Erik was great from start to finish. I contacted him to rekey 6 locks due to a management change at my commercial property and his follow up is impeccable. He spent time to confirm the appointments late last week and even earlier today. To be honest I forgot about the appointment and was happy that he reminded me. He showed up on time, provided me with options after I showed him which locks I wanted to change. After his work, he informed me that he spent a little bit of time to adjust errors made by a previous installer. Overall, I am happy with the work, service, and overall interaction with Erik and will use him in the future! read more

Timely response from Erik both days when I was calling around for options. Fair price compared to other vendors with similar reviews. Multiple options for locks. Quick response to reschedule from regular service to emergency, no surprise fees when work was finished, and actually showed up the time we agreed on! Great job! Thanks again! read more

The locksmith came to our house on time and the price is reasonable. I would glad to recommend to others who needs re-key their lock.

Erik was extremely professional, reliable, and honest. He kept my appointment, arrived right on time, and did great work rekeying 4 doors in my new home. He also also provided feedback and suggestions related to our doorknobs and locks. I would recommend Kwik-key Locksmiths to anyone! read more

Eric is very knowledgeable and reasonably priced. We had some work done in our house in baltimore and plan to eventually upgrade a few other things on his recommendation. Highly recommend! NEVER call one of those generic locksmith numbers. Call Eric! read more

Rapid response, friendly, professional, and up front about pricing. I would happily use them again.

Excellent service. Reliable. Well priced. I'll use him again for any lock problems or rekeying.

AWESOME SMALL BUSINESS! Great shop with excellent service and fair prices. Very knowledgable people who can help with anything you need. I went in for a new key-less remote, a couple car key copies, and a basic house key copy. They took care of everything. There were three staff members working with different customers, nobody needed to wait, but regardless, I would have waited 30 min because this is an old-school shop where they do things right the first time and the atmosphere is great. Honestly, even if you just need a basic key copied, do you really want to wander around a big store trying to find service and then end up with a key that doesn't work very well or at all?! What a waste. Go straight to Kwik-Key. read more

Fast service and good updates on arrival time. Made good suggestions for various key configurations and gave extra tips for safety and security. Will use again in the future. read more

We'd tried another locksmith who couldn't fix our old front door lock, claiming the spindle couldn't be replaced. Erik with Kwik-key had no such problem. He came within a day, took apart our "original Baldwin lock," probably from the 1930s, admired it like a watchmaker might, then with meticulous attention to detail repaired and reconditioned it. We highly recommend his work. Reasonably priced, too. read more

Had a very positive experience! Erik responded quickly to my inquiry; provided a reasonable quote; and showed up at the agreed upon time. He installed two electronic locks quickly and was able to effectively maneuver around a less than ideal door frame. I would definitely recommend Kwik-key. read more

Erik has been amazing. He was able to get a hard to find door knobs which were all damaged by previous tenants. We appreciate for his efforts and services, not to mention the attentiveness for the needs of the customers and for the job with tight focus. He is highly recommended. read more

I called and asked if they could make a duplicate of a broken key if I had both pieces and even had my own blank. He said "bring it in and we'll see". Walking into the place, being greeted by the older gentleman working, I expected to have a very simple conversation and he'd either be able to do it or not. When he tried to explain the problem why he couldn't do it, but his son could do an impression. I said "oh I think I understand, it's like where you cut the key out of like a soft blank and..." (apparently I was wrong). He VERY rudely interrupts me talking and in an extremely condescending and rude manner proceeds to say "No. No no no you DONT understand what I'm talking about. Just stop and listen to me blah blah blah blah". I just said "look you don't have to be rude. Give me my broken key pieces and my blank and I'll take it somewhere else and get it done. There is just no reason you had to get so incredibly rude". I will never set foot in that place nor recommend it ever and I hope it gets flooded. What an extremely rude man. read more

Kwik-Key Locksmiths is a real neighborhood gem. I recently lost the key to my 1984 Mercedes station wagon. After a long search, I finally bit the bullet and called Kwik-Key to see what they could do to help. I spoke with Erik, who said the process should be pretty straightforward and gave me weekday and weekend lockout rates. With an older car, unfortunately, nothing is straightforward. Erik was gracious enough to come out to help on a weekend (presumably his day off) in the freezing cold and fight with the locks on my finicky old car. Not only did my upholstery snag and break one of his tools, but there was no code on the inside of the door lock to tell him what key to cut. He ended up having to MANUALLY create a key by looking down the lock cylinder, examining the grooves, and filing away at a blank key. He was knowledgeable and friendly during this whole process and mentioned that this "old fashioned" way of cutting a key is something many new locksmiths don't know how to do. Thirty years of experience really paid off. Though this process obviously took much longer than expected, he still only charged us his original quote. I now have TWO copies of my car key, and I will be back at Kwik-Key to make 1,000 more--so I'll never be in this pickle again! read more

We just moved in to our new house in Catonsville and wanted to have a single key for the multiple doors in the house. Kwik-Key was recommended to us and they were everything promised. Made an appointment for when we were available, were there on time and had solid recommendations for revising the locks to improve our security while being able to stay with a single key. The new locks were a bit more expensive than the box stores, but a 25 yr guarantee is something the others won't offer. Highly recommend calling them when you get a new home and want only your key to work. read more

Came through as promised both in terms of timing and quote. Paid a bit of a premium for off-hours service, but that's fine by me considering Erik was there within a couple hours of our getting off the phone early Sunday morning and had all our locks rekeyed in under 30 minutes. Also offered advice on upgrading without being pushy. An all-around good experience - give Kwik-Key your business! read more

Super convenient and trustworthy! Completely honest and flexible. Will call upon him again and recommend to everyone.

Emailed Kwik-Key on the 11th, through Yelp, to inquire about having a home rekeyed. Erik replied and asked for a phone call to consult and give an estimate. My wife called Erik and got an estimate and we spent the day comparing different offers. I called Kwik-Key at 9am on Sunday the 12th. When I spoke to Erik he offered to rekey the home today, the 12th, or tomorrow. He was upfront that having it done today would be double his service cost because it was a weekend call. I agreed that I needed the work today and would be glad to pay. Erik said he'd be at the house by 3:00pm and was there 15 minutes early. Erik rekeyed three different entry doors, a storage shed, two storm doors, and an interior room as well as made about a dozen keys in about two hours. He offered tips on securing the home while he was there, fixed small issues he found along the way like missing or improperly installed strikes, and offered advice on some of the locks he didn't agree with. One in particular he was candid that he "does not sell, nor does he recommend." He at no time tried to use this tidbit to upsell me; he actually advised me where I could go to purchase and install my own replacement, but I asked him to handle it while he was there. He was punctual, professional and courteous the entire time ... even answering the random and odd questions my three year old daughter threw his way with a smile. I can't recommend Erik and Kwik-Key enough. Service was fast, friendly, thorough, professional, and went above what I initially requested. read more

I really have nothing against locksmiths, but damn changing locks is very expensive stuff. This particular locksmith was knowledgeable, did his work correctly and explained everything that he was doing to me in layman's terms. I have never hired a locksmith, so i have no idea on the pricing of changing locks. The -1 star is because I felt it was expensive even though it might not be. The professionalism of this place is top notch and worth 5 stars if based just on performance. read more

Superb in every way, knowledgeable, professional, efficient, friendly, on-time. Re-keyed a hundred year old lock (that apparently was originally installed upside-down, which now actually explains a lot about other quirks in the house!). I highly recommend Kwik-Key. read more

Erik came to my rowhome and quickly rekeyed my front door. He was super helpful and even made some repairs to the door while he was here.

Very honest people. The man who answered the phone talked to me for a while and tried to help. I made an appointment for their services but he called me later telling me he did research and fob key wouldn't work for my new 2017 car; saving me a trip, aggravation and $$$. He had reasonable prices. I had to call a million places and this was the only honest one. Plus it seems like they have newer technology some places were a total no go. read more

Dropped by to have copies of house keys made. It was fast, cheap, and I got to choose some unique keys from their large collection. Best of all the keys fit my locks better than the keys I had the guy at Lowe's make --- a few of those didn't even fit into the locks and the keys I had made at Kwik Key fit into the locks very smoothly. Also I enjoy the fact that this is a local family business and they've been in the Fells area for quite a while. Highly recommended!! read more

On the hottest day of the summer, I've locked myself out! I even had the dog with me. Nothing like a knucklehead move to make a perfectly good Saturday...interesting. Thanks to Eric at Kwik-Key Locksmiths to turn" interesting" into fantastic! It took him about an hour to get here (seven call ahead of me this morning, whew), and he got straight to work, git it done, and was respectful and professional through the ordeal. One of the best things: no upsale for stuff I simply didn't need! If you've called a locksmith before you know that's a big deal! Check him out if you need locksmith! You won't "e disappointed! read more

I hired Kwik-Key to rekey the locks on 2 doors to the house. The technician showed up on time and was polite-hence the 2 stars- but was not very competent. He changed the lock cylinders but then was not able to reinstall the lock onto the door. Rather than stop, he tried to force it and stripped both screws completely, then leaving a loose and non functioning lock in the door. At this point, he wanted to charge me for a new lock, rekeying the cylinders into the new lock, and additional labor to fix his mistake, in addition to the lock cylinders that were correctly done. I ended up buying a screw extractor kit and removing the ruined screws myself, then had to purchase a new lock from the hardware store to get the right length screws to seat the deadbolt myself. After this experience, I would definitely recommend looking elsewhere for locksmith services! Edit: Review updated to 4 stars. Erik (the owner?) called the next day, came over after hours, and fixed the problem at no charge, installing the rekeyed original lock correctly and replacing the screws. He also looked at another door issue and tried to resolve it. While it's a shame that my first experience happened at all, and I'm still out $60 for a screw extractor kit and lock from the hardware store, it's refreshing to see a local company go above and beyond to make things right. Based on those actions, I'd recommend them as an honest locksmith to work with. read more

Quick and responsive! I needed three locks to be re-keyed and contacted Erik over the weekend for a quote and timing to get the service completed. I needed service fairly quickly but didn't need immediate service, none-the-less Erick was able to make room the following Monday morning to assist. The work was done quickly and efficiently. He also fixed a couple other things that he saw was not working correctly on the door jamb and other spots on the locks. So, not only was he responsive to my needs he also went a step further and made sure all was correct before he left. Would definitely recommend and would use Kwik-Key Locksmiths in the future. read more

I recently chose Kwik-Key to re-key locks on a couple doors, re-program a digital door lock, and cut an unused real estate lock box attached to a handrail. Also, a week later, I had them come back out to re-key my mailbox. During both requests for service, it was Erik that came to the rescue. He's a very friendly and professional guy that comes to the job well prepared. There wasn't one thing I felt that Erik wasn't equipped to do, so for the price of all the service I had done, I believe it was well worth it. If you want a quality and a professional job done on your home in the B-more area, please place Kwik-Key at the top of your list. They were also the quickest to respond to Yelp quotes out of the other companies I had hit up during my intial search for a locksmith. They accept credit card and will email you the receipt! read more

Erik was awesome! He came and changed out all our deadbolts and handles. He also discovered that the construction crew hadn't installed the plates in the door correctly. The door could have been kicked in easily before Erik installed a thick back plate and drilled 4 inch screws deep into the wall stud. He also installed a peep hole in our basement door. He's a real tradesman. Quick, professional all around great service. read more

Erik was great! Found him through yelp and glad I listened to the other reviews. He arrived right on time, installed a new knob and deadbolt on our front door and rekeyed two other doors to match. Very helpful and friendly even though the previous owners of the house made the job more difficult by stripping all the screws. We had tried to fix it ourselves but after a half hour of extreme frustration we decided to call in the professional- so glad we did! read more

A good locksmith is hard to find. Eric is a pro. He learned everything from his dad who started the shop. We use him exclusively for all our locks and door issues at my business. His work is quality, and he stands behind it. Our lock broke 2 months after he fixed it, Eric came out and determined that the problem was a different spring on the other side of the lock and fixed it as part of his warranty. Amazing! If you live in the neighborhood, store his number in your phone just in case. A far better choice than googling locksmith and getting ripped off. read more

Kwik Keys came out for service call to repair the deadbolt on my front door. The technician, Erik, was very professional, explained the issue with the lock and replaced it quickly and keyed the new lock so that we could use our exiting keys. I have never used a locksmith for a home lock repair, so I don't know how prices compare, but they were able to quickly schedule me for a non emergency appointment and quickly repair my lock. I will use them for future lock repair/replace needs. read more

I called around 1030 this morning and someone was at my Grandmother's house before 1130. It took the guy an hr and a half but he was able to remove a rusty old lock with a key stuck in it. He did everything he could to NOT have to remove the door since that would have been double what we paid, which saved my Grandmother money. He was a nice and very professional young man and definitely very efficient. We appreciate everything he did today. read more

The owner and his son were amazingly helpful. I came to the store with a question on what kind of lock I needed, and they gave me advice on what I should do, no pay. I left and came back, twice, because I was unsure about what kind of lock and key would fit my current set-up. Every time they were nice about giving me advice. I ended up buying a couple copies of my key, and made sure to leave a nice tip. These guys really, really know their locks/keys. read more

Someone had stolen my car key so I not only needed a new key made but also needed the lock to be changed. Erik helped me out by scheduling a time to meet; he was actually about 1/2 hour earlier than scheduled and called me 20 minutes beforehand to let me know he was headed my way which was super helpful. He was able to do the job in about an hour. Super responsive and professional. I'm very grateful! read more

Erik showed up right on time for our appointment for a new lock. He is very professional, worked quickly and was very pleasant. I highly recommend this place! read more

I know if I ever loose a key again this is where I will be going or even if I need a key made they are fast friendly and I'm so thankful they was able To help me and at an affordable price. Basically short story short I lost my car key to my Chevy Equinox 05 they was able to make me a key through my vin number it was fast they did say it could take up to four hours but the Gm company responded quickly I was there maybe a half hour and it was complete I went home to test it out and car turned right on thanks so Much I recommend this place to all if ever needing a car key, house key, or even a lock for your house they have it all thanks so much you guys are awesome read more

Dependable, affordable, reliable, prompt and professional. Eri and his father of Kwik-Key Pro Locksmiths are a dynamic duo. I needed a locksmith due to an eviction and Erik was there before the appointment time. Not only did Erik rekey my locks but he also made a minor repair to my locks due to previous shoddy work. Kwik-Key Pro Locksmiths are the best in the area. I would definitely use them again for my rental properties. read more

The guy behind the counter snapped at me when I went to get key copies made and asked about pricing, but the key copies all work fine and it was a prompt transaction. read more

SUMMARY: Fantastic service and reasonable prices Erik helped fix a sliding door lock which was giving us trouble. He went the extra mile to extensively troubleshoot the problem when I'm sure others would have given up much sooner. He was not hesitant to take things apart and re-align the door using a number of different tools. You can quickly appreciate that he knows what he is doing and wants to make sure that the job is done correctly. Not only did he fix the problem, the lock is now working better than ever. Was extremely happy with overall professionalism and level of service. As a result, requested two other minor fixes before he left. Also felt the price was very reasonable for the amount of effort and level of service it took to get the job done right. Would unequivocally recommend and will definitely use again if needed. read more

I had a great experience. I'm a local resident, and had a unique need for a re-key for an old alley lock, and bringing my business here was an excellent experience. The smith was incredibly kind, went above and beyond, helping me to navigate my needs, and next steps. I will remember the professionalism, and return for future locksmith needs. read more