Kevin and Doctor Locksmith came through for us when the door lock to access the backyard to our row home went kaput. It literally fell out of the door! While this was by no means an emergency, Doctor Locksmith sent Kevin over to our home within an hour to assess and repair. Kevin arrived with a mask on which I very much appreciated considering the new COVID variant. The consult fee to come and assess was $34. He explained that he'd work on removing the old, broken lock and then discuss replacement. There was a consult fee, lock removal fee and then he replaced both (2) locks on the door. It was a pricey visit but well worth the efficiency and resolution provided. This was likely the most stress-free home repair we've experienced as homeowners thus far! Highly recommend Kevin and Doctor Locksmith. read more

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My 88 year old mother contacted this contractor in order to have deadbolts installed in her home on the front and back doors. A subcontractor was sent to the house to complete the work. The sub contractor was informed that both the door knob and deadbolt should be keyed alike to avoid having to use 2 keys. This also required the current door to be drilled in order to install the deadbolt. The sub contractor installed a dead bolt only and left the original doorknob which was not what was to be done. Additionally, she was told a credit card could be used originally. The sub contractor told her check only. Total for the installation of 2 deadbolts was $660. The work was worse than sub standard and is shown in the pictures. I wouldnt pay 6 dollars for this bullshit work. Since this work was subbed out, Doctor Locksmith is responsible for the work of the sub. There was no follow up from Dr. Locksmith and they wont answer the phone nor return any calls. The sub contractor will not answer or return messages either. The cost of this work should be refunded immediately. I am going to post this same review on every platform I can and will be making an in person visit. I would have given this a no star rating if it allowed me to. read more

Doctor Locksmith - This is where the deadbolt is supposed to go into the door frame. Also note the lack of a metal plate. - Keys & Locksmiths Near Me

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Locked myself out by accident taking the dog out late at night, and Kevin was here promptly to save the day! He was efficient, polite and was able to get me back into my house safely and without destroying the lock. I can't recommend Doctor Locksmith and Kevin more for all your locksmith needs! read more

This is my second go around with Doctor Locksmith. In both instances Doctor locksmith has met and or exceeded my expectations. Not only was Kevin able to quickly install new locks, he was also able to evenly align a wobbly door to ensure my new digital lock moves seamlessly and locks perfectly. Kevin is solid and did an amazing job. My only gripe is the price. Locks are not reasonably priced in my opinion. I would like to see some type of discount for every $100 spent with the company or potentially a seasonal coupon. Overall in the area Doctor Locksmith beats many competitors though. You can't go wrong with this company if the price fits your pocket. The quality is great. read more

Called on to replace locks in a new home. Awesome service, great price, and he explained everything along the way. Highly recommended to anyone in the Baltimore area needing lock work done! read more

Called and made a same-day appointment for a free estimate. Steven came on time (at the beginning of the window), explained what he would need to do to install the smart deadbolt lock I purchased off Amazon and how much it would cost to add additional locks, etc. It was a great price (about ~$100 cheaper than the estimate I got from another locksmith over the phone) so I said yes, and he installed my locks on the spot, rekeyed a bottom lock, and made a spare key using the equipment in his truck. Fast, easy, very friendly, and confidence-inspiring. I definitely recommend Doctor Locksmith (and Steven in particular). read more

Needed my locks changed because someone had been entering my home by picking the wood around the lock and creating a large gap. Kevin was very upbeat and helpful in explaining how he would cover the gap with a larger lock and changing the locks themselves. He was also very flexible with scheduling, as I had to call to reschedule a few times. Price was a bit high but it seems like most locksmiths are pricey these days. Let's see if the trespassers will stop entering my home with these new locks. Thanks Kevin! read more

Please stop searching for a locksmith RIGHT NOW. Doctor Locksmith is THE best. I called them at 5:15pm and they were at my house by 5:35pm. They replaced the lock I had (which had been incorrectly installed by 'professionals') and made sure everything worked great. Steven was courteous, quick, and very friendly. I am actually having them come back in a couple of weeks to install a Nest lock and I don't trust anyone (not even my contractor) to do as good a job as Steven! read more

Kevin S. Arrived shortly after I called. And got me in my home quickly. Also had a mask as a safety precaution. Always my go too when in a bind read more

Tech was very thorough but left all of the garbage, including old screws and dust and paint chips from cutting an old door, all over the floor. Didn't offer to dispose of old locks or sweep up. We had our 1 year old crawling all over while he was working so he was definitely aware of a small child. Just thought that was odd. read more

Very quick service when I was locked out of my apt. Only thing I didn't like was that on the phone, the guy couldn't give me an estimate of cost. So I didn't know price until the locksmith was at my apartment door with my dog going crazy on the other side of the door, because it had been too long since she was taken out. Obviously at that point, it had already been a very long evening, and I had no choice but to just say yes. It may have even been fair price ($120 for 2 locks completed in maybe 5 mins of work on the locks), but something about not knowing price till last minute in a stressful situation had me feeling uncomfortable. Otherwise excellent experience read more

When I purchased my home people told me the first thing I should do was get my locks changed. I've always known locksmiths to be con artist that tell you one thing to get your service then they jack up the price when they get there. I thought it was a little odd that they wouldn't quote me over the phone since everyone else did but I allowed them to come out for a quote. The guy that came out was super nice and respectful calling me Ms. LaToya the entire time. He changes the locks on all the doors in my home for less than I would have spent if I replaced all the locks from home depot myself. He also beat every other quote I received and he cut me additional keys to the doors before he left. I'm a happy camper and if I ever need to change locks again they will be my first call. read more

They showed up an hour late and I hate having my time wasted, especially if I take off work for an appointment. Frankly, I think they forgot about our appointment time. They are fair in pricing, but I would shop around. read more

"Wow" Great service."Doctor Locksmith LLc" (Keys & Locksmiths) Thanks for your great assistance. This was an exceptional experience considering I had just locked out of my house and I called they told me that they are coming and it will take not more than 20 minutes. After 20 minutes they were at my door. were very professional and vertical nice. Got me back into my house very fast! Highly recommended! Very reasonable prices & very professional as well as vertical good. Will call for a second time in case I need a locksmith! read more

I had locked myself out of my running car with my phone in there as well and needed to get to work. It was about 830 when my neighbor called to get a locksmith to help me. The locksmith showed up at 1025/1030, mind you my car was still running, and popped the lock in 5 mins. They were not quick to show up and assist me, and I was charged $181 for the service. I am appreciative that my car is now unlocked, but not appreciative of being charged almost $200 for someone to provide a 5 min service after I had been waiting two hours. I contacted the business and the dispatcher stated that the technician is who comes up with the charges and they could do nothing about it. NOT HAPPY. He also didnt give me any quote just started unlocking my car and once he unlocked it he turned off my engine and pocketed my car keys. He would not give them back to me until I paid, these keys also had my house keys on it. Once I regretfully paid the RIDICULOUS fee he walked off with my keys still in his pocket until I had to say GIVE ME MY KEYS. read more

I have used Doctor Locksmith twice. Steven has been courteous and professional. Price was reasonable and I did not have to wait a long time for him to show up. I would recommend them. read more

Folks this guy is GRRRRRRRREat. Don't waste your time with pretenders. Proffessional 24 HOUR on call . This is the locksmith for you. He is reliable ,prompt, courteous, reasonable considering the hour. He helped me out of a tough spot. Did I mention quick 24 hours a day!!! So when you need a real PRO call the Doctor. read more

I can not thank them enough for helping me get into my locked car! Their prices are very affordable (compared to other locksmiths I spoke with who wanted +$280) and very prompt, as well as reliable, with getting to your location on time. The service did not take anymore than ten minutes and throughout it, the technician was very professional while explaining everything he was doing. The process went very smoothly to my surprise; no headaches at all. I am overly satisfied Doctor Locksmith and would recommend them to anyone I know!! All smiles. read more

200 dollars to open a house door with a balloon device designed for cars. Is this really what a true "locksmith" uses to open a house door? Kind of ridiculous, felt like a scam considering the technician (who seems to be subcontracted by the company) wouldn't estimate the cost over the phone. Shady and unexpected considering the overwhelming good reviews. read more

I received such amazing customer service both on the phone and in person from Doctor Locksmith. After my keys were stolen and the individuals knew where I lived I knew I had to have my locked changed immediately, and this company responded to my call quickly and professionally. I would highly recommend them! read more

I am sure there are times when, in other people's lives at least, calling a locksmith isn't during an emergency. Maybe you have planned to replace old locks and can wait a few days for someone to show up, maybe you are upgrading locks and time isn't really a factor. I am sure that happens, it just doesn't happen to me. What jhappened to me is that, while out of town on business, I got a frantic call from my wife. It seems that the front door deadbolt no nolonger worked - she could not unlock the door either from outside (where she started) or inside (where she was when she unlocked the back door). Me, being 240 miles away did the only thing I know to do - check out yelp, and call for help. I came across a number of different services but the reviews for Dr. Locksmith were 100% satisfied so that's where I called. It was towards the end of the work day but not for the magicians at Dr. Locksmith. When I called I was told that a technician would be at the house within 30 minutes. I offered to give my credit card info over the phone but was told that they didn't need that up front - the tech would look at what was going on and they could go from there. In just about the 30 minutes promised my wife texted to say someone had arrived. About 20 minutes after that I received a call from the tech telling me that the work had been completed, the keys that we had would still work, and everything had been taken care of, incluing making sure that the hole where the deadbold goes into was properly aligned. I then received a run down of the costs, incluidng the discount for mentioning Yelp. While the cost was more than I wish it had bee, considering the level of customer service, and speed withwhich that service was dispached, it was a price I was more than willing to pay. It is clear when a company puts customers first. It's clear when everyone from the person answering the phone to the person doing the work understands and has been trained in being understand to customers who are feeling stressed out. Dr. Locksmith is such a company. Use with confidence. Should I need any additional services, I have found the place to get it. Should others I know need a quality experience, I know whom to recommend. Five stars, well deserved. read more

I have used Doctor Locksmith 2 times. Once with my home security company and once for a personal lock. They answered the phone when I called and was able to provide same day service both times. The installer was friendly, quick, and clean. I will continue to use them for my business when I need and would call them for my home again. If you need a lock installed, door bored, or just a simple rekey, call Doctor Locksmith. read more

Steven was timely, professional, and thorough. He explained everything he was doing and made the experience comfortable. I'll definitely use this company again for my locksmith needs. read more

Doctor Locksmith was great. Staff were polite, professional, and exceeded my expectations. Alex did an great job. He quickly changed the locks, provided education about the different locks and even helped me with a troublesome mailbox lock situation. I highly recommend them. read more

I got locked out of my house on a Saturday evening. The customer service line was really helpful and the locksmith came to my house within 15 minutes. He even explained that he was going to keep the door lock in tact and that he did! They were also less expensive than other quotes I heard. Definitely recommend!! read more

I do not recommend this company. I just bought a new home that I wanted to get my locks changed. I was told by Kevin I would have a free estimate via yelp message and even texted him my address and a photo of the locks as he requested. Not long after the person from the company came out (not Kevin) he came into my home and gave me the estimate which to me was higher than if I were to get a new door installed from Home Depot. He quoted me for $150 for my door locks and the storm door would be $250 he quoted so I declined and thanked him for coming out. At that time this person was at the front of house door on the outside and I was on the outside on the front of my steps. As soon as I told the person that I wasn't interested, he said I would need to pay $34 for the estimate and I said no there was no estimate cost per Kevin. This guy folded his arms and walked up to my door to my home. As I approached him to walk inside my house he stood in my doorway that to me implied that this man was upset and wouldn't move unless I paid him. I told him to excuse me so I could walk inside and this man who spoke Spanish and little English kept repeating $34. I called Kevin and spoke to him about what was happening and Kevin instead of apologizing for this persons behavior asked me why I didn't want to use their service and I explained why and Kevin began to question me why I thought the cost was too high. I told Kevin and this man from his company that if he did not get off my property that I would call the police. The man at my door said he didn't care. I told him his boss should have told him that this was a free estimate and this was not my fault. This man left and I told Kevin I would never use his service and I did call the police to complain and wrote up a incident report. I also told my husband that this happened when he came home. I know that if I was a man that this guy would have never had the gall to block me from walking in my house. It's unprofessional to lie about your services and tell someone which I have proof of that your estimate is free. I will never recommend this company. They're business practices are shady and overrated. I would give them no stars if I could. My locks were changed for less than $100 and I saved money having a general contractor do it. read more

My dad locked himself out of his house. I called a few places for quotes but Kevin offered the best deal and provided great customer service. Arrived to the house in less than 30 minutes and was able to pick the lock under 10 minutes without having to replace the door lock. Total cost was $70 which included a % if you mention the Yelp ad. I would recommend them to others. Thanks Kevin! read more

After reading reviews on Yelp, I called Doctor Locksmith to change the front door locks on a rental property, and I am glad that I did. Their prices are extremely reasonable, and the staff provide quality service. The locksmith that helped me, Stephen, was extremely professional. He showed up on time, was respectful, and took the time to answer any questions I had. He was so conscientious in his work (even asking whether it was all right if the color of a screw didn't match the extra plate he was installing) and went the extra mile to ensure the door was as secure as possible. If I ever need to use a locksmith again, they will be the only company that I use. Customer for LIFE!! read more

Steven from Doctor Locksmith did an incredible job. We just moved to the area and needed our door locks re-keyed. Steven made excellent recommendations, explained what he was doing while he worked, was quick and efficient. Great experience and affordably priced! read more

Steven was AMAZINGLY kind, thorough, and knowledgeable. We called very late at night after an attempt to change a lock went horribly wrong. Steven saved us and we could not be more grateful. I will be recommending them to everyone that I love and trust. read more

Bought a new house and wanted to get the locks changed out ASAP. I scheduled an appointment with Doctor Locksmith for what I thought was only an estimate. The tech came arrived, right on schedule, and gave a fair price (it was actually discounted a bit further once everything was done) and was able to get everything done right away. Would def recommend for an honest, fair, and dependable locksmith. read more

Kevin is awesome. He is quick to respond, does fantastic work and reasonably priced. I recommend him over anyone else.

Simply amazingly quick and professional lock smith repair. Theses guys responded in under and hour and fixed me fixed in less then 2 hours. A very quick and professional service and a Great price. I hope to never need their service again LOL. read more

had to call them on the fourth of july and they were at our house within a half hour. they worked quickly and the price was more than reasonable. i couldn't be happier and would recommend them to anyone in the area. read more

Steven was excellent! He was so professional and efficient. He came out and worked on the job very late in the evening until it was perfect. He was on time and very courteous and polite. He made us feel safe and the price was reasonable for the job he did on our doors. Thanks Steven! Great job! This company is very honest and very up front with no hidden cost at all!!! I would definitely recommend this company to anyone needing a professional job done. read more

Not only was this some of the best customer service I have ever experienced, their technical skills coupled with their timely response have made them my go-to for anything related to locks and doors. The technician was extremely helpful and went above and beyond in helping to realign my door and install new locks - thank you! read more

Wanted to add 2 deadbolts to a new house and changed a round doorknob so blinds would work on a swing door. On Dec 8th, I had several contractors lined up for the day and the locksmith is the only one that showed up on time. He did a great job and everything works great. Would definitely recommend them and will use in the future when needed. read more

Great job. Came quickly, worked quickly, and most importantly, were super patient with my elderly parents. Could not ask for more.

They are the worst company, they are not serious about prices, do not call this company, I assure you that if they call they find a better price and better service. DO NOT CALL THIS COMPANY ... BE CAREFUL WITH THE PRICES read more

Fast, professional and courteous service. I was back into my apt within 45 mins of first contact!