Had trouble reaching them over the phone and they didn't have a voicemail but when I arrived they were fast cheap and respectful. Will definitely be using them again! read more

I'm happy to say that my issue seems to be resolved. It took a few months but my keyfob has been working since December 2024. Thankyou for finally fixing the issue. read more

The Keyless Shop - I got a Honda keyfob in August and after 4 trips to the shop in 6 weeks I ended up with a non working fob - Keys & Locksmiths Near Me - Columbia, Maryland

****Review updated and revised***** So, I no longer think these bozos scammed us. Now I just think they run a lousy business and have zero respect for their customers. We brought them with a brand new, uncoded Mazda key to program, but they made it sound like it would cause permanent dash light errors and damage to the car. They wanted to sell us an official Mazda key, so we said, fine, just do it. They didn't have the part in stock so they had to order it. When we came back to have it set up, it took them 45 minutes to figure out they had received the wrong part. Oops! I know, I know -- we should've walked away from these clowns at this point. But I forgot to mention: they insisted on a 50% deposit before they would order the fob, so we were stuck. Anyway, we went back for the third time and they had the right part and they coded it up and now it works perfectly! Nah, I'm just playin. It only half worked: it started, locked and unlocked the car but only if you took it out and pressed buttons; all touch functions were dead. That's when I posted a 1-star Google review. They responded with excuses and a phone number. So I called and talked to someone who said they couldn't just order a new part. Um, why not? No idea. I had to go back for a fourth time so they could waste more of my time. Took them more than an hour to tell me that the key doesn't work and they need to order a new one. Hey, isn't that exactly what I said!?! I mean, if that's not disrespecting me and my time, I don't know what is. Anyway, the key came in a week later and they wanted to set up another appointment to code it. Great, I told them I'm free on Friday morning. Oh no, that won't work because their guy has something else to do (I have to assume he was busy fixing other keys they screwed up). They wanted me to rearrange my entire day to suit their schedule? I hung up instead of screaming. I mean, really? That's chutzpa! But what choice did I have? I rearranged my day and called them back and went in at the time that was convenient for their tech. He was late, of course, but only by about five-ten minutes so that could have been way worse. At this point I'm beginning to wonder if they're doing this to me on purpose? Or have they simply never heard of customer service? I thought that fifth visit had finally done it: the key worked. But now that dash light that they warned us about is lit all the time. I hate this so much. Final Resolution: I called and asked for a refund. You already know the answer they gave me: No, because: reasons (we don't respect our customers is what I think). But they did admit they neglected to clear a loaner key from the car and that's what was causing the dash light. One of their guys came out to our house and fixed it. I hope. So here, you can have one star back for finally doing something right! But since you're at minus 10 stars for the whole fiasco, you still end up with the lowest possible rating I can give. I'll be sure to tell friends. So, by all means, if having an ordeal like that sounds like a laugh, you should definitely visit the Keyless Shop at Columbia Mall. You too can have this kind of 'fun' for the low, low price of $320. Fail. Hard fail. I warned ya. read more

This place was good years ago! Now they suck. I asked for a new remote key. Spent hours and days there. Came back 4 times. Each time the remote was the wrong type. They used cheap China remotes. They don't know what they are doing. Stay away! At all cost. Not even a sorry. Just the worst! read more

Saw an ad for this shop on Facebook so i sent them a message about getting an extra Key FOB/Remote made. I sent messages on FB and they were always answered promptly with all of the details requested. This location is Right inside at the entrance to the Food Court (across from Chopt'd salad) so I suggest parking as close there as possible. No appointment needed and the extra key fob and for it to be programmed was estimated to be done in 30 minutes and it took about 20 minutes. My Key FOB and to be programed was priced at $85 and I paid $90 after taxes. The spare remote looks identical to my dealership key FOB. You will also pull your car into a restricted car spot (the key company) will give you a pass to put in your windshield so you don't get towed. It's parked here so the business can go outside and test your key on your car. If I needed an extra car key, that was priced at $35. I recommend!!! read more

The Keyless Shop - Sign you put in your window in a restricted spot at the mall for key testing - Keys & Locksmiths Near Me - Columbia, Maryland

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If you're looking to get any type of car keys cut/programmed, go here. I repeat : Go.Here. Do not go to the dealership aka stealership. You will pay double and wait longer if you go to the dealer. Their whole team is excellent. Sarom personally handled the cutting and programming of my Honda Element key and she also programmed a spare remote for me. The work was flawless, fast, and super friendly. Could not be happier with it all. Seriously. read more

I needed a key done for 2006 Honda and looked at the corporate website and it was $125 for a 3 button remote. This location charged me $195 and wouldn't except the corporate key price. When they came out to get the key ready they didn't even give me the 3 button remote. Already upset from this first service. About a week later I found my original key in the garage. Tried to start my car and it wouldn't work because the key code was changed. I came into their shop and no one was even at the front desk. Waited approx 10 min and found a number on the wall to call. Called the number and finally someone from outside the mail came in. Told them about the situation and they wanted me to spend another $75 to reprogram my original key. I refused service. Worst key sho I have ever worked with. My father used to own an automotive shop and I have worked with a lot of key companies and this one it definitely the worst. read more

I had no idea this place existed until today and this place is amazing. They rescued me when I was stranded in a broken down car and got me on my way in no time. They could have charged me so much more for the help they provided and the money they saved me from getting my car towed and serviced. Super reasonable prices. They can fix keys and they have car key fobs in case you've lost or broken yours. read more