Tonight there was a meetup at The Main, and I decided to join them since I didn't have any plans and I enjoy meeting new people. The event started around 6pm, but because I went to an exercise class first (I just love Alicia's Bellyfit class!) and missed the bus, I arrived just before 8:30pm.
The server came up to take my order moments after I had sat down, but I hadn't had a chance to look at the menu as I had just sat down, and there wasn't a menu within view. I requested a menu, and the menu that was given to me was STICKY. Since I was not ready to order, which seemed to annoy the server, she left, and I assumed that she would be back shortly after I had had a chance to look over the menu. Well, you know what they say about making assumptions...
A full 15 minutes went by, and no sign of the server, not even to ask if I wanted a glass of water or to order a drink (which was yes to both). Thirsty, hungry, and mildly annoyed, I went to look for the server, as at this rate, I figured that by the time I got my food, most people in our group would have left, as they had gotten there earlier and had already eaten.
I found the server and told her that I had been waiting for a long time to order, and that I was anxious to order soon, as I didn't want to be left eating alone. The server shoved her face inches away from my face and said in a very condescending tone, "Well, only ONE person in your group has paid so far, so you won't be eating alone. So what do you want to do?"
Put off by her behaviour, I said, "You're very rude and I no longer want to order anything." Even though I was hungry and had been looking forward to a glass of wine (and at $5 a glass, to boot), I decided to save my money and not risk being stuck eating and drinking alone after everyone had left. (If it took over 15 minutes to order, who knows how long it would be to get my food.)
I went back to the group and told the organizer about what had happened, and thus I would only be staying for a short time and not ordering anything. (The organizer told me that someone else had complained about the server, and that she would not be organizing another event there. In addition to everything, they had also lost our reservations.) About ten minutes later the server came by and asked me if I was going to order, and I told her no.
I stayed and chatted for about half an hour (even though the evening was a bust, at least I had decent conversations with a couple of people), and thankfully I had a bottle of water in my purse, as I was quite thirsty.
Usually I'm not one to dismiss a business based one one incident by one employee, but I was so turned off by the server's behaviour and attitude (as well as the STICKY menu) that I have no interest in ever returning. Based on the other reviews, it seems that I won't be missing much anyway. read more