Locked out of my garage. Called and left a message. They called back in minutes with an accurate estimate and Bill Lorenz, the locksmith/owner arrived quickly. He opened the door and rekeyed the garage to match the house. Don't bother with big companies. Small business for win!!!! read more

Bill provided quality service and explained everything he did to repair my lock. I would definitely use him again.

Efficient and affordable! Bill was helpful in finding an issue with our door and recommending a quality lock.

I was in an emergency need. He fit me in his schedule. Courteous, professional, patient.

Bill did everything to copy my key. Home Depot did not have the blank for the rare key that I needed to get cut so I decided to try a local locksmith. He offered to order the blank and get it done for me in the next couple days. This is mostly a mobile operation. This locksmith lives down the street from me and I never would have found him without YELP. read more

Bill Lorenz Locksmith - Mobile locksmith truck - Keys & Locksmiths Near Me - Catonsville, Maryland

I bought a foreclosed condo and did not have keys to the mailbox. The Postal Service told me they did not service my condo community so I called Bill. He came out the same day and took care of the lock. Thank you. read more

I needed a duplicate key for an old metal door. Bill was able to duplicate the key for me in minutes. I went to Lowes, Home Depot, Walmart and 2 other locksmiths to no avail. Bill explained that the number of points on the key were nonstandard for that brand then proceeded to customize two keys which fit the lock perfectly. I told him that my former neighbor who passed was a master locksmith who handled all of my lock and key issues previously. Bill not only knew the gentleman and praised his work, but told me that he my neighbor passed on some his best clients to Bill, knowing they would be in good hands. I knew my neighbor for 20 years and this counts as a testament to Bill's professionalism for me. Bill is a consummate professional and has a great sense of humor. I highly recommend him. read more

Bill is very knowledgeable and able to take care of what ever lock, safe, and security need you have from residental to comercial access control. He is very friendly and trustworthy and will go the extra mile to accomidate your needs. He is the only lock technician I would trust in his area and I am a repeat customer! read more

If anyone is looking to get their locks replaced, Bill Lorenz Locksmith was great! The technician was through, took the time to explain which locks were best, and even went to Lowe's with us. Very knowledgeable and friendly! Price was very reasonable! read more

Mike was very knowledgeable and he didn't mind teaching me a few things about locks. Very fun experience. Definitely recommend.

Broke the lock on the front of my house this morning, saw the reviews here, and decided to give Bill Lorenz a try. Good decision. He came over about 45 minutes after I called, replaced it quickly, and charged a reasonable fee. I will definitely call Lorenz with any future locksmith needs. read more

I saw that Bill Lorenz was a BBB member with an A+ rating - so despite the one negative review on Yelp!, I thought I would give him a try. I had trouble with putting my sliding glass door handle/lock combo back on my door - because it was not aligned correctly. I called Bill and he dispatched Patrick. Patrick figured out what was going on with both the old and new lock, explained the new mysterious features of the new lock - drilled a strategic hole in the old lock piece (that was actuallt better suited for our purposes) and was also able to shave a bit more off of a malaligned hole in the door. End result? Perfect install in 40 minutes - $90 service charge (I had my own lock), and happy customer. Thanks for the great service! read more

Called on a Friday morning to replace both locks on both doors, expecting to schedule for next week. But the job was completed by noon on the same day, after Tegan came by with one of their fully equipped trucks and did a precision replacement job, including making duplicate keys in their mobile workshop. I'm very pleased with the new, well-functioning locks. Apparently they also do commercial work, as well as residential. read more

I had emailed Bill asking him for an estimate. He responded the next day with a question. I did not get a chance to email him back so called today. First off, I told him exactly why I was calling and that I had emailed and he asked how long ago I emailed him and proceeded to say he called me and left me a voicemail in a negative tone. I told him that I did not receive a voicemail. I NEVER put my phone number in my email. Then he asked what did I need. I told him again why I was calling. He continued by asking if I lived in the Annapolis area since my phone popped up with that area location. I told him I did not live in Annapolis. He then gave me the estimate and ended with "Does that answer your question?" My question is how are you getting clients with this negative unprofessional attitude? Clearly he wants no business. read more

Bought some skeleton keys from him. We brought in our lock to avoid the service fee which he was totally cool with. Friendly, down to earth and great service. read more