This company did a home inspection during the last hurricane. The inspection was thorough. So…read morethorough that my brother in law who has bought and sold dozens of property said he never saw such a thorough report. He was accommodating with the flooding when we needed a quick reschedule. Definitely use this company.

Highly recommend for any home inspection After the inspection you are able to view it via pdf and…read morewalk thru it with inspector Eric. He is very knowledgeable and can give you recommendations or answer any question you have. Definitely using them again. 10/10!

At our realtor's recommendation, we scheduled 1st Rate Inspections to conduct an inspection of a…read morenewly built home on a Saturday morning in Liberty County. Dean arrived early; worked efficiently and attentively. It's easy for people to think; new build, what could possibly be found? He found several items requiring correction. After completing the inspection he walked us through his findings which were not only described in detail in writing but photographed as well; aerial photos of the roof too. Later that afternoon, 1st Rate completed the report, shared it with us and our realtor through an online portal (easily downloaded and shareable). Our realtor was able to submit our requests to the builder that day. Based upon their punctuality, professionalism, and attention to detail, we would not hesitate to use their services again. We'd also eagerly recommend them to others. We found their pricing to be fair, the staff friendly, and professional, and their service to be 1st Rate!

I am extremely disappointed with the termite inspection we received. We specifically paid extra for…read morea termite inspection because the home is older and surrounded by many trees. Our whole reason for paying for this additional service was to make sure there were no unexpected surprises before purchasing the home. Unfortunately, after moving in and beginning to paint and remove wallpaper, we discovered that the dining room had a significant termite infestation. We are now facing over $4,000 in unexpected costs. When we contacted the company, we were simply told that the termites were "not visible" during the inspection. I understand that some damage can be hidden behind walls or wallpaper, but that is exactly why we paid extra for a professional termite inspection. I would expect a company specializing in termite inspections to have the proper knowledge, tools, or methods to identify signs that an average homeowner may not be able to see. If the inspection is only based on what is visibly noticeable to the naked eye, I do not understand what I paid extra for. Based on my experience, I would highly recommend using another company that can provide a more thorough termite inspection, especially when purchasing an older home. This was exactly the type of costly surprise we were trying to avoid by paying for the additional inspection.

If you are in the Houston Texas area and are purchasing a home! Trust this team to take care of…read moreyour needs! Very detailed report and friendly staff. The team can break down reports to plain English and answered all my 15,000 questions! This team could save you THOUSANDS of dollars by spending few hundred before you buy and protect your financial investment!

Matt was I took the time to explain all the steps and his research,…read more As a result I was able to address the property issues and the seller and commit To the repair. Fee was fair and comparable to market His work ethic gave him the edge.

Carpenter ants decided to take over our living room. Reached out to H-Town on Yelp Projects and…read moreLuis was fast, responsive and could get a technician out that same day. They had flexible solutions, a contracted and single service option, which I greatly appreciate. Shout out to our Tech Dallin, he was great, arrived ahead of schedule, checked in via text and effective at treatment!

H -Town is AWESOME! They are so polite, professional and the customer is put on a pedestal of…read morecare and concern! My service tech today was Terrance, So nice, so professional , and courteous. He was so thorough. He had to treat our back yard as my daughter and I had our gate locked the first visit. We had spider and wasp "bug squatters"! They had to GO...Terrance was on the job!! And... He WILL BE Back...!! If I see them again!! LOVE this company and crew!!! And the price for the service you receive is like "WHAT...for all this, sign me up!!!

Travis did an exceptional job to survey the home very detailed in his report. The quality and…read morevalue was great

Edmund was our inspector today, he was incredible. So knowledgeable and so kind and he informed us…read moreon everything he did and even gave us some extra insight on things we did now know. I'd definitely recommend gold medal!!! Thank you guys y'all rock! Great price too!!!

Thanks for the quick response and even though you cannot assist me with this issue, I appreciate…read morethe recommendation. Great customer service!

We used them to get a referral for a home inspection specialist, and the whole process was quick,…read moresmooth, and super professional. They actually answered and arranged the appointment via text around 9pm, which totally surprised us. In a good way. Most places wouldn't even bother responding that late. The owner was pleasant, responsive, and got us connected right away. It was such a relief to have someone reliable handle the referral quickly. 5 stars all the way. Professional, helpful, and on top of it. Would absolutely use again.

Ballard's provides top notch customer care and service. I cannot recommend Ballard's and their…read moreteam of professionals highly enough. Huge thank you to Greg Ballard for taking care of my personal home as well as my real estate clients!!!!

Ballards Pest Control is the best pest control company around this area. Their crew are…read moreknowledgeable, kind, honest just amazing people. They are reasonable and thorough. I wouldn't use anyone else!! Definitely use them. You can't go wrong!! A+++​

Prompt service and very competitive estimate and price. Gary and Julio are very professional and…read moreeasy to work with. thank you.

In Praise of Southwestern Roofing! Old school values, fair pricing, and competence!…read moreMarch 2022 I had Southwestern Roofing and others bid on a large project to replace decayed wood and replace old, dilapidated siding with Hardy Plank, upgrade gutters to larger size, paint and caulk the outside of my 2-story house and rebuild damaged wood and siding around chimney to prevent rain leaking into that area. Southwestern was the only bidder who presented a professional folder stating all the services were available through them including manufacturer's' information for top grade material they used. It included BBB, Manufacturer's, and customer review letters -all were top notch rated for a business that has been active in our communities for decades. BBB was A+. (Other bidders were F's or unrated but with serious complaints of taking money and not completing work). They provided their in-house professional construction, gutter, painting, and general contractors assessments of damage and needed repairs for a one-page final estimate and were easy to work with details, suggestions, and options. All were pleasant, thorough, attentive, thoughtful, helpful, and extraordinarily accommodating. I felt safe when they were around with respect to me and my property. The construction began promptly on the appointed date and the teams worked tirelessly from early morning to late in the evening to complete all the work in a few days, stopping only to keep me informed of any needed changes or confirm open estimate items- items that could not be known beforehand but estimated prices were already on the estimate before work began. They all smiled frequently as they worked and seemed to really enjoy doing their work and pleasing the customer. The workers were friendly and if there was a language difficulty, they would quickly get another employee who could clarify the conversation to speak with me promptly. Before painting they power washed the whole house and driveway. Then painted first by spray and then a brushed and rolled on coat to assure good coverage. Again, the team was friendly, professional, and used quality products. They were happy to fix and or remove outdated items from the house. The painter cheerfully came back after it was completed to remove an overlooked item or two and to do some extra items we had agreed to after the initial plan. The gutter team was also prompt, professional and accomplished their installation quickly. They came back to address a small concern I had and adjusted the problem I had been concerned about. The best part for me personally was a door to the garage that stuck and was difficult to open all the time and no one had been able to fix it properly. Frank, the supervisor, personally fixed it so it opens and shut easily. It was a halleluiah! moment after years of suffering the inconvenience! Southwestern Roofing is highly recommended by me and other my senior citizen friends that I have referred to them. They are delighted with the work and the customer care they received. A 10-star rating on a 5-star scale! Happy Customer, Jean Thomas