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The Lobby

4.1 (389 reviews)
Open • 7:00 am - 4:00 pm
Updated 3 weeks ago

The Lobby American Restaurant Photos

THE LOBBY ATMOSPHERE

What's the vibe?
Quiet
Classy
Upscale
Good for groups

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Recommended Reviews - The Lobby

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Birthday take home dessert
Morgan S.

The Peninsula team delivers a superior experience for afternoon tea. Our waiter, Francisco, provided the ultimate celebratory afternoon. His hospitality and attentiveness was much appreciated. Extra points for the string duo providing a lovely atmosphere and background music (and happy birthday rendition) Now for the food....wow! Each bite was executed perfectly. Scones both stood out. Favorite savory include the smoked salmon and crab/mango. Favorite dessert by far was the Oreo cheesecake, but a close runner up was the banana caramel "bee". We even got a bonus dessert "flower pot" to bring home with us. Peninsula team, thank you for creating this lovely experience! I can't wait to come back again to experience the next menu

Matcha
Cassandra B.

The Lobby, was a great experience. I highly recommend their breakfast fried rice. It was sooooo good and refreshing. The service was nice. I can't wait to come back and try some of their other dishes.

Tiramisu in an edible cup
Melanie B.

Every Friday and Saturday night between Oct 4th and Nov 23rd, the Lobby is doing Chocolate Bar at the Pen. For $65 a person, you can sample a buffet of chocolates, ice cream, hot chocolate, and so many tiny desserts. It was the most fun I've had on a date in a long time. The desserts were incredible. The service was what you'd expect at the Peninsula. It was a lovely evening and I'm so glad I booked this. PS: Don't skip the Cocoa-Nut Cookie Martini from the bar. I forgot to snap a pic of this pretty drink but had I ordered a third, I'd have been under the table.

Gena M.

Stopped in The Lobby for their High Tea Service. Nice window table with a great view. Nice and clean decor. The service was great and the sweet and savory tower was delicious and very filing. I got the crema earl Grey tea and it was very good. Recommended for a nice experience.

Hannah H.

I made advanced reservations for the Afternoon Tea, in which the online reservation system was quick and seamless. The Lobby is currently hosting "The Art of Tea" series, in which they're providing artistic and educational classes for children on Saturdays. Since we didn't want to be there when the children are present, we went for a Friday afternoon. I did notice that the restaurant does not fill up with 100% capacity on purpose, so that there could be some spacing in between the reservations. Our Afternoon Tea treats included: +Catsmo Smoked Salmon - pumpernickel bread with smoked salmon, citrus cream cheese, and salmon roe +Roasted Chicken Salad - prepared with honey mustard, lemon zest, and apple, nestled in between whole grain bread +Nueske's Ham Sandwiches - wheat bread filled with roasted ham, strawberry mostarda, and onion jam +English Cucumber Sandwiches - white bread with sliced cucumbers and mint dill cream cheese spread +Cranberry Citrus scones +various tarts and cakes The breads could have been more fresh and more soft, as they were a bit dried out on all of the sandwiches; I did enjoy the Catsmo Smoked Salmon and the Roasted Chicken Salad the best. The Cranberry Citrus scones were great with the jam and the clotted cream; it was dense, soft, and moist, filled with a generous amount of plump cranberries. The dessert tarts were well-presented; I especially liked the 'bear canvas' on a wooden easel, that was such a cute touch! Note that the items listed on their menu on the site is just a 'sampling', and some items may be substituted or just not available during your seating; it seemed that we had a glimpse of what was listed, and could have done more with the savory options. The teas that we had could have been steeped longer, or they were just not strong enough; we felt that we had 'flavored water', and would have preferred a stronger taste of the teas ordered. The teapots are extremely heavy, so if you have fragile or weak wrists, beware! Service was very friendly; I just wished we were checked in more often, as we wanted additional refreshments and refills of some of the items. There was a violinist and a cellist duet that played on the balcony, performing renditions of modern/pop songs. The ambiance of the place was fine, and it felt that the set-up at The Lobby was more 'casual' rather than another afternoon tea event that we had attended, which was more 'sophisticated' and 'elegant'. There didn't seem to be any dress code here, and nothing was being enforced. Valet parking is only available if you purchase a package; otherwise, there is garage and very limited metered street parking in the area. +seamless online reservations +dried bread for sandwiches +no dress code +friendly service, but could be more attentive +garage and limited metered street parking

Tea tables

Went for high tea - elegant atmosphere. Beautiful holiday decorations, wonderful service

Padma A.

One of the best afternoon teas . Our server ubaldo was courteous and kept refilling the sandwiches. The glass champagne made me all fuzzy . Our teas were really good selection.. wish their savories were more variety than the sweets. Overall a great experience and dent in the pocket.

Scones
Nina Z.

My husband and I just spent a couple weeks in Chicago and had fall tea here with our bestest of friends. I was apprehensive to have tea here because earlier in the year we had stayed at the Peninsula in London and very much enjoyed their tea service; however, I was pleasantly surprised. As expected the ambiance and beauty of the Peninsula is a constant but what stood out to us the most was the service. Our server, Hao, exhibited world class customer service - I was absolutely floored. I dare say it was far better than what we experienced in London. He was kind, courteous and professional. The tea menu itself noticeably different and delicious. Delicately divine pastries and rich savory tea sandwiches. I'd recommend all to stop in for tea or more --and please DO ask to be seated in Hao's section. I don't usually repeat tea services in cities outside of DC but would because of how warm and welcoming Hao made us feel while enjoying this lovely afternoon with friends.

L-R: Chocolate tiramisu cup, pumpkin cake, cherry mousse with brandied(?) cherry inside, apple walnut spice cube, and white carrot cake
Christine L.

Flew out to visit a friend and celebrate birthdays in this town. We were very curious on the afternoon tea scene here so he did the research and decided we needed to go here first. He prepped me that it would be $140pp so no sticker shock when we get the bill lol. 230 or 430pm reservation slots so he booked us for 230pm. Finding the restaurant took some adjustment (seems like you need to go up 1 level from the street just to get to the lobby for these old hotels here). But once you find it what a change of scenery and ambiance-- we arrived to hear a live string set in the background. Once we were led to our table next to the window everything was lovely: the champagne (included and since my friend told them it was our collective birthdays in the reservation Ubaldo our waiter gave us another pour), the tea, setting and food all fantastic. At first I was feeling adventurous and got the smoky black tea but realized after the first cup I couldn't handle the strong malty flavor anymore Ubaldo changed out my tea (pot and cup) to a darjeeling. My friend got the assam. We enjoyed both. All loose tea from elsewhere (not Peninsula branded teas). Once the scones came out with condiments I was ready to try it all even though I wanted to use the clotted cream only. The lemon curd and raspberry jam were great. The vanilla scone is very good and I would have been fine with that but once you taste the cranberry citrus one that's the best one! I could have eaten more of that one but wanted to eat the rest of the food out of curiosity. Beef sandwich was terrific with good portion of protein. The 3 tiered cucumber and egg salad sandwiches were fine probably the most ordinary but a good balance from eating a crab salad sandwich and buttery quiche. The sweets were the most fun and artful in the presentation. What was amazing was that they were not overly sweet. The seasonal menu gave a pumpkin cake shaped like a pumpkin! Every dessert was fun to try. I personally didn't like the cherry mousse but the presentation was pretty epic. And if the occasion wasn't special enough Ubaldo came out with 2 mini cakes with candles in sync with the string duo (up in the balcony) playing a rendition of happy birthday to us. Wow. And if it couldn't get any more amazing Ubaldo gave us each a chocolate bomb as a gift in the end. Wow Peninsula staff and hotel this is what 5 star looks like and feels like. Thanks for a great 48th birthday. It'll be in the memory bank.

Dec 2023
Allison T.

Went for afternoon holiday tea with my girlfriends on a Sunday 4:30 reservation. Leo was very friendly and attentive. We selected for 3 regular menu and a vegetarian option. I liked that there was a separate menu for the regular and a vegetarian. Leo checked if all the items on the menu were ok for us to consume. Thank you The Lobby for being inclusive about food allergies and dietary restrictions. When the food came, all vegetarian dish came on a separate tower so my friend was able to enjoy on her own. Here's what's included with $150 experience: -tea (classic, herbal infusions, or premium Asian) -glass of Tattinger Brut Champagne -tea pastries: wreathe, gingerbread man, chestnut candle stick, red velvet Santa's belt, and cranberry pate au choux. I'm not a big fan of gingerbread/peppermint "winter" season flavor type of person so personally, I didn't like the pastries. -savory: roasted beef sandwich, cucumber sandwich, organic egg sandwich, lobster & shrimp sandwich, and winter kale sundried tomato quiche. My favorite was the quiche. -traditional and cranberry citrus scones. Typically I find scones dry and not so tasty but these were good. I went for a 2nd time with a friend and a child (girl) on a Saturday for 2:30 reservation. The lighting was much brighter. There was Mr. and Mrs. Clause for free photography. It was magical. Ray was very attentive and professional. $85 child's menu included: -sandwiches -sweet treats -hot chocolate Sweet pastries were very aesthetically appealing. Servers were great. I would definitely recommend holiday tea for the experience.

The Peninsula Breakfast Coffee
Sydney L.

We love this place. Tucked inside The Peninsula Hotel in Chicago is the Lobby Restaurant--the most lovely place for an upscale lunch brunch breakfast or dinner. With a menu that is elegant and yet quite broad in cuisine, this 5 star hotel presents each dish with precision. We particularly love the tomato soup and grilled cheese on a rainy windy day and enjoy the simple eggs and breakfast sausage entree for a more traditional breakfast. You'll find asian specialties as well, don't skip them--they have an upscale Asian restaurant so these dishes featured in the lobby menu are quaint yet stellar representation of the chefs talent.

Dessert plate
Rob G.

This was a fantastic spot for afternoon tea in Chicago. First, the lobby was exceptionally appointed with high ceilings, open air and views of the Mag Mile and surrounding skyscrapers. Our service started with a great selection of traditional teas, herbals and speciality. My wife and I chose two different herbal teas and enjoyed them immensely. Both were flavorful and had the right strength. While the sandwiches were typical of any high tea service (quiche, cucumber, roast beef and salmon), the stand-outs were the dessert selection. They ranged from pistachio, strawberry and grape cakes with a cream puff shaped as a swan. The star of the show was the coconut ball which was by far the best dessert I've had at any tea. Service was outstanding with our teas, champagne and food being served promptly and offers of refills / seconds throughout the meal. Finally we were given a to-go favor of cake lollipops which look amazing. While not inexpensive, well worth it!

Lico J.

A good afternoon tea experience. I've been to Peninsula Hong Kong for afternoon tea a few times, so I really wanted to try the afternoon tea here (especially when I found Peninsula Chicago ranked No.1 of all luxury & upper upscale hotels in the states by US News!). I liked the variety of tea options here. I opted for White Peony, a very light Chinese tea. The Earl Grey tea and jasmine tea from friends sitting next to me smelled really good. Note that if you don't like the tea you pick after tasting, you can ask for a change, although that's not normal as you get one kind of tea for the entire section. The champagne was strong and of nice quality. For the drinks, nothing super amazing but nothing to complain. The food was also good. We all loved the very classic warm biscuits w jam and butter. The savory sandwiches were not very complicated but yummy & satisfying. Our favorites were the shrimp and corn sandwich and the asparagus quiche - very flavorful and refreshing. My friends asked for a refill of that sandwich after finishing theirs. The quality and presentation of the sweets were what made the afternoon stood out from a normal high tea. So pretty and fun. Every dessert got not just a pretty look, but also a different interesting & yummy sweet filling. If you don't like sweets, you probably won't enjoy as much because there is a whole plate of very sweet desserts. At the end, we all felt very full. Everyone got a very cute flower pot dessert in a nice white box from the hotel. The dessert tasted okay (I ate it after getting home), but that box really gave everyone a strong & happy finish of the tea experience! Love the idea! Service - I could not say it's better here than in other luxury hotels (my expectation for the No.1 hotel in the states was high). During our entire 2.5 hours at the hotel, from walking into the building to the real lobby to The Lobby, I didn't feel someone really paid special attention to or truly smiled at or greeted us - felt like they just did whatever the job needs them to do.

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The Lobby Reviews in Other Languages

Ask the Community - The Lobby

How much is afternoon tea per person?

Can we just show up for after dinner drinks or dessert?

I think so, but maybe call to be sure. You might want/need a reservation anyway.

Is there live music during afternoon tea, like a harpist?

While we were there, a violinist and cellist played a couple of pieces from the balcony overlooking the dining area.

Don’t See Your Question? Ask Away!

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