It's cleaned up a little bit and feels safer since last time I reviewed it a bit ago…read more This became my defacto pharmacy since Rite Aid on Cherry closed. At least the staff is helpful and nice.

Man, has this store gone downhill! It's been a few years since I have been here and the store was…read morefilthy. A few of the aisles were blocked off so if you needed something from there too bad so sad! Cashiers were behind plexiglass so that should tell you something. Bought a case of water and it was leaking. Parking is pretty plentiful and wasn't crowded so that was the only good thing.

This is my go-to local pharmacy for any quick purchases and for my prescriptions. Everyone who…read moreworked here has always been so helpful and offered great service. I want to especially thank Chharvy in the pharmacy department who was so sweet and patient in answering my medical questions and getting me the proper medicines.

Team always helpful and accommodating. Pharmist works quickly to feel prescriptions if you wait.read more

My neighborhood Rite Aid--I come here for those random ice cream and popscicle runs (and the…read moreThrifty's here is pretty good) and as my local pharmacy. As a pharmacy, it's honestly somewhat of a crap shoot--I've gotten prescriptions filled here with the wrong amount of tablets, and overall the folks there sometimes seem a little apathetic when it comes to dealing with customers. Maybe they see a lot of things, but they aren't always the most helpful and lines can tend to be long. Prices are what you'd expect for a convenience store. Definitely not a happy camper when I had to make a late night flour run here when I ran out of flour and had to pay $9 for a smaller flour container, but at least it was there! All in all, I'm happy this place is open 24/7. I do wish the exterior of this place was slightly cleaner, but that's not always their fault.

For those who don't know, this location will be closed as of July 14, 2025. It's a huge loss for…read morethis community

I like to shop this location since is located around many shops and restaurants and I can complete…read moremany errands. They have a drive through for pharmacy, but I was picking up a few household items I had ordered on the app with my reward points. The store is clean and easy to shop, smaller than some of the other stores, and they sometimes are out of itemsI want, but pickup at the counter is very easy. They always seem to have enough staff for the checkout line, and they are friendly and efficient. In-store pharmacy, though, is always busy with a wait. There are always good sales and digital coupons, and in general with CVS I earn discounts for getting prescriptions

sassy pharmacy tech!!!!…read more you clearly hate your job so quit!!! why do you always give horrible customer service!!! and he can never hear because he has is music blasting in his ears... see the picture attached

This review is specifically for the community pharmacy…read more This is my go-to pharmacy, not because it's a good one, it's just the most convenient. The prescription items I need, such as stimulants and azaleaic acid, are often out of stock. I know that can happen at any pharmacy, so I don't hold that against them. My biggest issue is the service. The pharmacists and pharmacy staff often present as though they dislike their job and the customers. Today I was told by a staff member that an item I needed was not available to order and I had to call other Walgreens to see if it was available. She also stated that she could not transfer my prescription to the other Walgreens pharmacy locations. Imagine my surprise when I finally located my medicine and the staff member at that other location was easily able to retrieve my prescription from this location. I don't know if that staff member was misinformed or simply lazy. Either way, it left a bad taste in my mouth. This is a very frustrating pharmacy location.

INCOMPETENT PHARMACY…read more In line for over 20 min they come in late don't acknowledge me can't log into their system, zero customer service. Never sending a prescription here again

Let's get real, ever since a bunch of pharmacies shut down (like rite aid) Every CVS and Walgreens…read moreis having to over compensate Since I have chronic pain / repeated procedures / surgeries, it's safe to say this place is my second home lol I've dealt with Tracy a couple times, including inside the Pharmacy (not just the drive thru pickup) after one of my past surgeries a few months ago, She saw me doubled over in pain while trying to get my medication after a bladder surgery that was extremely painful. I kept getting texts saying my medication was ready, but everytime I called to double check, it was not. When I showed up she got me my medication within less than 30 minutes and was on top of it. (And she kept telling me to sit down and asking if I was ok) I'm extremely understanding that these places are overwhelmed. I've dealt with a really rude male pharmacist here, but Tracy has literally been a lifesaver Recently, I had called ahead of time to see what I needed for an early release (2 days early for a medication that is highly controlled due to me not being able to pick it up on the scheduled day) she told me exactly what to request from my doctor. (Which, I got ahold of my doctors office and told them) My doctor put in for my medication, but unfortunately, they did not put what Tracy needed them to put. It was night time and my doctors office was already closed. Tracy told me not to worry at all and that she would call them in the morning and get it taken care of for me. I honestly did not think much of it. I was fully prepared to call my doctors office / having to deal with it all on my own. Yet, I got a text saying my medication was ready in the morning. Tracy even called me personally (not just the automated generic voice message system they leave saying to come get your medication) Tracy called and told me that she had been calling my doctors office as soon as they opened and she had everything taken care of for me. It honestly made me cry. While dealing with so much such as a surgery and trying to get everything taken care of, it meant so much to me that she took care of everything for me and did not make a fuss about it. She literally went above and beyond and I'm extremely thankful that she not only does her job, but is extremely sympathetic and helpful. Tracy is a pro Every time Tracy is working, she goes over the medication with me and asks if I have any questions and etc If you have any issues I highly suggest asking for her (but only if you're nice to her, because she's amazing) This location has a drive thru and is also open 24/7

Went to print a document. It took over an hour and the staff is not helpful…read more They don't tell you how long it's going to take and if you have something you need, go somewhere else. The process does not let them help you. Walgreens it would be fine for photos. I would pick up later but if you're in a pinch, go somewhere else.

OVER 1 YEAR UPDATE! I've increased my rating from 1 to 3…read morestars and heres why. Had a bit of an issue over a year ago with an employee who scolded me for "riding my bike in the store". I parked inside as the rack outside was full and it's a $4,000 Super73 electric bike so having in inside with surveillance cameras facing it makes me feel safer about it. I've also been doing that for 5 years or so before the ordeal happened so it's not like it was my first time parking inside. Now the space between the end cap and the parking spot was tight so mounting on the bike and pushing it carefully backwards and out was the best option as i didn't want to knock anything over. The bike's main power switch was off during the whole ordeal by the way. Unfortunately the clerk didn't like i was on my bike moving it less than 1mph so she proceeded to yell at me about it. Anyhow that's neither here nor there. While the situation has passed and i said i wouldn't be giving this rite aid any more of my buisness i had to come back in as my parents still get their meds from here. I have moved out of California so i'm not here often anymore. Well, I stepped foot inside this rite aid for the first time in over a year and i noticed a few things. 1. the space I used to park my bike is way more open and easier to access then before. however I didn't use it as I drove my dad's car here. 2. Over the course of a week I've been in and out of this rite aid grabbing my amazon deliveries and my dad's meds and haven't seen the clerk who gave me attitude. 3. The store shelves seem more empty than usual and selection of items is not what it used to be. 4. The pharmacy staff are much friendlier than before and i had a nice experience over the week i was home, however the wait times do seem a bit slow. Overall seems things are getting better though a better selection of items and slightly lower wait times for the pharmacy would make this review 5 stars.

You can't beat Thrifty's ice cream! It's just a classic and the guy Harry that works here is great…read morewith kids and so helpful with recommendations for flavors!

OK, let's keep it real, this place gets busy and the lines get long. That's just the fact. But…read moreGrant makes the experience worth it with his great customer service. I was in his line today and he had everybody smiling and laughing, and he was absolutely sincere and genuine. I can tell this guy is very happy and nice. We are lucky to have him here at our neighborhood Vons. Especially because it gets a little tense here sometimes with all the walks of life.

It has become my pharmacy by default and it has grown on me. They do have a security guard station…read moreat the entrance which helps with homeless people just hanging outside the store It's cleaned up a bit and the staff is friendly. Just double check the total for your purchase before you pay and walk out the door. For some reason they decided to charge my medication through the insurance instead of using the manufacturers coupon. I home and saw a charge on my Amex for 1400.00. I had to go back and ask them to go through the manufacturers coupon and not the insurance, they kept arguing that my insurance covers it and I had to explain multiple times that I paid for the 1400 out of pocket. Eventually they agreed on a refund and then go through the manufacturer without the insurance getting involved.

Since both local Rite Aid's closed down, everyone has been going to this CVS now, and my experience…read morehere as far as them getting the correct medication for me, calling for pre-authorization, etc. has been really good. Actually the only thing is the service takes a long time because the pharmacy is very understaffed, but that's clearly a corporate decision not a location decision. Doing more with less seems to be a CVS trend right now, so I can't give them in good conscience 5 stars because the service is almost always slow. However, they get above a 3 because the experience is as good as it can be with the limited staff.

I had an unfortunate experience with a sales associate at this location on Saturday 6/6/2026. She…read morewas working the register closest to the door. Her name is Darlene. I politely walked up and smiled at her and placed my items on the counter. She said clearly, "Who does she think she is, Beyonce?" and rolled her eyes. I do not think it is okay to be unnecessarily rude to customers as I definitely did not deserve any type of attitude from her. I stopped at this location as it is closer to my house but I will go back to the Los Altos or Seal Beach CVS. This incident will be reported to the manager. The day it happened, I did not want to make a scene or say anything just yet as I was upset by the interaction. I will let people know that outside of this issue, the store was clean & orderly. The other clerk (a guy - did not catch his name) I met was nice and helpful so thank you to him.

I usually expect a quick explanation or basic guidance at a pharmacy drive-through, but my recent…read morevisit was frustrating. The staff member assisting me was unenthusiastic and unhelpful. She handed over my prescriptions and just said "sign" with no direction on where or what I was signing. Pharmacy staff should be clear and helpful, especially when dealing with medication pickups.

Dear CVS Senior Management,…read more I am writing to express my disappointment regarding a recent experience I had at CVS Pharmacy. The service I received was extremely poor, and some staff members behaved in an unprofessional manner I spoke with an employee named Imelda regarding my medication, but she walked away without explanation while I was in the middle of speaking to her. I was left waiting without any update, and she never followed up or checked on my prescription. I then asked for assistance from the manager, Jessie, but she did not take the time to properly review my situation. Even though I explained that my doctor had already sent the fax, she told me I could not receive my medication. Her tone felt impatient, and she raised her voice, which made me feel uncomfortable as a patient. Because of this, I had to contact my doctor again while waiting at the store. After they resent the information, the medication was eventually found in the system--but no one had taken the time to check thoroughly before. I ended up waiting about 20 minutes unnecessarily. I used to visit this CVS location often, and the staff was always helpful and professional. It was one of my favorite stores. However, after this experience, I feel nervous and uncomfortable returning, which is disappointing. I hope management addresses these issues, especially since this is a 24-hour location that many patients rely on. I would also like to recognize Liz, one of the pharmacists, who was very kind, patient, and helpful. She clearly explained everything and made sure I received my medication. I truly appreciate her excellent service.