Went in to look through and compare a couple of TV options. DId some initial looking with some…read morenotes. Plenty of options as most displays should. We could see the prices are comparable n competitive to other retailers. Jonathan professionally approached us and introduced himself simply offering support for any questions we may have. We continued and after some more notes, we approached him and he facilitated information, answers, and experience. In the end, we decided on 2 TVs, personal upgrade interest. We also took advantage of an incoming need of a mattress and asked Jonathan to assist. We narrowed down and selected a purchase. Unfortunately, the item was erroneously showing as in stock but actually not available. Jonathan made all efforts to locate and facialte a replacement that met our needs. I chose an alternate option as it was for a non-local location use and had to acquire at that other city location. We asked him to update and refund that purchase and again he diligetnly supported the refund transaction. Our alternate choice was not reflective of Jonathan's service, salesmanship, or of Brandsmart. He was always professional, honest, and very communicative even after hours to ensure we were satisfied.

very great service she was very kind…read more helped me getting a lot of things She provided excellent service and was incredibly kind. She helped me with a lot of things.

Came here twice, first time to see what they had. Second time to ask questions. I was greeted by an…read moreolder gentleman who sits at the front. I told him I was here last week "oh yeah I remember you you came with your wife" no, I came solo. They have beautiful kitchen and an array of cabinets and fixtures. Came back a week later to follow up on one of the kitchens I was interested in purchasing. I guess there was only one other guy working on a Saturday who could answer any of my questions and he was occupied with another customer. No idea how long I would've been waiting there. I didn't have much time to waste. (Not their fault) My impression was that they weren't interested in doing business with me ‍ I started walking around the showroom and as I look at one kitchen the older gentleman tells me "that's Canadian" ... ok so I think to myself...not sure what that means...does that = better quality...was he telling me that because he thinks I can't afford it? I'm not sure. I wasn't given an other explanation as he walks away. Kitchens are big investments and I would've expected better customer service. Needless to say I didn't wait around to see how the rest of my experience would've been. I didn't have much time to waste. I can't comment on the pricing. Either way go check them out. It's a nice showroom by the Falls. Hopefully you have a better experience. They are one of the higher rated local kitchen and bath places. Reply to Jorge's comment (11-16-19): thank you Jorge for your follow up. At no time was there ever mention of the possibility of making an appointment. That would have been nice to know when I was told to wait for a designer. I am an understanding person but would like to be informed of the process. The gentleman at the front who handles walk-ins must have been attending a person over the phone (although he was not on the phone at the time of my walk-in). I would be glad to set up an appointment with you to see what YKB truly offers.

update on my defective ice maker that this store refuses to fix or replace...I have called more…read morethan 10 times, I have sent 15 plus emails and have waited on the phone with uline representatives for hours....I have received no help. I offered to bring the unit back to the store myself and trust me as an old retired person that would have been no easy feat....they refused to take it.. Below is a picture of how the unit ices up after only 3 weeks...my salesman Eddy Perez has be zero help. Buyer beware

Very responsive and honest. I respect someone who says I could take your money, but it'd be the…read moresame price to buy something new. I hope I never need to call again, but if I have another failed appliance, this is my first call

Not very happy with the repair. 1st he would not go out to…read moresee what the problem was without an initial deposit of $180.00. Then when he went and quoted me an additional $445 for parts and labor. I asked if it was worth fixing, the leaking refrigerator he assured me it was worth fixing. He again would not order parts or start repairing the item until money was sent. Repair man went out and advised all had been repaired. A few days later had the same issue that refrigerator was leaking. I called and spoke to Victor who advise that it was probably the computer or memory board do not remember. He then advised it was not fixable but not before collecting $625.00 and leaving me with a broken refrigerator. I have since called someone else who repaired the refrigerator with no money upfront and a third of the price with no prepayments. BE CAREFUL

Henry provided honest, skilled service for my Bosch dishwasher at a reasonable price…read more Thank you!!

I had to replace our ice maker in our Whirlpool refrigerator. Ike arrived on time with an…read moreassistant. He took out the old unit after testing (to see if it could be repaired). He replaced it with a new unit and cleaned the freezer space as well as vacuumed the coils in the back of the fridge and tested the connections to make sure there.were no leaks. I was very impressed and his charges were reasonable. I recommended him to a neighbor and they were equally pleased. I highly recommend his services.

we bought a washer from them at 12 pm on thursday. they PROMISED and swore up and down they could…read moredeliver it by 5 pm that day. they never showed. we called and the female employee swore we agreed on Friday (not true at all) Friday comes, she said 5 pm Friday. we waited until 6 pm, they said in 30 min. he never showed up until 7:30, and when he installed it and it did not run water. they said he would take it back to the store to fix it and bring it back the next day (today) by 10 am. when 10 am comes, we don't hear from them. i called them at 113:0, she said the tech wasn't there, she'd have to call him and call me back. no call. I called again at 1:30, she said the tech still hadn't gotten back to the store. once he did she'd call me. i call back AGAIN after no call, and she had the tech there saying WHY the washer did not work at our house. RHIS WAS AT 5:30 PM!!! all day waiting and it was a simple fix. we asked when it could be delivered so we could fix it, and the guy said his truck broke down so he couldn't do it until tomorrow. you waited all day to tell me you just got back to the shop by driving there and you can't because your truck broke down? after we told them we needed the washer here TODAY. so when we asked for our money back, he said to the female employee "give him his money back because he doesn't understand me" they were very rude, very unprofessional, and extremely trashy. I would NEVER buy from this place ever. don't EVER EVER EVER buy from this place.

I went to look for a macro-way and was attended to by the most incompetent female employee I have…read moreever met. She said that she had to call the owner to find out the price. She was clumsy, sarcastic and cynical. When she finally spoke to the owner she said to him: "Uno tiene que reirse." I wonder about what? About her homeless appearance? That was enough to make me turn my back on her and leave the place ASAP. I would never go back to that "bajo mundo" place. If you read this, stay away from that place. It is an ugly, disorganized warehouse, looking more like a nest of scammers than a real business and run by a staff with a total lack of culture and intelligence. Si.. hay que reirse!!

I have reviewed Glyn's a few time and am happy to say that nothing has changed with their awesome…read moreservice. Terry came out and looked at our dishwasher that had shorted out. He was totally professional and honest letting us know the pros and cons to repairing the 5-year-old unit. Despite it being the holidays, they responded quickly and arrived within the time frame specified. It is also worth mentioning, their service call fee goes to the cost of the repairs. Thank you Glyn's and Terry for continuing to provide professional and honest service at a fair price.

Great experience with Glyn's and I will definitely call again next time I need a repair. It's been…read morea few months so I don't remember the rep's name who came out, but he was prompt, communicative, knowledgeable, and honest. Would not hesitate to call again.

Not sure why this store has such low stars. Maybe it's because they don't have a lot of stuff in…read morethe store so you have to order the item online, wait for it to be shipped to the store, and then pick it up. We ordered a blower because ours died. Decided to pick it up in the store instead of having it delivered so that we could get it sooner. It turns out that it was on sale in the store but not online!! We were able to return the online order and buy it in the store. The associate was patient and helpful and we saved a lot of money!

I've always used this Home Depot, the staff are always helpful and friendly from returns to…read morepurchases. I recently had a problem with an online order for interior paint, what I got was the wrong color. I think it was from the Flagler Store, the young lady that helped me in the Pinecrest store was extremely pleasant and very helpful. She issued a refund over the phone and had someone pickup the incorrect order. I don't go to Flagler because no one speaks English and I can't speak Spanish. Thank you Pinecrest Home Depot for giving excellent service.

Very helpful and responded on time. Excellent service! The technician was professional,…read moreknowledgeable, and arrived on time. They quickly diagnosed the problem with my appliance and had it fixed much faster than I expected.

Called to have my very, very old but amazing gas dryer fixed because it was making a strange…read morerattling sound. Owner JC picked up phone and schedule repair appointment for that day. He arrived on time and immediately identified the problem, confirmed he had the part at his shop and return within the hour to replace the worn out part. Dryer works like new! Great service and workmanship!