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    The Lounge

    2.2 (183 reviews)
    InexpensiveAirport Lounges
    Open 6:00 am - 10:00 pm
    Updated over 3 months ago

    The Lounge Photos

    THE LOUNGE ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Outdoor seating
    Good for groups

    Recommended Reviews - The Lounge

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    Reviews With Photos

    Located in terminal C next to gate 19
    Tony H.

    Located in terminal C by gate 19 this is your typical Priority Pass lounge in the US. It's an ok consolation considering the Chase Sapphire lounge was full and they were only allowing certain Chase card holders to get on the wait list. The food isn't anything to write home (or on yelp) about, it seems like it's usually some type of soup or salad & some snacks. The bar has some bottled beers and wine, and a few spirits they can make cocktails with. This lounge space is best used so you can have a comfortable seat while waiting for your flight and grabbing a drink. I'm not sure what the entry price is, but I still wouldn't recommend paying to come in. If you have a prior pass that gives you free entry then it worth coming in rather than sitting at the gates with the rest of the creatures in Gen Pop outside.

    Pita bread with winter apple salad (L), tomato bisque (R)
    Anthony D.

    Not sure about all the hate here. There are a lot of open seating areas outside the lounges in Logan, but sitting in a lounge at least decreases the amount of traffic around you if you're trying to get some work done at the airport. I normally would not go to this lounge, but with winter storm Fern, the Chase lounge was closed and I semi reluctantly came here. There was unsurprisingly a wait, which I think you can bypass with prebooking which costs $7/person. My flight ended up getting delayed by 5 hours, so it didn't make a big difference for me. Inside, the selection of food isn't huge, but it sure beats paying over $15-20 for the same kind of food outside the lounge. They had a salad bar, pita bread with hummus, tomato bisque, and tomato and chicken pilaf in addition to a wide selection of desserts (cookies, brownies, chocolate covered pretzels). For drinks, there were a few pitchers of fruit infused water and a couple fridges of soft drinks. They also have a bartender making drinks and serving beer and wine. Overall, a pretty good experience with a decent amount of outlets available for charging. Not a "premium" experience by any means, but it's quieter and more private than sitting in the terminal by the gate.

    Food area
    Josh S.

    Fairly gross. Usually packed and the furniture is well worn (see an example in in my photos). The food is very average as far as airport lounges go. It seems as if this lounge is in need of a refresh. It does accept Priority Pass, which is perhaps why it's often crowded.

    Irena S.

    Not sure why this lounge has such awful reviews - especially if people are using priority pass or some other membership where you don't have to pay to get in?? Came here when our JetBlue flight out of Boston got delayed , used priority pass for myself and a guest. Pros: - honestly, the food choices available were not bad. Got myself a nice warm cup of tomato bisque with crackers, as well as Israeli couscous. Got my husband a couple cans of Diet Coke, and had some delicious Boston cream pie. - has a coffee bar, alcohol bar, and very comfortable chairs - charging tower in the middle of the chair area - no wait to get in, was busy but not crowded on a Tuesday afternoon, we got comfortable lounge chairs with a small table. - kind service from all the staff. I honestly feel like the staff at these lounges deal with so much crap from patrons doing weird things like trying to get in without a pass? Lol - light snacks and grab and go soft drinks chilled in fridge - convenient location if you're flying JetBlue! Very close to the gates in terminal C Cons: - despite the one charging tower with multiple outlets, other than that specific tower there's not a lot of outlets to charge up if you don't get a seat near one. Would recommend building outlets into the seating if possible - not a wide range of food choices - only 1-2 hot food choices and the bisque had no bowls (but making do with coffee mug was easy and still delicious lol) TLDR: - dingy for sure. But not trashy and does not warrant a 1 star review. Way better than sitting at the gate. Convenient, comfy chairs, nice drinks, hardworking staff. Limited options.

    James R.

    The lounge was a degree above an inter city bus station. It even had its own mouse that scampered amongst the waiting passengers (maybe he was a mascot). Perhaps, the mouse added to the ambiance. The food was sparse with some heated pasta. There were some brownie bits and salad; it was subpar. On the positive side, the bartender was very nice and friendly. There were very few outlets so it is not easy to charge up. You are almost better staying at your gate.

    Buffet
    Donna Z.

    Stopped in for a quick look when I got to my gate a little early which was literally right outside the lounge. The menu for the cocktails is pretty standard (and same as the menu from the Buffalo lounge I was at earlier in the morning). I tried to order an elderflower margherita but they were out of elderflower so I passed on the drink. I did refill my water bottle with lemon water and took a look around at the seating and food. It's a little bare bones and very busy with all the tables and seats being taken but that was to be expected. When I entered there was no wait but by the time I exited, people were being quoted 20+ minutes to get in.

    Jeannette M.

    Not a five-star lounge, but it does the job. Convenient spot to relax before your next flight, get some work done, and grab a small bite to eat. Nothing fancy, but it serves its purpose.

    Shirley N.

    Our week long New England trip ended back in Boston. Our United flight didn't leave until early afternoon from terminal B. The lounge is located in terminal C. We had our tour bus driver drop the five of us here. We checked into the lounge around 10:00am. Still serving breakfast. Having already eaten breakfast at our hotel I wasn't hungry. Got a Bloody Mary and a muffin. Later they switched out breakfast for lunch around 11am. Got the creamy hot soup. Small canned sodas in the refrigerator case but no bottled water. Just as well. Would have been plastic. From terminal C to our gate in terminal B was about a 15 minute walk.

    Breakfast
    Haley C.

    Great service! No frills airport lounge. They have a bar, a buffet that rotates through out the day, and a self serve coffee/espresso bar. Staff were super nice, everything was very clean, and plenty of seating.

    Sad breakfast
    Sam D.

    What's the point of having lounges, if they are going to be like this place. Hands down, worse lounge in the world. A lounge is meant to provide a better oasis, away from the general airport areas. This place has horrible, bad quality and barely their food selection. If you are hungry, don't come here. They even have bottled water, just an almost empty pitcher. They only thing they have to their name is a mid bar. Grab your own food elsewhere were then have all the alcohol you want here. Bathrooms are mid and not top notch maintained. Any local McDonald's is a better experience than this. Decent pple working here though, they aren't bad.

    Mylinh V.

    Not the most luxurious lounge that I have been to. It was pretty quiet in here and there were many places to sit from more comfy seats in the back or dining tables towards the middle. The service here was great! The bartender was so funny! He single handedly made my experience better! Such a great personality. The wait staff were also very kind and friendly! They made sure to maintain the area very well. The bathroom was basic. My friend commented that the public bathroom outside in the terminal was a little cleaner than the one in the lounge. The food was very normal. Nothing special or different. Selection of soft drinks near the food and bar had some options to choose from.

    Beef &Veggie soup, potato salad and veggies, glass of rose; Follow me @RimyEats on Instagram
    Amy Z.

    Located in Terminal C, near C19. This lounge has ample seating, limited outlets when I came in around 3:30pm, but picked up around 5pm. Honestly not the best food options but if you have priority pass and it's complimentary I would come by but otherwise, I don't recommend paying for this, unless you are going to drink several drinks. There were two soup options, lentil & beef veggies. They were alright. There is a mini salad bar, some desserts, snacks. There is an open bar so if you like a beer or wine. But honestly not entirely full if you were hungry. Staff were friendly. *Please note that this is not accessible if you already go through TSA in Terminal A as they are not linked. If you are flying out of Terminal A, you do have to go through TSA twice, first through Terminal C to access the lounge and on the way back to Terminal A. There is a walkway between the two terminals just not after TSA.

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    2 months ago

    I'd rather sit at the gate. Bad food. Depressing ambiance. Just don't bother - even if it's free probably not worth your time

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    1 month ago

    Awful no food, man who greeted me was awful. I paid 9.00 and wish I would not have wasted my time or money. Don't bother

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    5 months ago

    Friendly staff and very clean, but truly bare bones. Tiny salad bar and two soup options was all they had for food.

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    Page 1 of 5

    Ask the Community - The Lounge

    Review Highlights - The Lounge

    I had dinner before my departure in the evening a few days later, where the offerings included salads, sandwiches, and soup.

    Mentioned in 2 reviews

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    British Airways Lounge

    British Airways Lounge

    3.7
    (21 reviews)
    0.3 mi
    $

    This was my first time at this lounge, and it was a nice, relaxing time with peace and quiet before…read morethe long flight. The inside was large and spacious, and not crowded at all. They had different seatings available, from regular dining tables and chairs, lounge chairs, and counter tables facing outside. Most spots had plugs for your computers and phones, which was very helpful. We were taking a flight to Japan, and I assume there were only flights to Asia around the time since the hot food were all Asian inspired dishes. They had several drink options, such as flavored water, juice, wine, etc. They also had 2 coffee machines where you can select different kinds of coffee such as cappuccino and latte. The staffs were courteous and kept the space clean. We had a nice experience here!

    Not only does British Airways have unusually uncomfortable planes, but agent Natalie at the lounge…read moreis both rude and unhelpful. I have status with One World and a credit card that gives me access to One World lounges, provided I have a boarding pass that is marked or operated by a One World airline. I checked with the airline when I purchased my flight and they said I have lounge access. Natalie turned me around without scanning my boarding pass or even looking at the credit card. She sent me to the Air France lounge which made absolutely no sense. I went to Air France, which is not a One World airline (and I knew it was wrong) only to be turned away from them also. I called the credit card and the airline, double checked that I had access, and returned to Natalie. Again, she would not scan my boarding pass and said there was nobody else to speak to. In fact, she said the lounge was closing (which was over an hour early according to the hours listed online). I filed a complaint and I would want anyone else flying a One World airline with a relevant credit card and status to be aware that Natalie at the British Airways Lounge at Logan denies access.

    Photos
    British Airways Lounge
    British Airways Lounge
    British Airways Lounge

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    The Lounge - airportlounges - Updated August 2026

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