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    The Home Depot

    2.7 (62 reviews)
    Open 6:00 am - 11:00 pm
    Updated 1 week ago

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    Wendy A.

    I was never a fan of Home Depot, but lately I need to go there often and this location of Home Depot. It was great. First of all it was in the shopping center nearby the area where I was, second the parking was ample, so I didn't have any problems, and third and the most important is that the service was great, and the help me get what I needed.

    Cheaply made shaker cabinets
    Annette B.

    On September 28th my husband and I went to Home Depot at 13501 S Dixie in Pinecrest. We had an appointment with Eileen the kitchen designer. We decided to keep the original layout. We looked at different cabinet choices and decided to go with All wood cabinetry, soft close, drawers & doors. ( ours is the getto version of soft close) We also went with new countertops. Our countertop space is under 30 ft.². We had our measurements done by a site analysis. We paid $99 which is refunded if you decide to go with Home Depot. I October 27 we were paid in full $8700 plus. The kitchen cabinets came by the second week of November. How silly of me thinking I'll have a new kitchen to show off to my family at Thanksgiving. Not even close! Its January 5 of 2023. I have not been contacted by Eileen or aany supervisor from Homr Depot. I have sent emails with photos attached. The quality of these cabinets is incredibly cheap and the craftsmanship isn't even in the equation. We also ordered several large appliances that were delivered free of charge Yet unknown to us buried in the pages of our invoice was a $350 charge for the cabinets. QI asked about this in my email it was totally ignored. I was also told to expect scratches on my cabinets. that is why they have you buy touchup kits, it's interesting because when it was mentioned to me to buy touchup kits. I thought I really don't need it right now. I'd rather wait have fresher paint and thinking It would be five or six years at the minimum. We pd for them they never came. Also we pd for molding that was never delivered. If my pictures had been looked at . It should of been obvious. It was when the installers had to come back to redo the toe kick , we learned of the missing molding. The counter Top company has no sense of urgency, lack basic communication skills I hired Homr Depot. I should not have to chase after their subcontractor. They don't return phone calls and they show up without any prior notice. Additionally, because I decided to put in an Undermount sink when I showed it to them for measurements , unknown to me they walked out of my house with a $400 sink! Saturday morning I called Homr Depot frantic two supervisors had no idea about it being something they do. According to Eileen when an Undermount sink is being put in the counter people take your sink with them. Just another piece of information that would of been useful. It gets even better I had my cousin who is a builder offer to install my Undermount sink however, Eileen told me Homr Depot will not be responsible when he cracks it. Additionally, the counter top people who, by the way are charging me over $1500 would not polish the edge around the sink. They would leave it as a rough edge, and they do no type of connecting. ( " there not plumbers" A complete contradiction from Homr Depot's website where it states they would connect the piping back after installing the sink. I am being charged $250 for them to put in this Undermount sink. I watch my grandchildren during the week m,not having a sink or countertops has been a major inconvenient it has been to have no countertops and no sink for the last 2 1/2 months and still no communication whatsoever. Nobody has any sense of urgency or customer service. I have sent photos of my concerns on my cabinets and it's almost as if I'm being laughed at being frivolous. If I bought a new car and it had scratches and dings in it, trust me that Car will not be coming home with me think long and heeard before you even consider hiring Homr Depot to come in and do any type of work. Oh best for last the paint comes right off when you wipe them with damp cloth.

    Patricia K.

    I DO NOT RECOMMEND Home Depot products or services. Buy at Home Depot online a cabinet for the screen to watch movies and TV, and a cabinet to store dishes and bowls, the two pieces of furniture were of a much lower quality than what they seemed in the photo and they arrived in boxes disassembled and broken, take photos and we tried to use them since in these times of pandemic everything takes so long to be shipped, or that is the excuse, because Amazon and Wayfair do not have that problem. Once we had it assembled there was no way to use them, the damages were very evident, we began the return process which was a nightmare, Home Depot avoids sending emails, because they do not want written evidence of the complaints, and they rejected my review of their products in their page three times, for that if they used an email. complaints are by phone numbers that no one answers or through a one-sided text that disappears after use. I had to go to the BBB to mediate. I DO NOT RECOMMEND Home Depot products or services.

    Supawat J.

    The place is very clean and organized. Staff are very helpful and professional. We were looking for small hose.the delivery lady does not know but when we asked the other gentlemen. .he knows right away.

    I just came from Kendall to buy a new 50 gallon Rheem water heater. Tara helped me she was very nice and patient. Great customer service.
    Carlos G.

    I came here from Kendall to buy my new 50 gallon Rheem hot water heater. Tara helped me over the phone and made sure that they had it in stock. I came in and she helped me find it on the floor. Great experience excellent customer service.

    touché

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    7 months ago

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    2 years ago

    Mike from electrical was so helpful and nice!! helped me look up grow lights and how to get them!

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    3 years ago

    I like this store it's never to crowded for ME... but it's kind of hard to find someone to help u and really know what they are doing

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    2 years ago

    No Apple Pay accepted here--it's 2024, and in the USA we are still paying like cavemen with fiat currency. Get it together Home Depot.

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    Page 1 of 2

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    Review Highlights - The Home Depot

    I recently had a problem with an online order for interior paint, what I got was the wrong color.

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    Came here twice, first time to see what they had. Second time to ask questions. I was greeted by an…read moreolder gentleman who sits at the front. I told him I was here last week "oh yeah I remember you you came with your wife" no, I came solo. They have beautiful kitchen and an array of cabinets and fixtures. Came back a week later to follow up on one of the kitchens I was interested in purchasing. I guess there was only one other guy working on a Saturday who could answer any of my questions and he was occupied with another customer. No idea how long I would've been waiting there. I didn't have much time to waste. (Not their fault) My impression was that they weren't interested in doing business with me ‍ I started walking around the showroom and as I look at one kitchen the older gentleman tells me "that's Canadian" ... ok so I think to myself...not sure what that means...does that = better quality...was he telling me that because he thinks I can't afford it? I'm not sure. I wasn't given an other explanation as he walks away. Kitchens are big investments and I would've expected better customer service. Needless to say I didn't wait around to see how the rest of my experience would've been. I didn't have much time to waste. I can't comment on the pricing. Either way go check them out. It's a nice showroom by the Falls. Hopefully you have a better experience. They are one of the higher rated local kitchen and bath places. Reply to Jorge's comment (11-16-19): thank you Jorge for your follow up. At no time was there ever mention of the possibility of making an appointment. That would have been nice to know when I was told to wait for a designer. I am an understanding person but would like to be informed of the process. The gentleman at the front who handles walk-ins must have been attending a person over the phone (although he was not on the phone at the time of my walk-in). I would be glad to set up an appointment with you to see what YKB truly offers.

    update on my defective ice maker that this store refuses to fix or replace...I have called more…read morethan 10 times, I have sent 15 plus emails and have waited on the phone with uline representatives for hours....I have received no help. I offered to bring the unit back to the store myself and trust me as an old retired person that would have been no easy feat....they refused to take it.. Below is a picture of how the unit ices up after only 3 weeks...my salesman Eddy Perez has be zero help. Buyer beware

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    Peter’s All Appliances - Dryer

    Peter’s All Appliances

    3.0(2 reviews)
    10.1 mi

    I did receive a refund but only because I filed a complaint with the county and they reached out to…read moreyou. September of 2025 is when I contacted and hired you to repair the ice maker, which never ended up working and I continued to reach about it through December 2025, without any response from you. After filing my complaint in February 2026, I received a refund and an email from the county consumer department summarizing the outcome of this complaint and their conversation with you. I wanted to wait to write a review until this had been settled, in case you did reach out to me directly to try to find a resolution, which would have affected my rating. It is my belief, that had I not filed a complaint, I would have never heard from you or gotten any of my money back. You've also had about a month to reply to my review but you just so happen to reply on the 19th. The day after someone contacted me "without you knowing", to remove my review because of how bothered you were by the negative review. Maybe it really is just a coincidence and you didn't know they would be reaching out to me. Treating people with respect goes a long way and there were plenty of missed opportunities here.

    Great customer service! Would definitely recommend them with any appliance repair Pedro came the…read moresame day I called and had my dishwasher working within a few hours, I also had him check the dryer and he was able to fix that as well. If you are looking for a reliable and professional company. I definitely recommend Peter's all appliances.

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    The Home Depot - gardening - Updated May 2026

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