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    The IT Mart

    5.0 (1 review)
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    9 years ago

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    PC Werks

    PC Werks

    4.9(43 reviews)
    9.7 mi
    $
    Locally owned & operated
    20 years in business

    My cheap little laptop laid down on me. I've had it for 5 years and paid $500 for it and it has…read morebeen a little trooper. For over a year, the screen had to be opened where you wanted it before you turned it on because if you moved the machine virtually at all and the screen jiggled it would lock up, necessitating a restart. Then, suddenly, it refused to boot up in any screen position. I brought it to PC Werx. The gentleman who came out to look at it plugged in a separate monitor and talked with me about his concerns and let me make the decision to not invest any more money in this one because the repair could easily be more expensive than the residual value of the machine. When he asked me if there was information on it that I needed to keep, that was a no, so, there was no urgent need to do anything with it. He mentioned a retailer that he has had good experience with and that happened to be where I buy virtually all computer related hardware, we shook hands and he said thank you. I mean, I'm sure he could have repaired my machine, but he gently let me know his suggestion is to spend my money on something that I'd get better service out of rather than into the one I've worn out.

    I was turned down by other repair stores for my hard drive but Robert and the team was able to fix…read morethe issue within 20 mins! Highly recommend them!

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    PC Werks - PC Werks offers virus, spyware and malware removal

    PC Werks offers virus, spyware and malware removal

    PC Werks - PC Werks can transfer data from your old system to your new one!  We also offer data recovery and backup service.

    PC Werks can transfer data from your old system to your new one! We also offer data recovery and backup service.

    PC Werks - PC Werks offers laptop & tablet repairs.  Call us for a quote!

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    PC Werks offers laptop & tablet repairs. Call us for a quote!

    Dallas Cell Phone Repair - The guy who scammed me out of a SIM

    Dallas Cell Phone Repair

    3.5(8 reviews)
    2.9 miNorth Dallas

    SCAMMED ME OUT OF A SIM DO NOT COME HERE He gave me a dead…read moresim and tried to tell me it wasn't compatible after the fact I drove here 4 times and on the 4th visit he said Lyca updated their system so it can't work with my iPhone and I would need to buy a new model iPhone , found out it wasn't true

    Horrible service. Horrible communication. My phone is now worse than when I brought it in…read more Price and timing were right. They said they'd have my phone fixed in two hours (by lunch). I came by after lunch, they said it would be 7 PM. I showed up at 7, it wasn't ready. I came back 30 minutes later, the phone was ready and still hot from their repair, so I was obviously an afterthought. But the phone seemed ok, so I paid and left. Shortly after, the phone started to act strange (part of screen black, speaker crackling). I got sick over the Christmas break, so I couldn't come in person. I requested support via the contact form on their site. I got no response. When I felt better, I called to ask about my claim. They said they never received my web request and the 30 day warranty had expired. They never communicated that the warranty was 30 days. In fact, the only warranty info the site shows is 90 days. Regardless, I did reach out during that window but they did not honor their warranty. Now my phone needs multiple repairs. Worst experience. I would strongly advise against them.

    Photos
    Dallas Cell Phone Repair - FRONT DOOR OF THE LOCATION

    FRONT DOOR OF THE LOCATION

    Dallas Cell Phone Repair
    Dallas Cell Phone Repair

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    Aztek Computers

    Aztek Computers

    1.5(10 reviews)
    14.0 mi
    $$

    Fraud. Advertising a 4 pack of tapes in line with other reseller pricing of similar 4 packs…read more Description says 1 pack too. Received 1 tape and they won't rectify. Beware!

    Seems things haven't changed much in a five years…read more.. Product OK, Site misleading, Customer experience AWFUL Purchased a Socomec Netys Rt-120v 1500va online UPS. Great price. Incorrectly formatted web page text display can be deciphered to reveal units are new open box items. (Pic attached) Customer experience: Site touts "Free Shipping 1-2 days" Placed order on Feb 20. Selected option extra $7.50 for "Ship Today", expecting shipment that day. Checked order status on Monday Feb 22. Order status page returned strangely worded response "Order didn't shipped now." Called customer service: "We don't work on Saturday so thus not shipped then, will ship today. When pressed, they offered to refund the $7.50 for the misleading "Ship Today" charge - refund still missing a month later. Checked status page 2 days later - same goofy message. Called again: Rep claimed: "Item has actually shipped." NOPE. Not true. Next day noonish Fedex finally showed "info received - awaiting item." Item eventually arrived at Fedex 9 hours later. It took another 5 days for the damaged and taped up box to show up. So much for "Free Shipping 1-2 days". Item was not damaged, but for a "new" unit it had a few suspicious clues. As I was struggling to carry the fairly heavy device it suddenly came to life - display lit and fan running! The battery connector that the installation instructions shows requires connection as part of the initial setup was already connected. The LCD was pretty scratched up. The case label shows a date code of 2017 and the box has a "Return to vendor" label from 2018 with an entry claiming "Defect v status". The unit does work. It is able to supply its fully rated 1350va. The fan is a bit loud even at no load. Beware the Astroturf reviews. The same exact text: "This product has a very nice quality and looks so high class, the price is good and I love this, full recommended for personal use." appears for this item and many other items around the site.

    Photos
    Aztek Computers - Guess they didn't check the formatting.  Looks like new open box item

    Guess they didn't check the formatting. Looks like new open box item

    Aztek Computers - Returned in 2018? Defect: v status?

    Returned in 2018? Defect: v status?

    Aztek Computers - Unit appears to have been built in 2017

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    Unit appears to have been built in 2017

    The IT Mart - computers - Updated May 2026

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