had done something wrong simply by sitting outside and finishing a drink I had already purchased. That's especially disappointing because my first two experiences here were so positive. A $2 charge isn't what ruined this experience. The lack of transparency and the attitude did.

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The Melting Pot - fondue - Updated October 2026

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