Very responsive and honest. I respect someone who says I could take your money, but it'd be the…read moresame price to buy something new. I hope I never need to call again, but if I have another failed appliance, this is my first call

Not very happy with the repair. 1st he would not go out to…read moresee what the problem was without an initial deposit of $180.00. Then when he went and quoted me an additional $445 for parts and labor. I asked if it was worth fixing, the leaking refrigerator he assured me it was worth fixing. He again would not order parts or start repairing the item until money was sent. Repair man went out and advised all had been repaired. A few days later had the same issue that refrigerator was leaking. I called and spoke to Victor who advise that it was probably the computer or memory board do not remember. He then advised it was not fixable but not before collecting $625.00 and leaving me with a broken refrigerator. I have since called someone else who repaired the refrigerator with no money upfront and a third of the price with no prepayments. BE CAREFUL

First they forgot my order, Then they didnt deliver…read more Then the installer was late. Just all around crappy service. Shop online then find someone to install it. Unless you are buying 100K worth of alliances they dont give you the time of day

My induction cooktop stopped working Christmas week and I was hosting. Needless to say they found…read moreme a beautiful perfect fit induction oven, BOUCHE Brand, good price. They delivered, installed 2 days before Christmas. Best gift everNever had to leave the hou

Technician arrived early, diagnosed the unit and determined the unit was not cost efficient to…read morerepair. Recommended that I replace the unit. Manny was very knowledgeable and did all he could to try to repair the unit. I would highly recommend him and fully endorse his company. I will definitely call this company for any additional appliance repair I may need in the future. Thank you, Manny.

My washer stopped draining and and spinning. The lid switch had broken again so we discussed…read morebypassing it. But water got into the timer from so much humidity in the room from the broken water heater, that even though it now powered on after the bypass, it would still not spin. He advised replacing the machine or for something used if money was an issue since repairing the timer on such an old machine was not really worth it. My point is this. He is a great technician. Very straight-forward and honest. He knows exactly what he is doing. Extremely reasonable in price. Highly recommended. He is my go-to for appliance repair at this point.

The Best & Most Reliable in all of Miami!!! The delivery and installation was professional and on…read moretime.

Customer service is horrible at best. We waited months for a factory defective refrigerator to be…read morereplaced. We spent numerous hours dealing with the issue. When it finally arrived we were very rudely and unprofessionally spoken to on the phone who we were told was the owner. They refused to bring in the replacement refrigerator after emailing us saying they would. It was later discovered it was totally their mistake. The owner never called us to apologize. We were never offered anything for our troubles and inconvenience. We have purchased many items from this company in the past and have recommended them to many people. We will never use this company again after the way we were treated. We did finally get our refrigerator replaced after the long nightmare, but unfortunately the replacement is also damaged. I hope this review helps others.

Steve and Mike were great to work with. Very responsive and knowledgeable. Repairs to my washing…read moremachine were quite reasonable. They kept me up to date on receipt of parts. I would definitely recommend them.

From the owner: Choose Appliance Solutions AC Boss for fast, reliable repairs done right the first time by trusted…read morelocal experts. We combine professional service, fair pricing, and same-day solutions to keep your home running smoothly year-round.

I would like to take a moment to recognize the excellent service I consistently receive from Nazir…read moreMalik at BrandsMart (Kendall Drive). From day one, Nazir has demonstrated a level of professionalism, dedication, and customer care that is hard to find nowadays. He is always willing to help with a great attitude, treating every customer with respect and kindness. What truly sets him apart is his willingness to go above and beyond expectations. On several occasions, he has made himself available even outside of his working hours, responding to calls or messages and ensuring that any situation is handled in the best possible way. Regardless of whether the inquiry falls within his department, he always finds a way to assist. He is, without a doubt, a true salesperson in every sense of the word--the kind that is rarely seen today. Nazir Malik is a great asset to BrandsMart. I highly recommend him 100%. Quiero tomar un momento para reconocer el excelente servicio que siempre recibo de Nazir Malik en BrandsMart (Kendall Drive). Desde el primer día, Nazir ha demostrado un nivel de profesionalismo, dedicación y atención al cliente que es difícil de encontrar hoy en día. Siempre está dispuesto a ayudar con la mejor actitud, tratando a cada cliente con respeto y amabilidad. Lo que realmente lo distingue es que va más allá de lo esperado: en varias ocasiones ha estado disponible incluso fuera de su horario laboral, respondiendo llamadas o mensajes y asegurándose de que cualquier situación se resuelva de la mejor manera. No importa si la consulta no es directamente de su departamento, él siempre busca la forma de ayudar. Es, sin duda, un verdadero vendedor en todo el sentido de la palabra, de los que ya casi no se ven. Nazir Malik es un gran activo para BrandsMart. Lo recomiendo 100%.

Went to brandsmart and met Lidia she was amazing! Lots of patience and very helpful. Only reason I…read morebought is because of her personality and way of going beyond. Thank you lidia!!

Came here twice, first time to see what they had. Second time to ask questions. I was greeted by an…read moreolder gentleman who sits at the front. I told him I was here last week "oh yeah I remember you you came with your wife" no, I came solo. They have beautiful kitchen and an array of cabinets and fixtures. Came back a week later to follow up on one of the kitchens I was interested in purchasing. I guess there was only one other guy working on a Saturday who could answer any of my questions and he was occupied with another customer. No idea how long I would've been waiting there. I didn't have much time to waste. (Not their fault) My impression was that they weren't interested in doing business with me ‍ I started walking around the showroom and as I look at one kitchen the older gentleman tells me "that's Canadian" ... ok so I think to myself...not sure what that means...does that = better quality...was he telling me that because he thinks I can't afford it? I'm not sure. I wasn't given an other explanation as he walks away. Kitchens are big investments and I would've expected better customer service. Needless to say I didn't wait around to see how the rest of my experience would've been. I didn't have much time to waste. I can't comment on the pricing. Either way go check them out. It's a nice showroom by the Falls. Hopefully you have a better experience. They are one of the higher rated local kitchen and bath places. Reply to Jorge's comment (11-16-19): thank you Jorge for your follow up. At no time was there ever mention of the possibility of making an appointment. That would have been nice to know when I was told to wait for a designer. I am an understanding person but would like to be informed of the process. The gentleman at the front who handles walk-ins must have been attending a person over the phone (although he was not on the phone at the time of my walk-in). I would be glad to set up an appointment with you to see what YKB truly offers.

update on my defective ice maker that this store refuses to fix or replace...I have called more…read morethan 10 times, I have sent 15 plus emails and have waited on the phone with uline representatives for hours....I have received no help. I offered to bring the unit back to the store myself and trust me as an old retired person that would have been no easy feat....they refused to take it.. Below is a picture of how the unit ices up after only 3 weeks...my salesman Eddy Perez has be zero help. Buyer beware

Louis has the best customer service. He knows the store, its items, offers, and warranty. His…read moreservice is efficient, quick, and very professional. Thank you, Eduardo G.

I waited in line for over 30 minutes just to get help, while employees stood around talking. What…read moremade it worse was seeing a manager who claimed to be "fixing" an issue, but instead spent the time chatting with other people rather than actually addressing the problem or helping customers who had been waiting far too long. This wasn't a staffing issue, it was a lack of urgency and accountability. Customers' time was clearly not respected by Susie the General Manager, and there was no communication, acknowledgment, or effort to move the line along, since the associates cannot help me since they don't have access to, only the GM. For a company as big as Best Buy, this level of service is unacceptable, If management isn't leading by example, it's no surprise the experience was so frustrating. I won't be returning to this location.

Hi there, They are the worst.They are a complete…read moreand total rip off. They came out to fix my microwave, and charged me 480.00 and never fixed it. I called them back again, and they came out as second time and it worked for about 3 months, and then when I called them back again, they said it is out of warranty, and they have to charge me again. Please do not use this company

I had been looking for someone to fix my Liebherr refrigerator and I freezer for almost. Two years…read more Called this company, they were here the next day. Cleaned everything and ordered new parts. Three days later everything was running like new. They call me the next day to follow up and make sure everything was in working orders. In a world where you can't find honest, reliable people, this was AMAZING! Thank you, Tony!

All this guys are professional knowledgeable, courteous, friendly & bilingual, I've been a customer…read morefor 30 years.

Eddie and Luis are the best. Eddy has been there for 20 years and Luis has been there for 18. They…read moreboth know their stuff. They're too not for helping you out when you're in a pinch. If you need a part for any appliance or air condition this is the place to go.